1440 by the Bay

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  A Great Place For A Loved One

  The care staff were super friendly and competent. When ever I visited the care staff and activity coordinators were engaging. They had a lot of activities for my loved one to do. They consistently gave feedback on my loved one's participation in activities. They had a clear daily schedule which made it easy to visit. We all greatly appreciated the experience. Betty only had positive feedback. The apartment was a great size for a single person in care. It was climate controlled, had an in unit bathroom. The bathroom had an accommodating shower with hand bars. They provided varied activities than included physical activities/enrichment like balloon tennis, as well as music.

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  Family member

  Jul 8, 2026

  Verified
• A Place for Mom4/5

  Beautiful, Clean & Caring!

  The layout is beautiful, clean and bright. The studio apartment is a nice size, and they provided us with a wardrobe closet, chair, lamp, end table, and a full-size bed (since there was no twin available). This made the move-in easier. It includes housekeeping, laundry, and daily medication administration (by Name Removed). I love the staff, including the front desk (Name Removed). They all seem to enjoy their work. Although my uncle is able to dress himself, I still appreciate the ladies who encourage him to get dressed and ask if he needs help. There are three full meals provided daily. Our first meal was in the dining room on the 1st floor. The chef greeted us and shared the day's specials, which change daily. My uncle is on the 2nd floor, memory care, and their meals are all provided in the dining area on that secured floor. We enjoy the option of having small family dinners on the 1st floor at a small cost for family, charged to the monthly fee. There is a good list of menu options, the food is always fresh, and we've enjoyed every meal! There are a few outings and activities based on the different levels of the residents. It's been less than a month, and my uncle is feeling more at home each day.

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  Ad W. · Family member

  Apr 2, 2026

  Verified
• A Place for Mom5/5

  440 By The Bay met wit my husband first, and he was happy to report back that he believed this was a perfect place for our uncle. On the second visit I took my uncle and (name removed) gave us a grand tour. At first glance it was like a lovely hotel. On that particular day they had a paint and sip event set-up. We were invited to participate, but we didn't have time. I thought the rooms were spacious and the layout was nice. I especially like the patios on the memory care 2nd floor. All of the worker we met were friendly, the facility was clean and the planned meals looked great and scheduled events looked well organized.

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  Angela W. · Visitor

  Mar 5, 2026

• A Place for Mom5/5

  Compassionate Care For A Loved One

  What really stood out was how happy my aunt was during her time there—she consistently shared positive feedback when I spoke with her privately. She also really enjoyed the variety of activities offered, which made her experience even better.

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  Family member

  Feb 6, 2026

  Verified
• A Place for Mom5/5

  My feelings about life at 1440 By The Bay.

  One of the best decisions in my life was to have my friends live here. It is truly a worry-free place where they are always safe and cared for. I tried to take on their care on my own but realized it was an impossible situation. I am able to sleep at night knowing they're in great hands. I have been coming here for frequent visits over the past seven years for one of my two friends and three years for her sister. I looked into and tried other places but in the end found 1440 as the right one. There are so many activities that they can take part in. Both sisters resided in an apartment complex that was predominantly for seniors. I realized after being at 1440 By the Bay for two weeks as a visitor that all of the seniors at their previous apartment complex didn't have the experience of active living like 1440 By the Bay. Both are living a very good and comfortable life here.

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  Ignacio A. · Family member

  Feb 5, 2026

• A Place for Mom2/5

  1440 By The Bay

  The care partners were great. They took good care of mom. But we left during the ED's departure and the transition period was harsh

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  Family member

  Dec 31, 2025

  Verified
• A Place for Mom2/5

  Review for 1440 By The Bay

  Overall rating would be 2. (name removed) who moved to 1440 by the bay last year has been very unhappy there. He doesn't like many of the staff and has said the food lacks favor. The room size is okay, He doesn't participate in any of the activities.

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  Family member

  Oct 23, 2025

  Verified
• A Place for Mom3/5

  Friendly Staff and Residents.

  My mother fell out of her bed and laid on the floor for an hour before Hospice found her.. She went to the hospital and we were told to send her to a different facility since we didn't feel confident that she would receive care she needed. So my answer is yes, I would recommend 1440 By The Bay to independent folks and no to folks that need constant supervision.

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  Family member

  Mar 28, 2025

  Verified
• A Place for Mom3/5

  Room for Improvement

  Areas they could improve on - More experienced caregivers. My mom had pneumonia and I recognized it and rushed her to hospital. Staff told me when I called to check on her from my business trip that she was coughing and spitting up frequently.

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  Family member

  Jun 7, 2024

  Verified
• Caring.com4/5

  I was here for five months. It was nice. It was close to my family and close to my medical providers because I had to have radiation treatment every day for a month. They took me and they had good transportation. The meals and the food were good. We had a lot of fresh vegetables and fruits, which I liked. They didn't have much outdoor space. They were kind of in an urban area. The staff was good. There was little turnover among the care providers because I was independent and I wasn't having any medications. I needed to be pushed down to the meals. I was in a wheelchair at that point because I couldn't walk very far because of my shortness of breath. They were very attentive to that and got me to my doctor's appointments. I didn't have the medical needs that they provided me. The activities were good. They have yoga and tai chi, the usual bingo, and they would take you out for walks around the block. I like the diversity and that was a plus.

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  Resident

  Mar 26, 2024

• Caring.com5/5

  We're considering it because it's a 10-minute walk from where we live. The overall experience with my tour was very good. We got a lot of information and we saw the facility. It was good. We saw several rooms. The place was clean, neat, and well-lit. It looked safe for the residents to be in. I would describe the staff as caring, thoughtful, and non-invasive.

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  Visitor

  Oct 7, 2023

• A Place for Mom5/5

  Watermark Review

  Great support from the personnel. I would absolutely recommend The Watermark by the Bay to others.

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  Family member

  Mar 6, 2023

  Verified
• CareScout5/5

  This is a lovely modern architecture building that looks more like an apartment building than an assisted living facility. When you walk in you will first notice a gym next to the entrance and a large modern staircase. It's got a restaurant and cafe! I've been visiting my friend's mom (who lives out of state) and she is happy to live here. When the team asked me to write a review, I was excited to jump on it! A+++++

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  Dec 7, 2022

• Caring.com4/5

  Our experience was very good. The staff seemed to be interested in introducing the place to me. They knew what they wanted and they were courteous to me. I could only see the rooms that were not being used, and of course they've cleaned them up, so they were clean.

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  Visitor

  Oct 28, 2021

• A Place for Mom3/5

  April 2019 from a resident

  I have been a resident for 2.5 years or so. The facility came highly recommended. That was mostly an accurate assessment until recently. The exception for a long time has been Housekeeping. It is promised and paid for weekly whether I get it or not. Not some weeks for a long time with no solution in sight. The food was great until the Manager who was here when I moved here left. The replacement just is not up to the task. Things on the daily specials menu may not actually be available or have suddenly changed. The wrong thing was ordered. The beef is now a poor grade - downright tough no matter how prepared. Last night's special with no actual main dish was an undercooked baked potato with a tiny amount of ground beef as a topping. There is no access to meals elsewhere for variety. There is a weekly group outing that is infrequently to any sort of gallery or museum, never a live performance. There is a movie, sometimes of quite recent vintage, most evenings but little else to provide any sort of intellectual stimulation.

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  Resident

  Apr 11, 2019

• A Place for Mom5/5

  Ready to Go Out?

  The staff is good at keeping me involved and informed about my loved one. My loved one says that the food is great and they have a variety to choose from. The community offers a lot of activities, well I like to call them field trips. I would absolutely recommend this community to any of my friends and family.

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  Family member

  Sep 28, 2016

  Verified
• A Place for Mom5/5

  Loving Care

  This is a great community with great care. The staff is always helpful and friendly. The activities are helping her to stay busy and active. The food is good and she is happy with the variety of different meals. The community is always clean and her room is very well taken care of. For those who want good care it is a wonderful community.

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  Family member

  Aug 25, 2016

  Verified
• A Place for Mom4/5

  I went on a tour of this community. They offered many activities for the residents. This community allows pets. Housekeeping is also provided. It was very clean and up-kept. The person that gave us the tour was knowledgeable.

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  Visitor

  Aug 19, 2016

  Verified
• A Place for Mom4/5

  Standards

  Bayside park is setting the standards in the economy. Everything is top of the line and first-class everything. Its a little expensive but its worth it .

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  Family member

  Jan 11, 2016

  Verified