Brookdale Windsor

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom3/5

  Good first impression but….

  Lovely facility, good staff. My brother has been there for 4 months. At first the dining room was like a restaurant experience but the food has gone downhill and staffing in dining inadequate. Management states they are working on training etc. Also, the basic cost (apartment, meals, etc) presented is a bit misleading. All the “extras” such as shower assistance, medication dispensing, shower assistance, bathroom assistance etc. add quite a lot to the monthly fee. We were just informed of a price hike effective [date removed] that will increase what we are paying by around $[removed]month. I’m looking into facilities closer to me (in Oregon) that will save him some money and I’ll be able visit him regularly. Overall, if money is not an issue, I can recommend Brookdale Windsor.

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  Linda B. · Family member

  Oct 19, 2026

  Verified
• A Place for Mom5/5

  I recommend the community.

  I would give them 5 stars because they have been great. - The staff is wonderful. - The facility and rooms are kept very clean. - My mom has a studio apartment and it is a very good size. - They do have activities but it is a small community. They do not have a swimming pool or amenities like that for residents. - The is food is good.

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  Catherine R. · Family member

  Sep 15, 2026

  Verified
• Google5/5

  Absolutely fabulous team and facility. We moved my Mom into assisted living at Brookdale Windsor about 6 months ago and the staff there have been nothing short of amazing and accommodating. Sadly, her care needs escalated very quickly, but the team was always on top of her care and looking after her as we prepared to move her into memory care at another facility. Thankfully the staff were instrumental in helping Mom get into their Brookdale sister facility. Everyone at the Windsor campus really loved my Mom and took great care of her. Can't say enough good things.

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  Sep 13, 2026

• A Place for Mom5/5

  I was very impressed with everything. I placed my brother at Brookdale just over a week ago and he raves about the caring and attentive staff and the outstanding food. I couldn’t be happier with our decision.

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  Linda B. · Visitor

  Jun 2, 2026

• A Place for Mom5/5

  We enjoyed our tour of this facility. The people were warm and friendly, and the place was incredibly clean. The individual studios were spacious and well laid out. We were impressed by the activities in the community. Overall, I can definitely see my mom in this facility.

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  Christine D. · Visitor

  Jan 27, 2026

• A Place for Mom5/5

  Review for Brookdale Windsor

  5 overall. Mom loves the food, there are many choices at every meal. The staff and nursing personal are excellent and take very good care of my mothers medical and personal needs when assistance is necessary. Very happy with Brookdale.

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  Family member

  Oct 3, 2025

  Verified
• Google5/5

  I can’t put into words how wonderful Brookdale Windsor was for my mom. The staff was so loving, caring, helpful, and attentive to her. The food was great. Good variety of choices. She loved the desserts. There is a ton of activities. It always looked and smelled clean. It was such an amazing environment for my mom to be in. Thank you Brookdale Windsor. THANK YOU

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  Apr 27, 2025

• A Place for Mom4/5

  Lovely setting with genuine caring staff

  The staff really seem to care and do a good job making sure your loved one is safe and in good care even when you can't be there yourself. They do have staffing issues so they are a bit short handed but you can't blame them for not being able to find quality, dependable staff. It's a really great place. My mom is really doing well there.

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  Family member

  Apr 22, 2025

  Verified
• A Place for Mom5/5

  Review for Brookdale Windsor

  Staff was very nice, Caring and I was familiar with the faculty due to another family being placed here preciously. I would recommend and will

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  Family member

  Dec 14, 2024

  Verified
• A Place for Mom5/5

  Brookdale Windsor

  (name removed), the Health and Wellness Director, is fantastic, and gives me the majority of my confidence in having a parent there. (name removed) and (name removed) as well are incredible people that have been graceful and fair in our dealings with them. I could laundry list compliments for the whole staff, but that'd be a long list. I'm not without apprehensions, but I think that's just the nature of the circumstance of having a loved one in a facility of that nature and the financial stresses that come with it; but those working there seriously do a great job of making those stresses secondary to the benefits she receives while there.

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  Evan D. · Family member

  Oct 14, 2024

  Verified
• Caring.com5/5

  Brookdale Windsor was clean and everybody seemed pretty nice. They were very helpful in trying to do whatever they needed to do to help me encourage my mom to come there with advice. Their menu seemed like it had lots of choices. You could either have the main dinner or if you didn't care for what was for the main dinner, there were several other choices.

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  Visitor

  Sep 23, 2024

• Caring.com5/5

  We toured Brookdale Windsor. It's attractive and it's inviting. The two staff members we met and spoke with were very professional, very helpful, and very friendly. We like the look of the place. It's beautiful and clean.

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  Visitor

  Aug 24, 2024

• Google5/5

  Truly great care in a beautiful location with staff who give residents humane, friendly, reliable support. We are so fortunate to have been referred to Brookdale Windsor for my uncle—and he is so happy there! The food is very good—seriously! I've been pleased with every meal I've had with my uncle there; fresh vegetables properly cooked and good seasoning. The facility is clean and well-laid out with a good variety of places to be when not in your room. Smart hiring decisions have clearly been made as everyone I've interacted with or heard about from my uncle since he moved in about two and a half months ago has been good or excellent at what they do. If they did what they did and that's all they did, it'd be a great place, but on top of that they are kind, friendly, funny, and practical in working with my uncle and with me. It's hard to imagine how you could find a better place for your later life. Highly, highly recommended. There is at least one and I think at least two low-income rooms. Base rate is room / food / utilities. Medical care costs are extra, and are charged for the month if used at all (which can be tough in a month with a hospital stay where the resident wasn't there the whole time). The building abuts a creekside area, so that provides a pleasant view and birdsong to windows on that side. Safeway is across the street, with a UPS Store (with notary!) also in that complex. Very convenient location a short way from Highway 101, but quiet.

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  Jul 8, 2024

• A Place for Mom4/5

  Review for Brookdale Windsor

  I would say that I would highly recommend the Brookdale facility in Windsor, especially if the person needing the facility is social. The staff and Management Team are exceptional and I trust that Mom is being well taken care of; I wish she had been ready sooner, the adjustment has been hard on her but she just turned 98 so any change would be a lot now. The food is also delicious; again, Mom's narrow palate is the problem, not the food.

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  Family member

  May 29, 2024

  Verified
• A Place for Mom4/5

  Comforting, knowing my mom is in good hands when I can't be there.

  I would say it's a great place and I feel comfortable with my mom's care. Nicer facility, cleaner, friendlier staff who are willing to work with you. Also the price was right. They were willing to work with the price since my mom is low income and has no assets.

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  Family member

  Feb 1, 2024

  Verified
• A Place for Mom5/5

  Clean, homey atmosphere, caring staff.

  Wish we had moved my father in law here sooner. Very homey ambience and caring staff. Good and plentiful food. Could have used another caregiver or 2 for quicker response to a button pushed. Very clean, great location, easy access without cars to stores. He didn't participate in any activities, but there were plenty and they tried to encourage him. They fully celebrated holidays with staff dressing up. Good value for the money I think. He was 96 and fell when trying to go to bathroom alone. Essentially broke his neck and 2 ribs and died 2 days later. A blessing at that point given what he would have had to endure had he survived. Thank you for your help.

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  Family member

  Jun 22, 2023

  Verified
• Caring.com4/5

  Brookdale Windsor was a very nice facility that was well kept. They have nice outdoor facilities for the residents. The staff seems to be very friendly. I didn't see any negatives. We had lunch there, and what we had was very good. They had lunch and dinner specials every day. They seem to be pretty on top of everything.

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  Visitor

  Jun 17, 2023

• Google5/5

  My sister and I moved our 87yr old mother into Brookdale Senior Living in Windsor. Our mother is safe and comfortable in her beautiful sunlit apartment. The staff is supportive and compassionate, and we are grateful to all the lovely caregivers and competent staff. In particular, I want to thank Don Rodreick, the business office manager, and the gracious Justine Malpas, the sales manager.

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  Jun 12, 2023

• Google5/5

  So grateful for Brookdale Windsor's wonderful care and coordinated support from the entire staff including the Concierge, Health & Wellness Director, Activities Director and Business Office Manager and the many others who pay attention to details and provide a lovely environment for aging gracefully. Health and safety is a priority and the many activities and respectful care in a peaceful environment make all the difference.

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  May 4, 2023

• CareScout4/5

  I am very pleased with the care that my father is receiving at the Brookdale here in Windsor. The staff are kind and caring and director runs a tight ship. I feel confident in knowing that my father is in a safe & clean environment. I appreciate all of the activities available to him, such as playing piano and exercising, as well as the field trips for residents to explore the area. It's great that he has access to nearby stores and restaurants without crossing a street with cars. Overall, I'm glad that he has fit in and thankful for all of the support from the wonderful staff.

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  Mar 1, 2023