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7601 Amador Valley Blvd, Dublin, CA 94568
Care from $6,000 per month
State inspection5 serious citations in 3 years
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Emerald Valley is an 80-resident assisted living community in Dublin. It has been licensed since August 2022. It also offers memory care. The nearest hospital, Stanford Health Care Tri-Valley, which has an emergency room, is 2.8 miles away. Inspectors have visited 16 times since November 2023, most recently on August 5, 2026. State licensing inspectors (CCLD) cited 13 citations in that time (5 Type A and 8 Type B). Regulators looked into 8 complaints in that time (5 partially substantiated and 3 unsubstantiated). State licensing (CCLD) imposed 1 penalty totalling $500 in that time (1 fine).
Official rating
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What families and listing sites say.
Good respite stay for mom!
Apartment size was adequate size. Staff were excellent and very friendly and professional. We enjoyed being able to visit her and eat together in the dining hall.
Lf · Family member
Oct 5, 2026
Verifieddisappointment
I assume you know the management at Emerald Valley has changed. It is still transitioning to Sunrise, so things are a bit chaotic. The best one-word description of our experience is "disappointed." Many commitments have not been kept. If you wish further information, you can set up a call with me.
Family member
Jul 24, 2026
VerifiedI love the facility and the people I met were very friendly. I’m not sure if it is the place for me though. The price is pretty high and you won’t consider Medicare payments. I haven’t made up my mind. Thanks [Name removed] for showing me around.
Gayle F. · Visitor
Jul 9, 2026
excessive staff turnover. Food was great initially, after several staffing changes the food has declined. Continued price increases but quality in general has diminished from when our family member moved in. Hoping they will resolve their staffing issues, retaining quality staff members so they may return to the quality/level of service they had initially. Staff is usually prompt in responding to family questions or concerns.
Family member
Apr 8, 2026
VerifiedRoom for improvement
Communication and overall experience was great in the beginning, under original management team. They had a complete mgt turnover and then raised prices at the same time they brought in new managers who knew -0- about my mother's condition. Over billing took weeks to resolve. Serious lack of communication during a norovirus outbreak. We complained and I did get a call from someone from a regional office who said all the right things but never followed up...
Family member
Mar 20, 2026
VerifiedOur family experience
I would give all categories a 5. Been very happy. The Med techs are great & caring. Reception and med techs are very responsive to family requests. Food is very good. Everyone takes the time to know the residents names and meal habits.
Family member
Jan 29, 2026
VerifiedReview for Emerald Valley
This place is excellent and my mother has thrived since she's been there. She is extremely happy there. I would definitely recommend this place.
Family member
Sep 4, 2025
VerifiedReview for Emerald Valley
She didn't like the food, just used the place for short term recovery, all else was fine.
Family member
Sep 3, 2025
VerifiedEmerald Valley
The level of individual residents care is very good, and customizable. The facility has both assisted living and memory care so in the event of serious memory loss a resident can just move to the memory unit with limited disruption. The facility is new and feels like living in a high end hotel.
Family member
Aug 14, 2025
VerifiedI toured Emerald Valley. It's $10000 for the two-bedroom. It's a decorated and luxurious environment. I like it, but I can't afford it. It's a very convenient area, which is a huge difference from the one in San Ramon. It's very easy to go to all kinds of outside environments, and traffic-wise, it is a more convenient location. The lady who introduced me is very good. She did her job very well. The place is like a five-star hotel. It's very bright and very new. The room is very beautiful and better than the other places. It's very high-end. The refrigerator is a large one and new, too.
Visitor
Jul 10, 2025
We did a walkthrough at Emerald Valley. Everything was great, but we didn't choose it for my parents. The rooms were good. The sizes were fine, too. It's a brand-new place, so it's a good facility. They offered us to come and try the food, but since we weren't going to move in we didn't. The dining area was fine though.
Carol · Visitor
Apr 17, 2025
Review for Emerald Valley
All staff is caring and attentive to residents needs, food quality and choices are excellent, facility is very clean, bright and airy common areas, very responsive to family questions/requests. Lots of daily activities and weekly events for all. Care team reminds them of meals and events, encouraging participation. Transportation to appointments is available. I am so happy we chose Emerald Valley for my parents! It gives me piece of mind knowing they are safe and well cared for!
Family member
Mar 19, 2025
VerifiedWould recommend community and facility.
The food rating is low because they use a lot of spice, black pepper and heavy garlic which my mother cannot eat. the support staff are kind but many of them do not speak good English - combined with hearing loss in most older adults, communication things are often lost in the translation. They have also had some staff changes that they do not share with the residents. Good thing are that they frequently check on guests but due to staff shortages, adhering to a schedule for showers and other tasks is difficult.
Patricia · Family member
Mar 11, 2025
VerifiedWould recommend
Emerald Valley is super clean, really well maintained, have activities that match levels of mobility, staff is very friendly and caring. We would recommend this community to other families
Family member
Jan 23, 2025
VerifiedEmerald Valley review
The response time for caregivers to show up to the unit is very long. It can be up to any hour or sometimes even longer from the time one presses the button. The facility is well kept (clean, lighted, etc). The staff is courteous. Management is not very responsive to emails or messages.
Family member
Oct 29, 2024
VerifiedOver all nice community
With the meals and dining this is the biggest complaint my parents have, menu is limited to they're taste, but food is satisfactory. I would recommend this community to other families based on the experience we have had so far
Family member
Sep 4, 2024
VerifiedNice facility but experience was that it is not a good fit for elderly with increasing medical needs.
This is not the place for my mom's failing health. The majority of staff is friendly. One of the management staff needs to learn compassion and understanding. If you have medical conditions, this is not the place to be. A special request diet is not honored. The menu is general. The menu should list low sodium, fat, etc food options. If you have good health and mobility, there are great trips. The place is very expensive and keeps increasing in price. If you are in good health, it is a nice facility.
Family member
Aug 13, 2024
VerifiedFriendly and caring service works.
Staff is very friendly and responsive. Building is very clean, and well maintained. This is a smaller community, so staff seems to know (or know of) all the residents and families. There seems to be as many activities as my mother wants to do. (She doesn't do many). She reports that the food is good.
Family member
Jul 31, 2024
VerifiedThe rooms in Emerald Valley were beautiful. The one that I looked at is a one-bedroom. I liked everything except the stove. They had a stove in there that only had two burners, one in the front, and one in the back. I did not like that. You should have both burners in the front. They have activities like gardening, and my mother loves gardening. I saw the food and it looked good. The staff members were nice.
Rhodee · Visitor
Feb 14, 2024
I have been here at Emerald Valley for three weeks now. There's not a lot I like about it. I have yet to get a meal come in hot. But the people that work here couldn't be any better. The staff are excellent. Food would probably be good if it's warm. They have quite a variety and everything else. There is a microwave in here so that I could heat it up, but I can't walk over there to do it. There's a refrigerator and a microwave in my room.
Jon · Resident
Jan 7, 2024
Email, calls, care plan conferences, Zoom, newsletter updates. Whatever works best for family.
Reminders are provided and prompting to come to meals. We can also provide finger foods if and when needed and feeding assistance if necessary.
Our Director of Health and Wellness, LVN. Upon admission and annually MMSE is completed.
Emerald Valley | Assisted Living & Memory Care | Dublin, CA 94568 | 23 Reviews
Limited availability
Emerald Valley offers 48 assisted living apartments with a variety of floor plans, full service bar/bistro, luxury spa and salon, wellness and fitness center, on-site, state-of-the-art movie theatre, outdoor terrace and so much more. Emerald Valley offers Luxury Studio Apartment, Private Terrace, Country kitchen, Activity spaces, Outdoor dining on private terrace, Nurses Station & Dedicated beauty salon. A Place for Mom has scored Emerald Valley with 9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Emerald Valley has 23 reviews with an average "overall experience" of 4.3 out of 5.
Emerald Valley
Situated near Livermore Wine Country and just 35 miles from San Francisco, Emerald Valley is a modern senior living community with panoramic views of the Tri-Valley, located within walking distance from a variety of shopping centers and restaurants and near Stoneridge Mall, Livermore Premium Outlets, Heritage Park, and the Dublin Senior Center as well as Stanford Valley Care, Kaiser Clinic and San Ramon Regional Medical Center. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues. Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being. To learn more about this providers license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search
7601 Amador Valley Blvd, Dublin, CA 94568
Reminiscing, utilize “25 things to know about me”.
Ongoing inservicing throughout the year via video and in person. General training and job specific.
Ongoing in-servicing throughout the year via video and in person. General training and job specific.
We don’t have “ratios” We staff to the number of residents and their specific needs. We always have 2-3 staff members here over night.
Email, calls, care plan conferences, Zoom, newsletter updates. Whatever works best for family.
Ages range from about 70-100+. Average residents are in their 80’s. Active population and activities include socials, walking club, fitness classes, gardening, games, trivia…
Emerald Valley is located near major Highways 680/580 for an easy commute from anywhere in the Bay area. Bay Area Rapid Transit (Bart) is just steps away. Emerald Valley residents will enjoy coffee shops, boutique stores as well as big box stores within walking distance. The Dublin California Senior Center is directly across the street from the community. Trails, Parks, and Community Event Centers are within minutes of the community. Fine Dining; BBQ: Sushi; Mexican; Italian and California Cuisine food options are within just a few miles of the community. Situated near Livermore Wine Country and just 35 miles from San Francisco, Emerald Valley is a modern senior living community with panoramic views of the Tri-Valley, located within walking distance from a variety of shopping centers and restaurants and near Stoneridge Mall, Livermore Premium Outlets, Heritage Park, and the Dublin Senior Center as well as Stanford Valley Care, Kaiser Clinic and San Ramon Regional Medical Center.
Take comfort in knowing programs are in place to make our community a safe place to live and work. -Around-the-Clock Staffing -Trained team members are available 24/7/365 to assist residents. Enhanced Cleaning Practices A touchless disinfection and sanitation program keeps surfaces clean and helps prevent the spread of COVID-19 and other infectious diseases. 24-Hour Emergency Alert System Residents have wearable devices or mounted pull cords in their apartments to notify staff in the event of an emergency. From wide walkways with supportive handrails to elevators and electronic doors, we’ve considered details with the safety and comfort of older people in mind. Team members monitor residents’ well-being during mealtimes, medication passes and care services, and more often as needed. Hallways, common areas and apartments are illuminated to aid the visually impaired and help prevent falls. A comprehensive plan is in place to safely evacuate residents in the event of an emergency.
Ongoing inservicing throughout the year via video and in person. General training and job specific.
Take comfort in knowing programs are in place to make our community a safe place to live and work. -Around-the-Clock Staffing -Trained team members are available 24/7/365 to assist residents. Enhanced Cleaning Practices A touchless disinfection and sanitation program keeps surfaces clean and helps prevent the spread of COVID-19 and other infectious diseases. 24-Hour Emergency Alert System Residents have wearable devices or mounted pull cords in their apartments to notify staff in the event of an emergency. From wide walkways with supportive handrails to elevators and electronic doors, we’ve considered details with the safety and comfort of older people in mind. Team members monitor residents’ well-being during mealtimes, medication passes and care services, and more often as needed. Hallways, common areas and apartments are illuminated to aid the visually impaired and help prevent falls. A comprehensive plan is in place to safely evacuate residents in the event of an emergency.
Community mealtime feels like a special event and is always enjoyed in the company of neighbors. Choose from rotating menus of nutritious, chef-prepared dishes made with fresh ingredients and served to your table by friendly staff who know your tastes and preferences. Menus are planned to meet your nutritional needs, and we easily accommodate special dietary requests. You can check out one of our sample menus on our website.
Connection, engagement, purpose – check, check, check. Each day, you’ll find opportunities like adaptive fitness programs, continual learning classes, happy hours, volunteer projects, arts and crafts workshops and live performances. Explore new interests, connect with neighbors and give back to the larger community. Check out our monthly calendar for updated events and activities.
Emerald Valley will allow pet family members to move in and will provide a pet relief station outside of the community.
Emerald Valley is located near major Highways 680/580 for an easy commute from anywhere in the Bay area. Bay Area Rapid Transit (Bart) is just steps away. Emerald Valley residents will enjoy coffee shops, boutique stores as well as big box stores within walking distance. The Dublin California Senior Center is directly across the street from the community. Trails, Parks & Community Event Centers are within minutes from the community. Fine Dining; BBQ: Sushi; Mexican; Italian & California Cuisine food options are within just a few miles of the community. Situated near Livermore Wine Country & just 35 miles from San Francisco, Emerald Valley at Dublin is a modern senior living community with panoramic views of the Tri-Valley, located within walking distance from a variety of shopping centers and restaurants and near Stoneridge Mall, Livermore Premium Outlets, Heritage Park, and the Dublin Senior Center as well as Stanford Valley Care, Kaiser Clinic and San Ramon Regional Medical Center.
We offer scheduled transportation. Drivers provide residents with a ride to appointments and group outings by car or accessible bus.
Emerald Valley Assisted Living & Memory is located less than 10 minutes away from San Ramon Regional Medical Center in San Ramon California. Stanford Valley Care Medical Center is less than 15 minutes away in Pleasanton California.
Call [number removed] to reach a resident at Emerald Valley..