Heritage Haven

Heritage Haven

Heritage Haven is an Assisted Living community in the San Leandro area. Estimated costs for this community start at $3,800/mo, which is lower than the cost of care in the San Leandro area of $7,495/mo. Heritage Haven is a distinguished senior living community, nestled in a vibrant and diverse neighborhood. Located at 389 Juana Avenue, this medium-sized community offers a range of amenities and services designed to enhance the quality of life for its residents. The community places a strong emphasis on care and medical services, ensuring residents have access to comprehensive health care support. With a 24-hour call system and supervision, residents receive prompt and attentive care at all times. The dedicated staff provides assistance with bathing, dressing, transfers, medication management, and other activities of daily living, fostering an environment where residents can feel safe and supported. Heritage Haven is conveniently situated near essential services and recreational spots. The Kaiser Permanente Post-Acute Care Center is just a short 3-mile drive away, providing peace of mind with its proximity. For everyday needs, residents can visit the nearby Walgreens pharmacy, also just 3 miles from the community. The neighborhood's diversity is reflected in the local amenities, including the Bay Area Chinese Bible Church, which is 4.8 miles away, offering a place for spiritual growth and community. The community itself is rich with amenities that cater to a variety of interests and activities. Residents can enjoy a well-stocked library, serene walking paths, and beautifully maintained gardens. Socializing and relaxation are encouraged with movie nights, resident-run activities, and a full calendar of scheduled daily and community-sponsored events. The on-site barber/salon ensures residents can look and feel their best without needing to leave the community. For those who enjoy dining out or a good cup of coffee, the neighborhood does not disappoint. Popular spots like In-N-Out Burger and Sightglass Coffee are within a reasonable distance, providing delightful options for meals and social outings. Additionally, the area is surrounded by parks, offering ample opportunities for outdoor recreation and leisure. Heritage Haven stands out not only for its excellent care and services but also for its vibrant and supportive community atmosphere. It’s a place where residents can thrive, enjoying both the comforts of home and the benefits of a well-connected neighborhood. Reviews of The Orchards of Minnetonka are largely positive, highlighting its modern, attractive, clean, and well-maintained building, pleasant rooms, indoor and outdoor amenities, walking trails, activities, and welcoming atmosphere. Many reviewers praise the friendly, caring, and helpful staff, including the concierge, tour representatives, and outreach director. Families report that residents enjoy dining, social events, music, bingo, movies, artwork, and fundraisers. Several reviewers say their relatives are happy, thriving, or receiving better care than before, particularly in the Dimensions memory-care neighborhood. The community is described as especially suitable for memory care, although some note that it is expensive. Families also appreciated virtual tours, clear explanations of costs and services, and staff responsiveness during the COVID-19 period. However, a few highly negative reviews raise serious concerns. One family reported repeated exposure of a resident with a severe peanut allergy to peanut-related food, apparently because staff, including a marketing manager, were unaware of the allergy. The same reviewer described frequent falls resulting in emergency-room visits and said the resident’s health outcomes improved substantially after moving elsewhere. Another family criticized the community’s communication and billing practices after a resident’s death, citing repeated charges for painting an apartment occupied for only three months and inconsistent totals on invoices. They also expressed broader dissatisfaction with management, though specific details were not provided. One reviewer found the receptionist unfriendly. Another praised the facility overall but noted that the steep hill leading to the parking lot could make winter visits difficult. Overall, the reviews present a polished, activity-rich community with generally positive care experiences, but also include serious, individualized complaints about safety, allergy management, falls, and billing.

Heritage Haven

Heritage Haven is a locally assisted living care home with 27 residents. Heritage Haven is located in a beautiful quiet neighborhood. We aim to provide the highest quality of care to all residents at all times by making them feel safe, secure and cared for by our team comprising of an experienced caregivers. We recognize and uphold the resident's bill of rights. We respect the dignity and unique worth of each resident. We maintain and promote quality of life by ensuring that opportunities are available, accessible and developed in order that every individual resident is assisted and motivated for growth in all dimensions of life being physical, psychological, and social. To learn more about this provider's license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search