Marbella San Jose

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  Liked this one the best

  We looked at a lot of communities and liked this one the best. It was easy to adjust to after coming from a big yard and space. Here you are on a campus instead of a tall building.

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  Resident

  Nov 4, 2026

• A Place for Mom5/5

  Positive Staff

  I have lived here for almost three years. Marbella San Jose has the most positive staff that are always friendly.

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  Resident

  Nov 4, 2026

• A Place for Mom5/5

  Remarkably positive experience

  Living at Marbella has been a remarkably positive experience for me. I actually moved here after having moved into another facility. Ileft that facility after 2 weeks to come here - great decision, great people, great staff. LOTS of activities.

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  Resident

  Nov 4, 2026

• A Place for Mom4/5

  People are friendly

  #1 the people are friendly and greet you when you come in. The staff are excellent and always friendly.

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  Ginny T. · Resident

  Nov 4, 2026

• A Place for Mom5/5

  Safe, friendly, well managed

  As first experience with a Memory Care Center, I find this a very good facility for my wife’s condition. Personal attention is given each resident. Individual rooms, beautiful secured garden area, freedom of time and space, as well as activities and outings. Housekeeping is excellent. Menu is institutionalized, but residences have choices at each meal. Medications given at prescribed times 24hours a day. Residents are treated as individuals. A good place.

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  Gene F. · Family member

  Oct 31, 2026

  Verified
• A Place for Mom5/5

  (name removed) was so helpful and supportive during a challenging time of moving my mom to assisted living and hospice care. She was very knowledgeable pointing out what sets Marbella apart and providing me general insight and call outs of what to look for and ask questions about during my search. Now that we’ve moved in, I know we made the right decision. 24/7 nurse coverage is a huge differentiator especially for Type 1 insulin dependent diabetics. The care and attentiveness has been remarkable.

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  Visitor

  Oct 28, 2026

• A Place for Mom4/5

  Review for Marbella San Jose

  We resisted moving to a senior community for a long time. When we finally decided to bite the bullet we investigated 8 or 10 communities in all. We knew it would be near at least one of our kids. We liked Marbella because of the friendliness of the staff and the residents seemed pleasant and happy. The balcony on every apartment was a plus. Overlooking the Guadalupe "River" lets us almost forget we are in the city but the shopping areas in the vicinity are still handy. The food is good and wait staff are accommodating and happy. We love the library and the community meeting rooms.

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  Resident

  Sep 9, 2026

  Verified
• A Place for Mom1/5

  Not resident friendly

  Really disappointed with Marbella San Jose. Since Marbella took over from [community removed], it has gone downhill. Shortly after, they raised the rent 6%. There now seems to be a roach problem in many units which they promise to take care of, but they don't. The don't seem to accommodate those with special dietary needs. Their answer is to just have a salad. They recently fired the Activities coordinator, (name removed). He was the best thing about this place. He was loved by all and had been there for years. My Mom does not even want to go down for exercise class anymore. (name removed) made it fun and he knew everyone's name. Soooo disappointing. When it was Brookdale, I often gave recommendations to others thinking about a retirement community. I will no longer be doing that. There are other places to go that value the residents.

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  Family member

  Aug 29, 2026

• A Place for Mom5/5

  My tour of Marbella was very good. (name removed) was so pleasant was informative. Able to answer any questions and to anticipate questions. I was invited back the next day for an event "Visit to Tuscany" which I attended and brought a friend. (name removed) suggested we stay for dinner which we did. It was good to see the mix of people and taste the food. Which was good. (name removed) stopped by our table to answer any questions when another 'sales' person came to our table and sat down uninvited. She totally took over and pressured us by asking questions like, "what is keeping you from moving here?" My friends at the table said she was like a used car salesman closer. Another said it felt like a timeshare pitch. It really made us very uncomfortable. I know sales is the name of the game but.... Other than that I was favorable impressed. However I am still in the fact finding stage.

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  Carole W. · Visitor

  Jul 28, 2026

• A Place for Mom5/5

  Place For Loved One's Care

  The senior living residents appear very active in the "House" activities. The library and card rooms are active and the front desk readily responds to assist. In Memory Care the staff are ever watchful of individuals under their care and "flow" as a team attending to individual client needs.

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  Family member

  May 29, 2026

  Verified
• A Place for Mom4/5

  Good experience so far

  Staff and other residents are friendly and happy. Food is not gourmet standards but is good and nutritious. We don't have to cook or shop for groceries so that is a big plus. Activities are fun and helpful. Activity director is great and always has fun new ways to exercise our bodies and minds. Apartment size is normal. Not too large but adequate. Getting new carpets, paint and furniture in common areas. While not shabby, the look has been a bit aged. I had not noticed until they started talking of updating it. Main reason we chose here is the shopping malls, walking path and wetlands close by.

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  Resident

  Mar 2, 2026

  Verified
• A Place for Mom4/5

  Very nice, tuff sales pitch! But enjoyable tour it’s on my list of places I would love to live at a senior living place.

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  Ann K. · Visitor

  Feb 17, 2026

• A Place for Mom5/5

  A wonderful place to live

  Wonderful warm, loving home for seniors. Marbella is filled with activities and educational and entertainment for all interested residents. The staff is warm and friendly. The best of all is the wonderful residents. Meal time is so friendly and fun. It’s like eating out every night with friends. The safety issues are top notch. You are safe and well cared for. Our kids are delighted with the care. They know we are safe and happy.

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  June C. · Family member

  Dec 19, 2025

• A Place for Mom3/5

  Lived here for almost 5 years.

  The staff is wonderful. Dining needs to be improved. The entertainment and stuff is very nice. We have a nice selection of entertainers. We have Jazz, and all kinds of music. The people that live here are all very needy and Brookdale gives them what they can. When you walk in it looks like a hotel lobby. It's beautiful.

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  Karen G. · Resident

  Dec 11, 2025

• A Place for Mom5/5

  The staff is absolutely outstanding

  The staff is absolutely outstanding. Everybody I have met with and has had personal contact with has been outstanding. Outstanding! Nothing is too much. The response, "That's fine, we can do that." I don't feel pressured to give a good review because it's easy. I love my apartment, and I love to cook. My daughter lives in Maine and wanted me somewhere safe and social instead of living alone in [removed facility]. [removed name], our Programs Assistant, is wonderful. He is the life of the party. [removed name]! I've joined the chorus; I love to sing. I should be doing exercise, but I love waking up, putting on my robe and slippers, making my coffee and English muffin and watching my morning TV. I love living on the 3rd floor because there's no one living above me, I love the wall space where I can hang all of my pictures, and I love being by the elevator. The wood and fireplace in the communal area is heavenly.

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  Lois W. · Resident

  Dec 11, 2025

• A Place for Mom5/5

  Amazing People

  The people are absolutely fantastic. They are a great mix of a compassionate and caring staff. Sincere with everything they do. The food is excellent. Breakfasts are beyond compare with a wide variety. The decorations around Christmas time are a great representation of how well the staff care about the residents. We also have activities all around, both inside and outside the community. You always see people around the community. You greet people in the halls and get to sit with new people. They are upgrading the facilities and really taking care of the building. We are getting a new updated paint look. For friendliness, resident entertainment, and staff would like to give 6 stars.

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  Dick R. · Resident

  Dec 10, 2025

• A Place for Mom4/5

  Resident for over 5 and a half years.

  I have been here for five and a half years and what is most important and what I have enjoyed the most is the camaraderie. The activities have been interesting and engaging and with a wide variety. They are categorized as musical, physical, engaging, and fun! I've been a member of the chorus since I moved in and in the first few years, I actually taught a dance group here. There are activities for everyone here. The residents have many different backgrounds that are very interesting. The staff is very accommodating and friendly, and I've never had any disputes in the last five and half years. I think if you want to live here you should come with an open mind of others and their life experiences. I also won the holiday wreath at Happy Hour today!!

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  Evelyn S. · Resident

  Dec 10, 2025

• A Place for Mom5/5

  great place to live.

  just move in September and I have made several new friends. we enjoy visiting during meal times. my day is full of activities and possibilities. the best pat of all is the friendly staff who are always ready to answer my questions.

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  Linda B. · Resident

  Dec 10, 2025

• A Place for Mom5/5

  A New Chapter in My Book of Life

  Here I am, 71 years old and suddenly widowed after 50 years of togetherness with my soulmate. I have children just married and starting their families! My husband and I were supposed to grow older together! I found myself in isolation and helplessness. During a lunchtime meal, my mother-in-law suggested I officially tour her senior living apartment facility! I did that very day! That was the day that Marbella San Jose turned the page for me! I found a new home there! I am no longer isolated and I have all the help I need. I'm making new friends and there's so much to do that I can be as busy as I want to be! There's music in the common room, movies, weekly meet and greets, exercise classes ,card games,crafts & outings! The food is great and most importantly the people and staff are friendly & helpful! We celebrate every holiday! It's really nice living here!I am confident that Marbella San Jose will be there to help & support me thru the next chapters to come because I see it daily!

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  Lesley K. · Resident

  Dec 8, 2025

• A Place for Mom3/5

  Review for Brookdale San Jose

  It was good until the end. They wouldn't let him come back because he had Covid, and they tried to charge us for the time after he had Covid when they wouldn't let him come back, which I think is very unfair and unprofessional. Before that they had done a good job and we were pretty happy with them. The one downside is that everything is so far away Because it's so spread out so big so that made it a little more difficult because he wouldn't go to the further events. And they really need to update their facility. Get rid of that old red maroon carpet and you know do some updating in the hallways and such.

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  Family member

  Aug 25, 2025

  Verified