Oakmont of Burlingame

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom4/5

  Way....too expensive for someone requiring skilled nursing. The part of the room available at the time was narrow, dark and no TV/Cable provided..only wifi.

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  Kandice B. · Visitor

  Sep 10, 2026

• A Place for Mom5/5

  OAKMONT is a wonderful place for your loved one

  OAKMONT is a wonderful place for the care of my husband who is paralyzed. The staff is always there to help him whenever he needs anything like his diaper changed. The food is 5 star! Delicious. The facility is very clean. The gardens are gorgeous and have lovely paths to stroll along with all the colorful flowers in bloom. His room is very nice with plenty of room for the furniture. My husband has been in other facilities and none of them compare to OAKMONT. I am so thankful that we found this home for him! I visit every day so I am very aware of how things work here and I couldn't be happier with everything that this place offers.

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  Susan S. · Family member

  Sep 1, 2026

  Verified
• A Place for Mom5/5

  A very nice place to live, and a lot for people to do! You've got to go see it yourself. The rooms are bright and clean.

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  Ron G. · Visitor

  Jun 9, 2026

• A Place for Mom5/5

  Overall would recommend

  Everyone was extremely thorough and friendly. The rooms are very nice, staff wonderful, lots of activities to engage the residents. The food in the main restaurant is excellent as is the food on the memory care floors. We dealt with [names removed] as the contact job who did a fabulous job!!

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  Joyce W. · Family member

  May 6, 2026

  Verified
• A Place for Mom5/5

  The Oakmont senior living facility looks like a wonderful place. The staff warmly received me throughout the tour, and all the residents appeared happy and comfortable. The rooms were reasonably spacious

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  Doug R. · Visitor

  Dec 12, 2025

• A Place for Mom4/5

  Review for Oakmont of Burlingame

  The staff is amazing. The sales was great but weren't fully transparent on explaining the points etc. the move in was not super smooth or organized but we managed fine. The place is clean and there are activities that my dad enjoys. The food is good. I wish they had a bit more to do post-dinner but I think that's everywhere. My dad is on the more capable side of care. His room is large and well kept. A 2nd floor bright unit.

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  Danielle D. · Family member

  Dec 2, 2025

  Verified
• A Place for Mom5/5

  Review for Oakmont of Burlingame

  The community is staffed by a very friendly team who are warm and welcoming to both residents and visitors. The facility is clean, well maintained, and feels like a hotel to my mother-in-law, who lives there.

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  Family member

  Oct 16, 2025

  Verified
• A Place for Mom5/5

  Solid option in a lovely setting

  The building and the grounds are very nice -- the vibe is like a fairly upscale hotel. The staff are uniformly pleasant and helpful. The food overall is quite good, but the options are more limited in memory care -- understandable since a full menu would be very challenging for those in cognitive decline, but my dad has grumbled about it. The cost is in line with what other facilities charge, less even, but it is still very expensive -- I could not afford it for myself on a senior software engineer's salary! But I suppose that's just the Bay Area for you.

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  Erik J. · Family member

  Jun 16, 2025

• A Place for Mom5/5

  Beautiful faculty, trustworthy, caring

  Excellent caregiving, nursing, makes, executive director, receptionist, and all admin. Beautiful rooms, beautiful place.

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  Family member

  Mar 24, 2025

  Verified
• A Place for Mom5/5

  Oakmont of Burlingame review

  The staff is very helpful and friendly. We would recommend this community to other families

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  Resident

  Mar 4, 2025

  Verified
• A Place for Mom1/5

  Beware, do not recommend, try smaller noncorporate facilities

  Facility staff don't know what they are doing, don't coordinate well, and don't follow through. Service plans don't reflect actual support provided to residents. I also understand most of the management team are no longer there- you can read it to that any way you want. Ombudsman is currently looking into our concerns.

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  Family member

  Jan 15, 2025

  Verified
• Caring.com4/5

  My friend has moved to Oakmont of Burlingame. The staff members are quite warm to me. Whenever I visit, they would greet me and ask me if I need any help. The upkeep is very good. My friend's apartment is okay. The thing is, when you moved in, the whole thing was just an empty space with three lights on the wall and a bathroom light, so I had to scramble to get him more lamps for him to have enough lights in there, to begin with. There weren't even ceiling lights in every room, so that's one thing. When he had a power outage, he couldn't use his hospital bed to get up because there was no power or heat. And that happened for quite a few hours. They showed me the dining area, a movie room for showing movies, and an activity area for people to do bingo. I think the facilities are quite good if you're able to use them. Another comment from my friend, when he moved in, he said the food was served cold. My friend needs his food to be delivered to his room and I talked to the executive director, and she said there's quite a distance from the kitchen to the room, so the food is not at a temperature when it was cooked, but I thought that could be improved. They don't charge him a lot for the care, but because of that, they don't provide a lot of services. So when he pushes a button, it may take a long time for somebody to show up. Another example, my friend needs an appointment to a doctor, and they said we only do it on Tuesday and Wednesday, which is fine. But today, he has an eye infection per day, and he needs it in the next few days and not wait until next week or two weeks later, and they said, 'We can't take you because of the schedule,' so that's a disappointment even for me, and not just for the patient.

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  Family member

  Jan 5, 2025

• Caring.com4/5

  I toured Oakmont of Burlingame. The staff seemed nice. They are very active with the patients. They were doing some game or exercise or something, and I was pretty interested. They seemed to let the people involved and that looks pretty nice, but my dad's not interested in anything. The room was very nice. I like the way they set it up. It has a nice courtyard. It's small like every place, but you need a staff to open it for you. You can't just go by yourself.

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  Visitor

  Aug 1, 2024

• Caring.com4/5

  We went to Oakmont of Burlingame. The place was very neat and clean. The people there were extremely nice. The few residents that we met in the hallway were also very pleasant. The thing that my husband and I both felt was that it was very small and all had one bathroom. We really would prefer one and a half or two bathrooms. The activities were okay but neither of us played cards, so I think the activities for us were limited. There's no fitness center so neither of us could exercise on an exercise bicycle or anything like that.

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  Visitor

  Apr 30, 2024

• A Place for Mom5/5

  Recommended

  The staff is wonderful, very helpful and caring. LPN's are on top of the residents' health and care needs. Other residents have been welcoming. The meals are good, although service in the dining room is sometimes slow. Music played in dining room seems more suited to a younger crowd. Overall, I would recommend Oakmont of Burlingame to other families.

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  Family member

  Feb 13, 2024

  Verified
• Caring.com5/5

  My mother is a resident of Oakmont of Burlingame. I was impressed with the number of staff to the number of people that are living there. There was a very good ratio of staff compared to people living there. The place was clean, they went ahead and offered to help things move in. The staff in general check on her on a daily basis and every couple of hours. They bring her breakfast, because she chooses to have breakfast in her apartment, and then they take her to lunch and dinner and other activities. I check with my mother just about every other day, and she says that she likes it there. The food's good. The staff is wonderful. There's good communication between the staff. I talked to the nurse, left a message for the nurse last week to give me a call, and the nurse called me about two hours later and gave me an update on how my mom's doing. So, we're just very pleased with the overall appearance of the place and her apartment, which is perfect for her. She has a one bedroom; it's kind of an open floor plan and it has a little kitchenette. Then it has a bathroom with a walk-in shower and a shower bench. It has a TV living area, and she has two recliners in there. They were very helpful with our moving in, providing some assistance, and things like that. I viewed the place on Thursday, and they put new carpet in on Monday, and painted over the weekend. There were some touch-ups done on walls and so on. It came in very fresh and clean. It was a good choice. The apartment is very spacious. My mother is on the first floor, and the aisles are very wide. They have a beautiful courtyard outside with picnic tables. There was another sitting area that was covered so that people can go outside. When we were there there were people that were brought outside to have lunch if they wanted. It was very nice to just have different options. My mom goes to bingo, and I think she does a few other activities and exercises every day.

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  Family member

  Dec 10, 2023

• CareScout5/5

  Oakmont of Burlingame is a five-star retirement home that truly stands out. Its location just across the street from Mills Peninsula Hospital is not just convenient but also a reassuring factor for residents and their families. This community offers a remarkable standard of living. The staff is warm, friendly, and always ready to assist, making residents feel cherished and secure. They provide an exceptional level of care and attention to individual needs. One of the notable features of Oakmont of Burlingame is the dining experience. The meals are not your typical retirement home fare; they're restaurant-quality. The diverse menu offers gourmet dishes that cater to a variety of tastes, making every meal a delightful experience. The amenities and activities provided are also exceptional, offering residents a wide range of options to keep them engaged and active. From fitness programs to social events, there's always something enjoyable happening.

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  Sep 28, 2023

• Caring.com4/5

  My father is in Sunrise of Burlingame. He moved from memory care to assisted living. He has been ruled not a flight risk, so they're able to serve his needs in assisted living. Most of the staff have been there for over a year. There does not seem to be a high level of turnover. They know him well and connect with him and have good communication with me about his needs. He doesn't participate in activities as well as he should, but they offer scenic car rides and van rides. They are going to start a gardening center. They do exercises and a walking club. His room is very nice. The food is OK. They don't have a lot of spices. It's not very flavorful, but I think that's because a lot of the residents have low sodium needs and such. It's very clean. It's expensive, but he gets good care. They could have more country music that he would like and more outdoor western activities.

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  Family member

  Apr 23, 2023

• CareScout5/5

  My sister’s friend stayed here after a surgery at Mills Peninsula across the street. The facility was excellent from care perspective.

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  Dec 7, 2022

• A Place for Mom4.5/5

  So far so good

  The facility is very clean and all of the staff are extremely friendly. The apartment is very attractive and it is super nice. It has more of a homey feel and less hotel like. The location is very convenient for me and I can stop in and see them on my way back from work. They have 3 tiers of care so they are able to age in place. It does not seem like they have many activities going on at the moment. I know covid has put a cramp in the schedule, but now that we are coming out of covid I would tell others to ask what activities they would have provided especially for those who have cognitive issues such as dementia and Alzheimer's. Overall I would recommend Sunrise of Burlingame to others looking.

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  Family member

  Oct 5, 2022

  Verified