Arrange a visit
Choose a time that works for you
Select one or more times that suit you. The provider will confirm.
Key information
Serra Highlands Senior Living is a 120-resident assisted living community in Daly City. It has been licensed since April 2023.
It also offers independent living. The nearest hospital, Kaiser Foundation Hospital - South San Francisco, which has an emergency room, is 0.8 miles away.
Inspectors have visited 20 times since November 2023, most recently on May 20, 2026. State licensing inspectors (CCLD) cited 18 citations in that time (7 Type A and 11 Type B). Regulators looked into 12 complaints in that time (7 partially substantiated and 5 unsubstantiated). State licensing (CCLD) imposed 2 penalties totalling $750 in that time (2 fines).
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 120 beds
- State license
- CA 415601127 · Active
Pricing
- Base rate: $2,000Assisted living
- Price range: $3,295–$3,995 per monthAll care types
- Assisted Living - Semi-Private: $3,995 per monthAssisted living
- Assisted Living starting price: $3,995 per monthAssisted living
- Assisted living / Studio: $4,105–$4,295 per monthAssisted living
- Assisted Living - 1 Bedroom: $5,395 per monthAssisted living
- Independent Living starting price: $3,295 per monthIndependent living
- Independent living / Studio: $4,105 per monthIndependent living
Other fees
- Veterans discount: $150 per month
- Resident Referral Program: $2,000
Payment types accepted
Room type
- ApartmentIncluded in respite stays
- 1 BedroomAssisted living$5,395 per month
- Semi-PrivateAssisted living$3,995 per month
- StudioAssisted living$4,295 per month
- One bedroom apartment
- Studio
- Studio$4,105 per month
Daily life
Details
Facilities
- Activity room
- Air conditioning
- Arts room
- Ballroom
- Barber /
salon - Beauty Salon
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Ground Floor Units
- Handicap Accessible
- Indoor Common Areas
- Kitchenette
- Library
- Meeting Room
- Movie room
- Movie theater
- Outdoor Common Areas
- Outdoor common space
- Outside Patio
- Parking Lot
- Piano or Organ
- Private bathroom
- Raised Garden Beds
- Respite or Short Term Stays Offered
- Spa /
sauna / wellness room - Swimming pool /
jacuzzi - Telephone in room
- TV Lounge
- Walking paths
- Wheelchair Accessible Showers
- Wi-Fi and internet access
- Wi-Fi /
high-speed internet - State-licensed residential care facility for the elderly (California CDSS)
- Nurse on Staff (Part time)
- Staff trained in Medication Management
Activities
- Activities Off-site
- Art Classes
- BBQs or Picnics
- Birthday Parties
- Brain fitness /
Dakim - Community Service Programs
- Community-sponsored activities
- Continuing learning experience
- Cooking Classes
- Day Trips and Outings
- Devotional Activities Offsite
- Devotional Activities On-Site
- Educational Speakers /
Life Long Learning - Facilitated Field Trips/
Outings - Fitness programs
- Gardening Club
- Happy Hour
- Holiday Parties
- Karaoke
- Live Dance or Theater Performances
- Live Musical Performances
- Movie nights
- Music program
- Outdoor programs
- Planned activities
- Resident run activities
- Salon Services
- Scheduled daily activities
- Stretching Classes
- Tai Chi
- Trivia Games
- Volunteer program
- Wii Bowling
- Yoga /
Chair Yoga
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beautician
- Cognitive learning center
- Concierge
- Continuing learning experience
- Coordination with health care providers
- Dementia /
memory care - Dementia waiver
- Family support services
- Help arranging medical and dental appointments
- Hospice waiver
- Housekeeping
- Incontinence care
- Laundry service /
dry cleaning - Linen Services
- Medication management and reminders
- Mental wellness program
- Mild cognitive impairment
- Move in coordination
- Non-ambulatory care
- Outside hospice allowed
- Physical, occupational or speech therapy
- Religious Services
- Respite program
- Respite (short) stays
- Special diets (diabetic, renal, pureed)
- Staffing & Ancillary Services
- Transportation arrangement (medical)
- Transportation to doctors appointments
- Wheelchair accessible
Dining
- All day dining
- Allergy sensitive
- Communal Dining
- Diabetes diet
- Diabetic
- Gluten free
- Grill
- Guest Meals
- Low Fat
- Low /
No Sodium - Low Salt
- Meal preparation and service
- Meals Provided
- No Sugar
- Private Dining Room
- Professional chef
- Restaurant style dining
- Special dietary restrictions
- Three meals a day and snacks, including diets a physician prescribes
- Vegetarian Diet Available
Safety and security
- Emergency alert system
Transportation
- Complimentary Transportation
- General Transportation Services
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation and parking
- Uncovered Parking
Policies
- Accepts private pay
- Cats Allowed
- Dogs Allowed
- Guest Parking
- Pet-friendly
- Rent And Care Fees
- Weight Limit (lbs)
Faith
- Faith Based
Languages spoken on site
- Chinese
- English
- English spoken
- Filipino
- Italian
- Mandarin
- Mandarin / Cantonese
- Spanish
- Spanish Spoken
- Tagalog spoken
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 8.7/10
- 4/5
- 4.4/5
Reviews
The bugs are killing my experience with this awesome phone however I can say that I am often pleasantly surprised, all without having to micromanaging everything, as everything is right here in front of me.
Read full reviewLeonard G. · Visitor
Oct 21, 2026
There was a sign on the front door that they currently have active COVID cases. The elevator was out of service and a group of residents standing around it were complaining that it had been out of service off and on for two days. The grounds are very nicely kept, and the model apartment was very nice. Dining hall was really nice.
Read full reviewSusan C. · Visitor
Oct 14, 2026
Nice host to help conduct a virtual tour of the community. The tour director could call the resident by name , which is nice. The cost of the units were provided after the tour, that gave me able to compare with other communities. Overall it is a nice community to visit.
Read full reviewYi F. · Visitor
Sep 30, 2026
(name removed), the director, was very informative, receptive, and friendly during our tour. The facility seems to be clean, well maintained, and a happy place to be. Staff and clients seem to be engaged with each other.
Read full reviewVisitor
Aug 10, 2026
- Google1/5
They waste so much water at this place. Sprinklers have been going non stop for 2/3 days now. When I let management know, I was met with rudeness and as if wasting water wasnt an issue/concern. NON STOP, 24/7 WATER RUNNING smh hope they get hit with a massive bill
Read full reviewJul 31, 2026
Friendly staff
Staff was very nice and helpful. In particular, (name removed) really went above and beyond to help me understand the process of searching for facilities and what kinds of questions I should ask to help evaluate what facility would work for me father even if it was not Serra Highlands. Dining staff was also very sweet and greeted each resident by name and helped identify foods they liked. Actives were ok but limited. There was often times that activity on the schedule would get changed. Rooms were small but adequate. One of the main challenges we had was the Jack and Jill bathroom was difficult to navigate with a walker.
Read full reviewFamily member
Jul 16, 2026
Verified- Google5/5
Came by for a tour of Serra Highlands led by a very personable and competent guide, Ms. Nikka Solis. She showed me around the various areas and units, introduced me to several of the residents and staff, explained options, and in general made me feel comfortable with her friendly, cheerful manner. Salamat po, William K.
Read full reviewJun 2, 2026
- Google5/5
I spoke with Nikka about finding a place for my uncle. Nikka was very responsive and helpful and even though my uncle was not a fit for Serra Highlands due to his condition, Nikka gave me great information so I could continue my search for another facility. Most places don’t give you the time of day because you are wasting their time. Please call her if you need information about Serra Highlands!
Read full reviewMay 2, 2026
- Google5/5
I went with a good friend to check out the place. Nikka Solis was our guide - she gave us a thorough tour and valuable advice on choosing the best living arrangements. Our hour-long meeting was packed with useful information. Ask her about her cream puffs - they were delicious.
Read full reviewApr 25, 2026
Accommodating staff
Dining staff made an effort to learn each persons name and food preferences today. Administrative staff was friendly and accommodating. They were good at explaining unfamiliar terms and took time to explain his care plan. Care staff, including Medtechs, would give us informal updates when we would visit. Their bathrooms for their Jack and Jill units are difficult to navigate if you have a walker. Same with the public toilets in near the dining room and activity room
Read full reviewFamily member
Feb 17, 2026
Verified- Google5/5
Although we discovered Serra Highlands was not the best fit for our mother, we left with a good impression. It was clean, organized and staff was friendly.The following day, I spoke with Ruth briefly and she is someone with a wealth of knowledge and was willing to be a resource of information even though were no longer interested in the facility. She was awesome!
Read full reviewJan 6, 2026
- Google5/5
Very recommended this place because this place is nice and lots of many friendly workers and there food was amazing they have different kind of options if u don’t like the menu for today u can have another option if u like burger, salad , desserts etc. this place has also had a great view and the outside garden was very refreshing love this view.
Read full reviewDec 8, 2025
Serra Highlands is a place where you want your parent to be.
I felt like the whole entire staff really did care about my mom, and wanted to help her. Serra Highlands is an excellent community.
Read full reviewSteve M. · Family member
Jul 31, 2025
Verified- Google5/5
We truly enjoyed our visit at Serra Highlands Senior Living. Elaina received us, gave us a detailed description of the facility. Even though my mother is not qualified for their facility, she still gave us a comprehensive tour and recommendations for the facility that would be suitable for my mother. Elaina is super nice, knowledgeable and helpful. The facility is clean and well maintained, and the banana bread that Elaina gave us as a gift was delicious.
Read full reviewApr 3, 2025
Would not overall recommend
I think the facility is understaffed to the point that not enough proper care can be given to the patients or to the upkeep of the rooms and facilities.
Read full reviewFamily member
Mar 19, 2025
VerifiedMy experience with Serra Highlands
Overall my experience with them has been pretty good. They could do little better on keeping his room clean, especially the bathroom. I will say the staff is very friendly. The care is adequate. (name removed) doesn't talk much and doesn't complain about the food. They have activities for the residents, but unfortunately (name removed) doesn't participate. The cost is comparable with other places in the area that I looked into.
Read full reviewFamily member
Dec 4, 2024
VerifiedWonderful facility
The staff are great. They're very friendly, professional and helpful. The private room as well as the bathroom is a good size (smart TV included but streaming services not included). The facility is clean and offer activities throughout the day, which is great in keeping the clients busy. The facility also has a visiting room w/ TV, an outdoor patio, and a beauty salon. The clients can roam around the facility with minimal restrictions allowing them to socialize among each other. It's great place for yor love ones.
Read full reviewFamily member
Nov 9, 2024
Helpful Staff.
Mom is doing very well at her facility. The staff is easy to communicate with and to approach. No bad attitudes to deal with. The front end people are extremely helpful.
Read full reviewFamily member
Oct 10, 2024
VerifiedSerra Highlands is truly an answer to our prayers!
This really is a good "place for mom". It is clean, bright, and cheery. It is an excellent community. Room size is just right for my mom. Many great amenities offered. Staff are very friendly and helpful.
Read full reviewSteven M. · Family member
Oct 7, 2024
VerifiedA Great Place
I really have no complaints. It really served our sister. As far as cost...the costs seem outrageous for seniors That's my opinion on all of the care facilities. The dining facility and choices are wonderful, super activities director (name removed). The Staff are always kind and helpful. Always a positive atmosphere.
Read full reviewFamily member
Jul 22, 2024
Verified