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Key information
Sunol Creek Memory Care is a 46-resident assisted living community in Pleasanton. It has been licensed since April 2014.
It also offers memory care. Care on offer includes bathing assistance, dementia / memory care, dressing assistance, medication management and reminders, physical, occupational or speech therapy, respite (short) stays, secured (locked) unit, special diets (diabetic, renal, pureed), transport to medical appointments and wandering / elopement risk. The nearest hospital, Stanford Health Care Tri-Valley, which has an emergency room, is 2.9 miles away.
Inspectors have visited 10 times since November 2023, most recently on April 1, 2026. State licensing inspectors (CCLD) cited 5 citations in that time (1 Type A and 4 Type B). Regulators looked into 2 complaints in that time (1 substantiated and 1 unsubstantiated).
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 46 beds
- State license
- CA 019200484 · Active
Pricing
- Base rate: $950 per monthAssisted living
- Base rate: $6,000–$10,000Assisted living
- Memory Care - Semi-Private: $5,495 per monthMemory care
- Memory Care, Semi-private room: $5,495 per monthMemory care
- Sunol Creek Memory Care: $770–$5,495 per monthMemory care
- Base rate: $5,495 per monthMemory care
- Pleasanton memory care (general, not Sunol Creek specific): $6,000–$10,000 per monthMemory care
- Memory Care - Studio: $6,495 per monthMemory care
- Price range: $6,495 per monthMemory care
- Memory Care starting price: $6,495 per monthMemory care
- Memory Care - 1 Bedroom: $7,495 per monthMemory care
- Memory Care, One bedroom: $7,495 per monthMemory care
- Care level: $950 per monthMemory care
Payment types accepted
Room type
- CompanionMemory care
- PrivateMemory care
- Semi PrivateMemory care
- Semi-Private SuiteMemory care · Private bedrooms with a shared full bath; light-filled, airy space; built-in anchored armoire; walk-in non-slip shower with safety bars.
- RoomMemory care · two intimate care neighborhoods of 20 residents each
- RoomA fully furnished guest room for respite guests
- Private room
- Companion suite
- Companion suiteMemory care
- Private roomMemory care
- 1 BedroomMemory care$7,495 per month
- Semi-PrivateMemory care$5,495 per month
- StudioMemory care$6,495 per month
- One bedroom apartment
- Studio
- One bedroom
Daily life
Details
Facilities
- Air Conditioned
- Arts and Crafts Center
- Beauty Salon
- Cable/
Satellite In Unit - Cable/
Satellite TV in Common Area - Central Fireplace
- Closet Space In Unit
- Computer or Media Center
- Convenient location
- Enclosed/
Secured outdoor common areas - Entertainment Venues
- Flexible Visitation Hours
- Game Room
- Ground Floor Units
- Handicap Accessible
- Hot Tub Spa
- House setting
- Individual Climate Controls
- Indoor Common Areas
- Learning Facilities
- Library
- Meeting Room
- Outside Patio
- Performance venues
- Piano or Organ
- Premium Amenities In Unit
- Premium Finishes In Unit
- Raised Garden Beds
- Recreational amenities
- Resort-style community
- Respite or Short Term Stays Offered
- Scenic views
- Shared Common Areas
- Shower in unit
- Single-floor building
- Smoking Not Allowed
- Telephone Hookup
- TV Lounge
- Unfurnished units
- Water features
- Wheelchair Accessible Showers
- Wi-Fi/
high-speed internet - Wifi/
Internet In Unit - State-licensed residential care facility for the elderly (California CDSS)
- Nurse on Staff (Part time)
- Flexible staffing
- Interview Every Team Member in Person
- Reference Checks
- Staff are licensed or certified
- Staff Driving Record Check
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff Trained in First Aid
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in Palliative Care
- Staff trained in personal care
- Staff trained in safety
- Staff trained in taking Vital Signs
- Staff Trained in Wound Care
- Staff trained to monitor for abuse/
neglect/ exploitation - Staff Training Opportunities
- Trained staff on-site
Activities
- Activities Off-site
- Activities staff
- Art Classes
- Arts & Crafts Activities/
Programs - Balance activities/
programs - BBQs or Picnics
- Birthday Parties
- Book Club
- Brain fitness activities
- Brain fitness /
Dakim - Catholic Services
- Chair fitness
- Choir /
Singing Club - Community Service Organizations
- Community Service Programs
- Cooking Classes
- Cooking Club
- Culinary Activities/
Programs - Cultural activities/
programs - Dance fitness
- Day Trips and Outings
- Devotional Activities Offsite
- Devotional Activities On-Site
- Educational Activities/
Programs - Educational Speakers /
Life Long Learning - Entertainment activities/
programs - Facilitated Field Trips/
Outings - Fitness Opportunities
- Fitness & wellness facilities/
equipment - Game Room
- Gardening Club
- Golf
- Group exercise
- Happy Hour
- Health & wellness activities/
programs - Health & wellness education
- Holiday Parties
- Horticultural Activities
- Intergenerational events/
programs - Karaoke
- Life enrichment activities/
programs - Literary Activities/
Programs - Live Dance or Theater Performances
- Live Musical Performances
- Live Well Programs
- Meditation opportunities
- Montessori Programs
- Music Activities/
Programs - Organized activities/
programs - Performing arts activities/
programs - Pet-focused Programs
- Planned activities
- Protestant Services
- Recreational activities/
programs - Reminiscence Programs
- Resident volunteer opportunities
- Salon Services
- Seasonal, holiday, and themed events
- Sensory-based Programs
- Social Activities/
Events - Spiritual activities/
programs - Sports & lawn games
- Stretching Classes
- Tabletop & Other Games/
Programs - Tai Chi
- Trivia Games
- Visiting Chaplain or Priest
- Walking Club
- Wii Bowling
- Wine Tasting
- Yoga /
Chair Yoga - Yoga/
Stretching opportunities
Services
- 24/
7 concierge services - Accessible apartments
- Administer Medication
- Ambulatory Assistance Features
- Bathing assistance
- Beautician
- Bed-bound residents
- Bed Making Services
- Catholic Services
- Church services
- Cooking services
- Copying services
- Cueing & Redirection
- Dementia /
memory care - Dressing assistance
- Fax services
- Feeding assistance
- Grooming Assistance
- Health/
Medical reminders - Help arranging medical and dental appointments
- High Acuity Care
- Hospice care on site
- In Home Health Care
- Laundry Service /
Drycleaning - Linen Services
- Live-In Care
- Long-term insurance assistance
- Mail delivery
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Meal Preparation
- Mealtime Reminders
- Medication administration by staff
- Medication management and reminders
- Meeting room
- Mobility & Wheelchair Assistance
- Newspaper delivery
- Non-Ambulatory Care
- Occupational Therapy/
Rehabilitation - Oral Hygiene Assistance
- Outside hospice allowed
- Personal Care Assistants
- Personal Care Reminders
- Pest Control Services
- Pharmacy on-site
- Phone Call Assistance
- Physical, occupational or speech therapy
- Physical Therapy/
Rehabilitation - Private Housekeeping Services
- Reading Assistance
- Religious Services
- Respite (short) stays
- Secured (locked) unit
- Shaving Assistance
- Special diets (diabetic, renal, pureed)
- Speech Therapy/
Rehabilitation - Staffing & Ancillary Services
- Support Groups
- Toileting assistance
- Transfer Assistance
- Transport to medical appointments
- Trash Removal Services
- Travel Companionship Services
- Urinary Incontinence Care
- Veterans Affairs (VA) Aid Assistance
- Walking assistance
- Wandering /
elopement risk - Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
- Wheelchair users accepted
- Writing Assistance
Dining
- Beverages provided
- Casual dining
- Chef on staff
- Communal Dining
- Diabetic
- Flexible food options
- Guest Meals
- Low Fat
- Low /
No Sodium - Low Salt
- Meals provided
- No Sugar
- Private Dining Room
- Professional Chef
- Pureed Meals
- Room Service
- Snacks provided
- Special Dining Programs
- Three meals a day and snacks, including diets a physician prescribes
- Vegetarian
Safety and security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Fall Prevention Program
- Gated Facility
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Security Systems
- Supervisory Staff
Transportation
- Complimentary Transportation
- General Transportation Services
- Property Convenient to Public Transit
- Transportation at Cost
Policies
- Accepts Check Payments
- Accepts Credit Card Payments
- Accepts long-term care insurance
- Accepts private pay
- Accepts Veterans Affairs (VA) benefits
- Guest Parking
- Long-Term Care Insurance Accepted
- Offers Respite Care
- Overnight Guests
- Private Pay Accepted
- Rent And Care Fees
- Requires Credit Check
- Veterans Aid (VA) Benefits Accepted
Languages spoken on site
- English
- English spoken
- Spanish
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 8.4/10
- 5/5
Reviews
Excellent care
My husband received excellent care, food and staff were great. My only complaint was their billing system, they used a third party system, charging unreasonable rates to pay with a credit card
Read full reviewFamily member
Aug 18, 2026
VerifiedReview for Sunol Creek Memory Care
We are very happy with our choice of Sunol Creek Memory Care for my husband. Sunol Creek has a home fell to it. The staff are very caring and compassionate, which not only includes the caregivers but also the Executive Director, Sales Director, Activity Coordinator, and housekeeping. And the food is Great!! And I enjoy spending time with my husband and the other residents.
Read full reviewFamily member
Jul 21, 2026
VerifiedBeautiful grounds. But lacking in care
The tour was great. The facility/grounds are well cared for. It presents as very nice when you're touring and when you're initially meeting with staff I'd say it gives a good first impression Most of the caregivers were nice. Some of them were too rushed, hurried and didn't seem to have enough time to do their job. The food was overcooked half the time it was dry looking not exactly high grade. For instance very fatty bacon lots fat. Tasteless food. We rented an entire apartment both rooms and the bathroom. It was spacious enough to meet our needs but very expensive. The administrative staff didn't seem to really care about are concerns. With the exception of the executive Director, (name removed) . She was honest. All in all there are not enough caregivers at Sunol Creek.
Read full reviewFamily member
Nov 7, 2025
VerifiedExperience, good, room for improvement.
Sunol Creek is a lovely facility with some very wonderful care givers. Unfortunately for my husband, it is not working. He has Parkinson's with dementia and has taken numerous falls while in their care. His needs are just too much for them so we are looking for something more intimate. I would give them a 4. We have only been there just shy of [time frame removed}
Read full reviewFamily member
Sep 19, 2025
VerifiedExperience at Sunol Creek
Make sure you understand everything you are responsible to pay. I had a misunderstanding about personal briefs such as “Depends”. I thought they supplied for the cost of the room and board. They also had an almost total turnover of the Admin. Staff the second month. They could have a little better communication with the residents’ family. The staff is very friendly and tries to make you feel at home.
Read full reviewFamily member
Jun 18, 2025
VerifiedThe personalized care in this facility has been above and beyond my expectations.
My mom seems to be thriving there, now my anxiety lies in the fact that I think she won’t want to come home! I would recommend this place with 100 stars their personalized care. 200 characters huh? The grounds are well-maintained and the cleanliness is way above my expectations. I appreciate the personal care and communication I receive from our coordinator. The staff at the main desk is always pleasant and accommodating, I get the feeling that everybody enjoys working there. Although the cost was out of my personal price range, it was well worth it to know that my mom was receiving care and I feel like the staff and everyone involved really cared about her
Read full reviewChris B. · Family member
Sep 11, 2024
- Caring.com5/5
Sunol Creek Memory Care specializes in memory care, so their staff is trained to deal with people who have memory issues such as dementia or confusion. They know how to treat my friend. The staff talks to him and is nice to him. He has a private room, and we had to bring the furniture. He has a little TV that his family bought for him, as well as a bed, a small sofa, a chair, and a reading lamp. They have common areas where they serve breakfast, lunch, and dinner. They encourage residents to come to the common eating area, but sometimes the residents prefer to have their meals served in their rooms. They have an area for arts and crafts activities, and in their reception area, they offer good chocolate chip cookies.
Read full reviewFamily member
May 3, 2024
Recommended
My loved one was previously a resident at Sunol Creek Memory care and the overall experience was great. The staff and care services were great. The cleanliness and friendliness was also great. The meals and activities were good. I would recommend Sunol Creek to others.
Read full reviewFamily member
May 2, 2024
Verified- Caring.com5/5
I visited Sunol Creek Memory Care. The staff was interacting with the residents, and it looked like everybody was involved in something together. It was very positive to see that. Daniel was wonderful. He's very detail oriented. I was looking for respite care at the time, and he let me see the room that they would stay in. It was very clean. He was very pleasant and eager to help. He called me a couple of times, and he's been great. They go on tours to places on a little bus. They get to have barbecues. They are involved in fixing the food a little bit. They try to keep them oriented and their brains working. They do puzzles and games and everything. It's great. It wasn't depressing.
Read full reviewVisitor
Apr 5, 2024
Recommended
The facility looks clean. The staff there are friendly and doing their best to attend to the residents' needs. The move-in process was quite easy and smooth. I can't comment on quality of the meals as I have not tasted any myself. I would, in general, recommend this place to others.
Read full reviewFamily member
Feb 20, 2024
VerifiedDo not recommend
They are not truthful Were not aware he was even there until 3 hours after I came. No food or drink was provided until I went to a nurse. Claimed time of death reported as 4 hours after the time I was called. After 5 months a return of deposits is still pending and no returned phone calls when inquiring
Read full reviewFamily member
Nov 27, 2023
VerifiedDiscouraged
My mom was previously a resident at Sunol Creek Memory Care. The move in process was great, however they are understaffed so they do not do any activities. Everybody is just watching TV all day long. They do not have a Director, so they are very unorganized. The cleanliness and friendliness were great. The food was great. The care services, activities and value for cost were not so great.
Read full reviewFamily member
Nov 15, 2023
VerifiedHighly recommended for care
Sunol Creek Memory Care gets all 5 stars from me. It is a beautiful facility. But more than that, the staff is excellent. They treat the clients with love and respect. I would highly recommend you visit the facility if you need care for a loved one.
Read full reviewBarry J. · Family member
Nov 21, 2022
VerifiedReview of Sunol Creek Memory Care
I am a hospice nurse and I am impressed with the compassion and clinical expertise exhibited by all staff at this facility. I love to collaborate with all staff members, as everyone has the patient's/residents' best interest in mind. I recommend this facility highly.
Read full reviewDiane H. · Professional
May 18, 2020
VerifiedReview of Sunol Creek Memory Care
It's wonderful! We toured many places and this was the best hands down. My mom has been here 5+ years and its always pleasant to visit her. Activities, music, games - she is very happy. Also yummy food and it smells nice, kind of looks like a high end resort.
Read full reviewJudy D. · Family member
Jan 29, 2020
VerifiedReview of Sunol Creek Memory Care
Caring, attentive, and aware of Dad's needs both physically and emotionally. Excellent facility.
Read full reviewMark C. · Family member
Nov 21, 2019
VerifiedReview of Sunol Creek Memory Care
Caring, attentive, and friendly staff, great staff to resident ratio, developmentally appropriate stimulating activities, pretty comfortable, and cleanly environment, good ongoing assessment of medical issues. Knowledgable management.
Read full reviewFamily member
Nov 6, 2019
VerifiedReview of Sunol Creek Memory Care
Wonderful staff. They communicate often and clearly. Nurse-staff caught a health issue I didn't notice. Care is very loving and understanding. They know how to care for those with dementia with dignity.
Read full reviewFamily member
Nov 6, 2019
VerifiedReview of Sunol Creek Memory Care
This is an awesome place for people with memory issues. The staff is wonderful and all of them care about the residents and see to their needs. They do an outstanding job!
Read full reviewGary J. · Family member
Jul 25, 2019
VerifiedReview of Sunol Creek Memory Care
My brother has received great care for the past 18 months. The entire staff is awesome. (name removed) and everyone care about the comfort and care of all residents. Highly recommend.
Read full reviewTim J. · Family member
Jul 23, 2019
Verified
Location
5980 Sunol Blvd, Pleasanton, CA 94566