Vine Ridge Senior Living

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  MY mum Anne has recently passed away after a time in vine ridge .. I have visited her there a few times in the last year from uk and have been overwhelmingly impressed with her care and the staff . They have all been wonderful . I can highly recommend Vine ridge to anyone !

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  Jun 28, 2026

• Google5/5

  My husband has lived at Vine Ridge since March 2025. We are both very pleased with his care, companions here and the excellent caring staff. The caregivers, med techs, kitchen staff and servers are all the most kind and loving group ever. I could not be happier with Vine Ridge for my husband’s care. In particular the activities that are set up, organized and run by Sally the activity director, keep all the residents social, active and engaged with each other. Each afternoon there is a different activity that Sally sets up. They attend together and look forward to each afternoon. Other regularly scheduled activities happen during the day as well. All of these group fun days make everyone feel like they are a loving family. An extra bonus are the amazingly delicious meals. I join Bill here often and love the food. Vine Ridge has been the answer to my prayers.

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  Mar 30, 2026

• Google1/5

  I've attended multiple events at Vine Ridge and have consistently experienced a disappointing atmosphere and disorganized management. The environment often feels tense, and on several occasions I've witnessed unprofessional behavior including harassment from certain employees. Overall, the lack of professionalism and poor management have made my experiences here far below expectations. I would not recommend Vine Ridge based on these repeated issues.

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  Nov 18, 2025

• Google5/5

  The lovely staff at Vine Ridge is always so welcoming and friendly! Their positive attitudes and laughter make a huge difference in my day. Alexis the RCC is amazing and super nice. I will be recommending Vine Ridge!

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  Aug 14, 2025

• Google5/5

  Our dear Mum has come to live at Vine Ridge in the memory care area. Mum has her own room looking out into the beautiful garden, hills natural world~ it was a difficult transition to make for us ALL, especially dear Mum. I can honestly say, that we feel like we found a secret gem of a place for Mum, in SO many ways. Supported by the incredible senior team, the care givers are attentive and kind and obviously understand priorities and respect for the reaident. Carla the Executive director and Alexis who oversee the main campus and running of the home are like angels in disguise. Comes from the top down they say!! How good any place is, can become, how happy employees are, residents. They have masterfully combined a group of people that get it, how to, from the heart, create a meaningful, competent, dignified environment, to provide home for those most vulnerable. Thank you Thank you!! So very grateful. You've been an enormous support to the family too. And Kim at the front registration, a light for all that arrive... thank you Kim the Med Aids! So very able, attentive and kind.

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  Apr 19, 2025

• CareScout3/5

  I have had my companion and wife at vine Ridge since 2021 I have done nothing but fight with the corporation and with the regular help. They have went through major changes which were horrible for all of us. Recently I've had to have a horrible encounter with the activities director who decided that she had more control over my companion than I did and could take them wherever they wanted to. My companion has severe dementia and I am her POA so she was trying to override me. Then when my attorney got involved the director Angie Smith barged through my companions door while she was naked and told me that I might coerce her into signing papers. I can't coerce her into anything I am her POA. I take care of everything have for years. That was the day that I decided to find somewhere else. Many more reports made. I am moving after that incident in one month to Healdsburg Senior Living. I believe that vine Ridge has much to repair. I think Vine Ridge is fine if you are a able Bodied senior.

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  Nov 29, 2023

• A Place for Mom3/5

  Not for mentally impaired

  I have had my companion there for 2 years. We've done nothing but have trouble. They went through two directors which was hell. The new director is trying to pull it together but she herself has her own issues with some residents and their families. My companion has dementia neuropsychologist reviewed and documented. The activities director challenged my decision to not let my companion go to an event on a Sunday, she stated "she could take her anywhere she wanted to go". Where she was going was inappropriate. The new director challenged me in front of he attorney and challenged my legal POA. If this is how they're treating people with an active family member what are they doing to the people who do not. I am constantly after them for taking care of her room her clothes go missing they've lost her hearing aids she's not toileted she's not dressed. And she has severe dementia. This is a fine place if you are an able-bodied senior. Or if you need full Memory Care. But not the in-between.

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  Family member

  Nov 29, 2023

• Google5/5

  My mom has been here for a short time but she really likes it here! The staff is super kind and helpful, the activities are fun and engaging, and the food is amazing!

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  May 13, 2023

• Google5/5

  I attended vineridge's Easter event and I was very impressed with the facilities presentation, the staff was very friendly and involved with the whole event. It was nice to see the residents out and interacting having a good time as well. It was a overall great event! Looking forward to taking my mother to the mothers day brunch coming up soon.

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  May 10, 2023

• Caring.com4/5

  I am jbmurray, a long term resident of assisted living at Vine Ridge Senior Living, who recently wrote a negative review of Vine Ridge, bec. my "call light", which is a pendent worn on a string around the neck, was on and blinking for a while and no one answered. It turns out that the pendent was defective, so its signal was not noticed by anyone, so no one responded. I now have a working one, and appreciate that the Director here, came personally, to give me a new pendant.

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  Resident

  Jun 26, 2022

• Caring.com5/5

  We looked at Vine Ridge Assisted Living. We were met at the entrance by a person who toured us and talked to us about how they were new. She then walked us through the whole facility. I don't think we went to the laundry room, but she told us where it was. We looked at a 1-bedroom and a studio then she gave us the prices for both of those. We looked at their living area, their dining room, their snack area, arts and crafts room, music room, and TV room. The place is very neat and tidy, and very clean. The 1-bedroom apartment was staged, so it had furniture and all in it. The studio one was empty but I'm sure they were both adequate for living there. They're pretty new so they still have lots of vacant spaces. In the end, she gave us a rundown on the prices and gave us some material to take home on prices and amenities. We talked to her a little bit about extra needs for incontinence and things like that, and she was very helpful. The literature she gave us also covered all of that. She also gave us some water. It was hot and we were thirsty. We went to see the assisted living since we don't need memory care for my son.

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  Visitor

  Jun 1, 2022

• Caring.com4/5

  My wife moved into Vine Ridge Assisted Living. The place is very nice, but any memory section is kind of depressing. The move-in experience went fairly easy. The interaction with the staff seems good. There are only six residents and there are two caregivers there all the time. One section is assisted living where people get around and everything, but they have the memory section, which is very small. They have 15 rooms, but right now, they only have six residents. They're private rooms. For the people in assisted living, a clown guy came in, but that's all I'd seen. I didn't see too much. They got a courtyard, which is huge and pretty, and it's completely fenced, so nobody can get out. The doors are electronic. You got to have a code to get in. The food is pretty good.

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  Family member

  Apr 30, 2022

• Caring.com1/5

  We toured Vine Ridge Assisted Living. The exterior and the immediate interior were very beautifully done and very home-like. Once you walk through the memory care doors, it became a very sterile environment. It was very small, and it smelled of urine. The rooms were very small. It just wasn't conducive to what my mother needs. Their backyard was very beautiful; but at the same time, not very livable out there. It was just a walking path and that was it. There were bushes everywhere. There was no place for you to sit down. I don't know who designed it, but they didn't have a person in mind. The room was just a bedroom, period. No bathroom. No nothing. The room just had four walls and a closet, that was it. The person who accommodated me with the tour was very nice. However, she just kind of talked around the issue. She did not really give direct specific information about what it is that they do there. We asked about activities, and there didn't seem to be any. There was no furniture. There was a table and chairs out in the main area, and that was it. It was just awful. The person was fine. She ended up calling back two weeks later, after I told her that I didn't think it was conducive. She wanted to know how she could help me, so she didn't even remember who I was. The exterior part of the building was very beautiful, but that was for people who lived in assisted living and memory care. It was like walking into something totally different. There was no home-like environment at all. Nothing. There were no pictures on the wall. There was nothing.

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  Visitor

  Jan 2, 2022

• A Place for Mom4/5

  What a beautiful properly with very friendly staff. Loved seeing residents with their pets.

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  Patty L. · Professional

  Nov 29, 2021

• Caring.com5/5

  This new assisted living place in Cloverdale is a world apart from other such facilities I have visited. For several years, my mother lived at a senior living place for several years that was cold and impersonal. So I carefully researched options for my husband, including confidential discussions with a number of current Vine Ridge residents. Everyone I spoke with had nothing but good things to say about this place. One resident whose husband had recently passed away there said, “Vine Ridge is a blessing for Cloverdale,” then went on to describe the wonderful end of life care her husband received there. To date, I have found management and staff to be kind and flexible, plus pricing and terms to be surprisingly reasonable compared to other options. In my opinion, Vine Ridge is a standout in the assisted living category! ~Diane B, Spouse

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  Local Y. · Family member

  Nov 16, 2021

• A Place for Mom5/5

  My Review of Vine Ridge

  My loved one has been there since it opened. The staff has taken great care of my mother thru all the COVID shut down, no tenants, etc. Things are looking up with more residents. They need more variety of things to do. My mom gets bored. More variety of activities besides bingo. The staff are angels and have helped me thru this process as well.

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  Family member

  Nov 1, 2021

• Caring.com5/5

  Vine Ridge is where my 101-year old mother has lived for the past year and we are all happy with her care. The facility is brand new and beautiful and the staff is very kind and helpful at all hours. She has made friends including residents and staff that are like a second family to her and us when we visit. It is far above all of the other senior residences we visited in Sonoma County last year! Go check it out!!

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  Family member

  Sep 24, 2021

• Caring.com5/5

  Our mother has thrived since coming to Vine Ridge. She finds the staff exemplary, very caring and loving. The chef and dietitian are very attentive to her changing needs, and spoil her. She loves the new facility and thinks it beautiful. Mom has been in five Assisted Living homes and Vine Ridge by far is the very best she has been in, and she is very very happy and content .

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  Family member

  Sep 22, 2021

• Caring.com5/5

  I went to tour Vine Ridge in Cloverdale. I was looking for assisted living, and it was very nice. It's fairly new and well equipped. The rooms were very cute, and the woman who gave me the tour was lovely. Her name was Evelyn. She was informative and gave me a lot of good information. I appreciate that. They had lots of options for dining. They had a place where you could just go and get food and drinks any time of the day. If you live there, you could go in and just get some food. They had a really cool area where if you had help, you could go in and make cakes, cookies, or whatever you like. You could schedule a time to have a person help you if you wanted to make cookies and do things like that. They also had a nice theater room that I thought was kind of neat. The place was very nice, it seemed very clean, and it's new so everything was fresh. It was kind of like a really nice, high-end hotel. I saw their different activity rooms too. I didn't get to see many residents there, so I guess it's not really full right now.

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  Visitor

  Jun 25, 2021

• A Place for Mom5/5

  A family atmosphere

  Vine Ridge has such a warm, family atmosphere. I can tell that the team there really cares about the residents and each other. [names removed] are amazing! My mother is there and has received such great care. Even with the pandemic, we were treated with the highest customer service despite not being able to visit her in the beginning. Now, we can visit within their protocols and I have even gotten to participate in some of the events and activities. I also have to say - the cost is SO affordable compared to so many assisted communities we visited before landing at Vine Ridge. Great care at an amazing cost. I am just so grateful for this team!

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  Sarah B. · Family member

  May 24, 2021