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Webster House

401 Webster Street, Palo Alto, CA 94301

Care from $6,500 per month

State inspectionNo serious citations in 3 years

Care available

  • Continuing care retirement community
  • Assisted living
  • Independent living
1/28

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Webster House
From$6,500per month

Key information

Webster House is a 54-resident continuing care retirement community in Palo Alto. It has been licensed since June 2015. It also offers assisted living and independent living. The nearest hospital, Lucile Salter Packard Children's Hsp At Stanford is 1.2 miles away. Inspectors have visited 6 times since November 2023, most recently on October 6, 2026. State licensing inspectors (CCLD) cited 2 citations in that time (2 Type B).

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Rating and inspection report

Official rating

State inspectionNo serious citations in 3 years
  • State inspectionsNo serious citations in 3 years

Care & pricing

Care available

Continuing care retirement communityAssisted livingIndependent living
Licensed capacity
54 beds
State licence
CA 435202504 · Active

Pricing

  • Assisted living / One Bedroom: $10,250 per monthAssisted living
  • Assisted living / Two Bedroom: $14,915 per monthAssisted living
  • Independent living / Shared Bedroom: $6,500 per monthIndependent living
  • Independent living / Studio: $7,000 per monthIndependent living
  • Independent living / One Bedroom: $7,500 per monthIndependent living
  • Independent living / Two Bedroom: $8,365 per monthIndependent living

Payment types accepted

Private pay

Room type

  • 1 Bedroom
  • One Bedroom
    $7,500–$10,250 per month
  • Shared Bedroom
    $6,500–$6,500 per month
  • Studio
    $7,000–$7,000 per month
  • Two Bedroom
    $8,365–$14,915 per month

Daily life

Details

OperatorFront Porch Communities and Services

Facilities

  • Activity room
  • Arts room
  • Barber / salon
  • Business room
  • Cable TV
  • Climate control
  • Fireplace
  • Fitness room
  • Furnished
  • Game room
  • Garden
  • Kitchenette
  • Library
  • Movie room
  • Outdoor common space
  • Patio
  • Piano
  • Private bathroom
  • Set menu
  • Spa / sauna / wellness room
  • Swimming pool
  • Telephone in room
  • Walking paths
  • Wi-Fi and internet access
  • State-licensed continuing care retirement community (California CDSS)

Activities

  • Community-sponsored activities
  • Continuing learning experience
  • Day trips
  • Fitness programs
  • Movie nights
  • Music program
  • Outdoor programs
  • Planned activities
  • Resident run activities
  • Scheduled daily activities

Services

  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Administer insulin injections
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Bathing assistance
  • Cognitive learning center
  • Concierge
  • Diabetes care
  • Diabetes management (glucose checks)
  • Dressing assistance
  • Family support services
  • Help arranging medical and dental appointments
  • Housekeeping
  • Incontinence care
  • Laundry
  • Medication management
  • Medication management and reminders
  • Move in coordination
  • Non-ambulatory care
  • Outside hospice allowed
  • Special diets (diabetic, renal, pureed)
  • Wheelchair accessible

Dining

  • All day dining
  • Allergy sensitive
  • Diabetes diet
  • Dining room
  • Gluten free
  • Grill
  • Low sodium
  • Professional chef
  • Restaurant style dining
  • Sports or cocktail lounge
  • Three meals a day and snacks, including diets a physician prescribes

Safety and security

  • Emergency alert system

Transportation

  • Transportation and parking

Policies

  • Accepts private pay
  • Cats Allowed
  • Dogs Allowed
  • Pet-friendly

Faith

  • Faith Based

Languages spoken on site

  • English

Come and see for yourself

The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.

Reviews and listings

What families and listing sites say.

Ratings on other sites

  • CareScout
  • Google
    4.2/5

Reviews

  • Google5/5

    Wonderful, caring, skilled staff who go above and beyond the call of duty. Great community of residents. The recent rennovations are excellent. You can't beat the location either. My parents had an amazing experience during the years they lived there.

    Aug 20, 2026

  • Google5/5

    A lovely, very small community with gorgeous rooms, a nice pool, a comfortable dining area, a huge grand piano, and delicious food. I'm really reviewing for the amazing food, see photos. The activities director said she knows everyone by name, and personally. The area is extremely safe and upscale, and everyone I met was smart, kind, and competent.

    Jun 12, 2024

  • Google5/5

    Great service great and loving people

    Oct 14, 2022

  • Google1/5

    I was extremely dissatisfied with the care my 93-year-old father received in the skilled nursing facility of Webster house during his September 7th to September 17th, 2019stay, which basically amounted to elderly neglect. Main complaints: My father’s diapers were not changed regularly resulting in a severe groin rash and bed sores which have not healed even with the medication prescribed. For the entire first week he was not given the required three. For the entire first week he was not moved from bed to wheelchair for his meals as required and as agreed upon admission and further discussed with nurses, supervisors and social director. The call button provided does not appear to trigger any response on part of the staff. I can only wonder what would happen in case of an emergency. The leg compression cuff machine was not functioning correctly and was simply turned off and removed. The facility is understaffed with respect to direct care providers while appearing overstaffed with supervisors, managers, social workers, coordinators. Communication of issues between different personnel, during shifts and between shifts, appears completely broken. Linda, the facility manager was unavailable the entire period.

    Sep 23, 2019

  • Google1/5

    The Webster House is both hideous, unsatisfactory, inadequate, and unacceptable. Their service is terrible, (pressed emergency button, came like 30 frickin minutes late), food is horrendous, and irritating neighbors. I advise you to stay outta heeir.

    Jul 7, 2019

  • Google1/5

    Don't ever send your elderly parents here

    Jul 4, 2018

  • Google5/5

    We have lived at Webster House for five years. We are still relatively young and healthy, but we wanted to plan ahead and we wanted to live in downtown Palo Alto. Since we are so close to everything we walk everywhere and we are now a one-car family. We enjoy our neighbors but we also take advantage of the programs and activities in Palo Alto and Stanford. Having a chef prepare our nightly dinner in restaurant setting means we don’t have to cook and we only have to shop for breakfast and lunch.

    Aug 13, 2017

  • Google5/5

    I moved to Webster House more than a decade ago. It was a smart choice. The House is small, personable, and friendly. Residents are educated. There’s an easy walk to banks, theaters, medical, and emergency services, downtown stores and eateries, pharmacies, the Post Office, and Stanford. Three bus lines stop right here. The free Stanford shuttle passes a few blocks away. The magic is the culture of the House. We all come in determined to protect and enrich our independence. We help each other do that. Management is committed to helping us do for ourselves all that we can. But we all wear out over time. As we do, assistance is here when we need it. That’s the continuing care feature. We also have a highly rated full-service health center. Webster House is distinctive and special.

    Aug 6, 2017

Questions and answers

What is the phone number for Webster House?

Call [number removed] to reach a resident at Webster House..

What room types does Webster House offer?

Webster House offers 1 Bedroom. Learn more.

How does CareScout rate Webster House Residential Living?

CareScout has given Webster House Residential Living a rating of 6.8 out of 10 based on a proprietary scoring system. CareScout uses an index of 6 metrics to evaluate the quality and consistency of care of any given community for which we have data.

Where is Webster House Residential Living?

Webster House Residential Living is located at 401 Webster Street, Palo Alto, CA 94301, just 0.7 miles away from Anesthesiology: Palo Alto Center: Palo Alto Medical Foundation.

What room types does Webster House Residential Living offer?

Webster House Residential Living offers one bedroom, two bedroom, studio, and shared bedroom options. To get availability details, please fill out the form above.

How much does it cost to live at Webster House Residential Living in Palo Alto, CA?

Webster House Residential Living has confirmed that the starting price for an Independent Living shared bedroom is $6,500 per month. Price can vary depending on the type of room and level of care you need. A CareScout advisor can provide you with the most accurate and up-to-date prices for Webster House Residential Living.

On listing sites

Webster House | Independent Living | Palo Alto, CA 94301

Webster House in Palo Alto, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Webster House Residential Living

Webster House Residential Living is an Assisted Living community in the Palo Alto area that also offers Independent Living care. Costs for this community start at $6,500/mo, which is higher than the cost of care in the Palo Alto area of $6,319/mo. Webster House offers a welcoming and vibrant senior living community nestled in a charming neighborhood. Residents have access to a wide array of care and medical services designed to support their well-being and independence. With 12-16 hour nursing care, a 24-hour call system, and supervision, residents can enjoy peace of mind knowing that assistance is always available. The community also provides specialized support, including medication management and assistance with daily activities such as bathing and dressing. For those who require temporary care, Webster House offers a respite program, ensuring that all residents' needs are met with compassion and expertise. The community’s location is ideal for those who appreciate the convenience of nearby amenities. Hoover Pavilion, located less than a mile away, ensures that quality healthcare is readily accessible. Additionally, the Palo Alto Medical Foundation, just 0.7 miles from Webster House, provides residents with access to a range of medical professionals, including anesthesiology specialists. For pharmaceutical needs, the CVS Pharmacy is conveniently situated within a short distance, making it easy for residents to manage their prescriptions. Webster House is surrounded by a vibrant neighborhood that offers a variety of leisure and dining options. Residents can enjoy a leisurely walk to HanaHaus or indulge in a delightful coffee at Blue Bottle Coffee, both located less than a mile from the community. The area also boasts beautiful parks and walking paths, perfect for enjoying the outdoors and staying active. With a rich demographic tapestry, the neighborhood offers a diverse and inclusive environment, enhancing the community feel. The community itself is designed to foster a rich and engaging lifestyle. Residents can take advantage of numerous amenities, including a game room, library, and fitness room. For those who enjoy socializing and staying active, Webster House offers a plethora of scheduled daily activities, community-sponsored events, and resident-run programs. The community also features a garden and wellness room, providing spaces for relaxation and rejuvenation. With transportation arrangements available, residents can easily explore the surrounding area and partake in all that the vibrant neighborhood has to offer. Overall, Webster House stands as a beacon of comfort, care, and community, where residents can thrive and enjoy a fulfilling lifestyle in a supportive environment. Webster House in Palo Alto receives mixed reviews from residents and their families. Many praise its welcoming environment, friendly and caring staff, and convenient location near downtown and Stanford Healthcare. Residents appreciate the small, personable community, with less than 50 residents, and the proximity to amenities like banks, theaters, and medical services. The facility offers a range of activities and programs, and the dining experience is generally well-regarded, with a chef preparing meals in a restaurant setting. However, some reviews highlight significant drawbacks. Criticisms include small, outdated rooms, lack of air conditioning, and limited meal options. Concerns about inadequate care and attention, particularly for those needing specialized medical assistance, are noted. Instances of neglect, such as leaving residents in bed without therapy and delayed responses to medical needs, are reported. The high cost of living, including a substantial buy-in fee and additional charges for extra services, is a common complaint. Some residents feel the facility is more suited for those who are independent and mentally sharp, rather than those with dementia or mobility issues. Overall, while Webster House is praised for its community and location, concerns about care quality, room conditions, and financial aspects are significant for potential residents to consider.

Location

401 Webster Street, Palo Alto, CA 94301

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