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Key information
Asian Network Pacific Home Care, Inc is a home health agency in Oakland. Patients rate it 3 out of 5 stars in Medicare's survey.
It also offers hospice care. Care on offer includes home health aide services, medical social services, nursing care, occupational therapy, physical therapy, speech pathology and speech therapy. It is certified by Medicare and Medi-Cal, and by Medicare since 1996. The nearest hospital, Alta Bates Summit Medical Center, which has an emergency room, is 1.5 miles away.
Inspectors have visited 2 times since November 2023, most recently on October 10, 2025. Regulators looked into 1 complaint in that time (1 unsubstantiated).
Rating and inspection report
Official rating
- Medicare patient survey3/5 · Average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 020000529 · Active
Payment types accepted
Services
Details
Services
- For-profit ownership (corporation)
- State-licensed home health agency (California CDPH)
- Home health aide services
- Medical social services
- Physical, occupational or speech therapy
- Skilled nursing care
Policies
- Accepts Medicare
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.5/5
Reviews
- Google5/5
We deeply appreciate your professionalism, dedication, patience, and compassion. Your hard work and genuine concern have made a meaningful difference, and we’re truly grateful for the time and effort you have devoted to providing the best possible care for our father in his last days. We would like to say 1000 thanks to the hospice team (The doctor, Ms. Wong, Lisa Lee, 褀褀 and Mr. Wu ) Me and my sister never expected they would do so much for us. Our family really appreciated getting help from this team. Again thank you so very much for helping us in our difficult time! With sincere appreciation warmest regards, Annie & May
Read full reviewNov 7, 2026
- Google5/5
What a wonderful and compassionate hospice agency. From the start with Ivy, who efficiently navigated the initial process for my mother in law’s (MIL) home hospice. Then the AMAZING home hospice team: Nana, RN who has been very supportive and genuinely compassionate regarding the care provided to my MIL. RN, Nana personally checks in with MIL and follows up with me as we navigate the best options for comfort care. RN, Nana immediately notifies the Hospice doctor for consults on medications or changes and always gets an answer on the spot. We also get durable medical equipment same day with no delays due to RN, Nana. Sister Pho Chau provides spiritual counseling as needed and she also provides compassionate support on navigating end of life plans. Sarah, home health aide who helps with showering that is gentle and comforting for my MIL. Social Worker Yuen has been a blessing on helping us navigate additional resources. Asian Pacific Hospice & Home Health truly and genuinely cares and I absolutely have no hesitations for recommending them for end of life comfort care.
Read full reviewSep 16, 2026
- Google5/5
We put our dear dad under hospice care recently and are so glad that we chose Asian Network Pacific Home Care & Hospice. They were amazingly quick to get us set up. Thanks to Ashley, within the next hour on an early evening, our dad was soon receiving great care at the SNF he was originally discharged to from the hospital. Kudos to nurse Mickey for her quick and excellent assessments, valuable experience, and thorough care. She was also a great leader, giving explicit instructions to the SNF staff for how to care for our dad. We were also pleased with nurse Hong and the calm and patient care she gave, especially during one day that was extra stressful. CNA Sarah was so gentle and soothing as she spoke Cantonese while taking care of Dad, caring for his overall hygiene and comfort. We greatly appreciated social worker Mimy and pastor Raymond for helping the family to make sure we were taken care of as well. Their care was valuable during the stressful time. Last but not least, many thanks for Dr. Kwong for wanting to provide the best care for our dad. I was so impressed by how he worked with the nurses, using them and photos they took as his eyes, ears and hands. I appreciated the conversations he had with us, involving us in Dad's care. His concern in wanting to make the best care decisions under difficult circumstances was so evident. Thank you, ANPHC&H, we so appreciate you!
Read full reviewFeb 22, 2026
- Google5/5
Lisa Lee with Asian Hospice Network is wonderful. She is adept at navigating between various health providers, nurses, facilities, caregivers, hospitals, and family members of the client. Her conversations are succinct, bullet points of all that you need to know, and ready with solutions to questions asked. We were informed every step of the way. Juggling a lot of clients and ensuring everyone feels heard is a skill. Prior to this, our family had a very negative experience with anoher hospice company. We didn’t realize how poorly the care had been until afterwards. I very much admire the work Lisa put in, ensuring that my father’s quality of life (for as long as he has left) will be with dignity and care.
Read full reviewNov 6, 2025
- Google1/5
Absolutely terrible hospice program. Very rude nurse who rages and berates people. Also rude hospice outreach representative nurse who politely called me over the phone at first but then had a 2-face after soon after yelled at me- "What do you want?" Trying to pressure us as patients and family of patient. Lack of respect for elder patients and their health and well-being. Will try to nitchpick and blame on the patient and their families. Notorious for incrimination. Super stingy at providing supplies for both home health therapy and hospice care. But love to bill the health insurance to the maximum amount of coverage. When you quit their program they try scaring you to re-enroll so that they continue to billing the insurance for the service. After enrolling, their outreach stops talking to the client with their sweet voice, and when you try messaging them they will tell you to call a different number as if they no longer have responsibility for your case even though you are still enrolled with their home health therapy or hospice program. They always try to ask you at the end of the home therapy visit sessions for a 5 - Star review on the Medicare survey. However, for bad behavior and poor customer service with poor loyalty to their customers they definitely deserve 1 Star or less. Don’t pick this home health or home health hospice agency. You’ll regret choosing them later. On the side note, they had one of their nurses show up at our residence and gave us a surprise/unexpected visit without letting us know in advance what time and day they were coming. They acted as if they were an inspector and searched through our stuff. When we arrived home they spoke to us, next thing we knew they yelled, argued, and berated us as if they were interrogating us for 5 minutes straight. We had to try to calm down their nurse. The nurse and their staff acted as if they were our boss and had authority over us, not the other way around. As for their representative over the phone, after not accepting our relative to be accepted for enrollment back into their hospice program, they said they will have their outreach nurse in charge of their home hospice program call us back to speak to us as to why they wouldn't accept our relative back after getting close to being discharged from the hospital. Interestingly, they lied and they never called us back. Totally unreliable agency with staff who are unprofessional to the elderly. Also for public health and hygiene, they expected us to use the same syringe on an elderly relative for a whole week which was unsanitary. That's not comfort care for hospice. That's taking shortcuts from taking the extra care and effort to help reap in more profit while giving less time and care for the elderly patient. They were just gaming the system. They said their philosophy is comfort care. What a lie? When they have lack of respect and compassion for the elderly patient. Way too money greedy.
Read full reviewApr 26, 2025
- Google5/5
Excellent service to help us through the tough time! Nurse and helper are very kind and helpful! Thank you
Read full reviewJun 26, 2024
- Google5/5
医生护士都很耐心细致。非常推荐。 Asian network has the best PT staff member that I worked with (although they all appear to be very professional). My PT was very personable, detailed and appears to have a vast knowledge beyond PT and easy to communicate my needs. Language skill is a plus if you only speak Chinese or any other Asian languages bc the PTs there are all bilingual. I believe they treat PT more than just a job but their passion/purpose. They really care about their patients. Easy to schedule an appointment and to visit the office!
Read full reviewNov 29, 2023
- Google5/5
ANP was instrumental in getting my family through the preparation and passing of our late mother. We thoroughly trusted every aspect of their team’s expertise. They were comforting and supportive while providing care. The medication was delivered when needed and a doctor was always available for consult. After the passing a minister checked up to give spiritual support for all family members. I would rate them with 6 stars if possible.
Read full reviewOct 3, 2023