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Key information
Bayhealth, Inc is a home health agency in Campbell. Patients rate it 3 out of 5 stars in Medicare's survey.
Care on offer includes home health aide services, medical social services, nursing care, occupational therapy, physical therapy, speech pathology and speech therapy. It is certified by Medicare and Medi-Cal, and by Medicare since 2013. The nearest hospital, Santa Clara Valley Medical Center, which has an emergency room, is 2.1 miles away.
Inspectors have visited 1 time since November 2023, most recently on August 10, 2026. Regulators looked into 1 complaint in that time (1 without a recorded outcome).
Rating and inspection report
Official rating
- Medicare patient survey3/5 · Average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 550001623 · Active
Payment types accepted
Services
Details
Services
- For-profit ownership (corporation)
- State-licensed home health agency (California CDPH)
- Home health aide services
- Medical social services
- Physical, occupational or speech therapy
- Skilled nursing care
Policies
- Accepts Medicare
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4/5
Reviews
- Google4/5
Joanne was assigned to me on the third PT person with your company. The first day we hit it up great she knows that I’ve really pushed myself and she’s been really helping me, but I’m just not quite there. I can’t climb stairs and go downstairs so hopefully next three or four visits we can work on that. She suggested a physical therapy and so did my doctor be. So she’s Joanna has giving me a list of exercises that I can do in the pool and out of the pool. But I like doing them in the pool, I feel like I get more of a workout. Well, I was in exercising for an hour and a half. I got out of the pool went into the spa to relieve my muscles. I could barely make dinner so my son finished dinner. Went to bed after sleeping all night, I did wake up at 2:30 to go to the bathroom and went back to sleep and didn’t wake up till 8:30 in the morning. Rested but my muscle still ate a little so I just continue to move around every two hours so I wouldn’t get stiff and I’ve been favoring the heating pad a little bit like my hips or I can’t stretch . I was back to normal and back at the club !
Read full reviewJun 23, 2024
- Google5/5
I am posting this rating on behalf of my neighbor, Helen Cheney who doesn’t use a computer. The following is her review: I recently had a hip replacement due to a fall and after leaving the hospital I having been having weekly visits from a nurse, OT and physical therapist from Bay Health Inc. They have all been extremely helpful during my recovery. They are kind, caring, and professional and due to their outstanding care, I am regaining my independence. I strongly recommend their service.
Read full reviewAug 17, 2023
- Google5/5
Friendly, caring and efficient home help. Always on time and interested in our well being. I highly recommend Bayhealth. We are very comfortable with each care giver being in our home. My husband and I are in our 70's. We ended up in the hospital within 24 hours of each other. One illness and one accident. Bayhealth eased our transition back into everyday living.
Read full reviewJul 5, 2023
- Google1/5
After reading the reviews I back the claim that this company is extremely unprofessional and the staff is beyond rude. They don't communicate with the insurance companies as the other review said. The young lady that is in charge of the DME rentals has sent our hospital bed request to two companies that don't accept our insurance. It's been TWO MONTHS since we first requested it. They treat us like we don't matter. The complete opposite of how a home health service should work. If you care about your loved ones don't use this company. THEY DO NOT CARE!!! The operator literally told me they can just discharge us because I was frustrated with their lack of professionalism. I've been waiting on a call back for 4 hours now. I know I wont receive it so I decided to warn the masses instead. Just check their Senior care reviews. This company is horrible. My grandpa has been on hospice and home health services prior but unfortunately they were all booked and we were stuck with this mess of a company.
Read full reviewNov 16, 2022
- Google5/5
My dad had surgery and was in need of a nurse to help with wound care when he got home. Bayhealth provided a very patient, caring and compassionate nurse to help with my dad. As soon as my dad got discharged home, the very next day the nurse came and helped with his dressing change. Thanks to Bayhealth he was able to heal and is now fully recovered. Everyone from Bayhealth was very helpful and I was glad to have chosen Bayhealth as my dad’s home health care provider.
Read full reviewSep 23, 2021
- Google4/5
First Posted: 09Sep2021 Worse customer service experience ever. I got this invoice from Bayhealth, and I tried to sort things out between my insurance company and Bayhealth billing dep. The communication has been rough or non existence. One time someone form billing department called me back, and she was extremely rude and kept yelling at me to not to call her. Since then, I had left multiple phone messages at the receptionist and at their billing department to try to resolve the issue. No effort has been made from Bayhealth to resolve this issue. Don't use this company for your home care service. Lack of pleasant communication from that company will give you nightmare. Updated 21Sep2021: I am currently working with Bayhealth billing department and insurance. I am hoping to get collaboration and clear communication from BayHealth as we continue to work together to resolve this issue. I will post an update when everything is finalized. I changed my rating from 2 stars to 3 stars Updated: Feb2022 Bayhealth is able to work with me and my health insurance company to resolve the issue. I changed my rating from 3 stars to 4 stars.
Read full reviewSep 9, 2021
Location
30 Union Avenue, Suite 126, Campbell, CA 95008