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Key information
Centerwell Asian American Home Health is a home health agency in Alameda. Patients rate it 4 out of 5 stars in Medicare's survey.
Care on offer includes home health aide services, medical social services, nursing care, occupational therapy, physical therapy, speech pathology and speech therapy. It is certified by Medicare and Medi-Cal, and by Medicare since 1996. The nearest hospital, Alameda Hospital, which has an emergency room, is 1.9 miles away.
Inspectors have visited 4 times since November 2023, most recently on August 12, 2026. Regulators looked into 2 complaints in that time (2 unsubstantiated).
Rating and inspection report
Official rating
- Medicare patient survey4/5 · Above average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 020000654 · Active
Payment types accepted
Services
Details
Services
- For-profit ownership (corporation)
- State-licensed home health agency (California CDPH)
- Home health aide services
- Medical social services
- Physical, occupational or speech therapy
- Skilled nursing care
Policies
- Accepts Medicare
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.9/5
Reviews
- Google5/5
We’ve been using Asian American Home Health on an as-needed basis for years, and I’ve been consistently impressed with the quality of care and service provided by the entire team. From the case manager to the nurse, physical therapist, and occupational therapist, everyone has been professional and attentive. I am especially grateful for the occupational therapist, Joelle Lin. She is experienced, knowledgeable, and highly professional, and she genuinely cares about her patients’ well-being. She is truly exceptional.
Read full reviewApr 11, 2026
- Google5/5
My name is Susan Johnson and I am the one that had your service. All of the people that I had attending me were great and really helpful. They were always on time and always answered my questions. I would highly recommend your service. Keep up the good work!
Read full reviewAug 15, 2025
- Google5/5
My nurse, Hank has been amazing in helping me above and beyond. He has an amazing caring heart and does EVERYTHING in his power to ensure I am well cared for. My PT, Jennifer is absolutely wonderful and really pays attention to what I need for my healing and never pushes me farther than I can do. She is always positive and her ability to "read" her patients is something that I rarely have experienced during my last 7+ years of spine surgeries! I am very grateful for the care I receive.
Read full reviewFeb 14, 2025
- Google5/5
Our mother fell and fractured her pelvis and everyone at Asian American Home Health(nurse, OP, and PT) was so friendly and wonderful with our mother. She couldn't even move a little on day one to fast recovery to walking with a cane in about 7 weeks. I tell everyone I know about AAHH to use them if ever in need. We are so grateful for their help!
Read full reviewSep 29, 2024
- Google1/5
I want to start by acknowledging the generally positive experience we've had with the staff at Asian American Home Health. Most team members have been incredibly professional, compassionate, and respectful, providing excellent care to my older family member and making her feel comfortable. However, our experience with Physical Therapist Bhavita has been quite troubling. Unlike the rest of the staff, Bhavita struggled with interacting effectively with non-English speaking seniors and those with memory concerns. They inaccurately documented that patients couldn't follow instructions, despite video evidence to the contrary, which resulted in patients being unfairly barred from accessing physical therapy. Bhavita's actions and comments have often been inappropriate and unprofessional, creating distress for patients and families. Our older family member, who was showing signs of strength improvement according to other Home Health members, was denied further physical therapy, which we found unjustified. Bhavita's language and tone often caused unnecessary stress for patients and family members alike. There is a noticeable discrimination against non-English speaking seniors and those with memory concerns, evidenced by Bhavita's refusal to conduct unbiased assessments or arrange for an assessment with a staff member who speaks our language, despite the availability of such staff. We did not want to post this review, but we are doing so out of frustration because our voice has not been heard despite speaking with numerous home health staff. Additionally, multiple clinical team members from her primary care team have spoken to Bhavita or Home Health and advocated for her to access physical therapy, but there has not been a resolution. We are shocked by this discrimination and feel compelled to share our experience to highlight the need for better treatment and understanding. It's unfortunate that one individual's behavior can overshadow the exceptionally positive experiences provided by the rest of the team.
Read full reviewJul 31, 2024
- Google5/5
We are very pleased with the excellent services Asian American Home Health is providing for our mother, Huong Tai Truong. Your staff is very understanding, very patient and extremely helpful and caring. We are very grateful for the services your organization has provided.
Read full reviewJun 21, 2024
- Google5/5
Once I switch nurses not by my choice it's such. A pleasure will with Annie my home health nurses. Annie strongest is quality is she very caring. The number one thing that every patient wants feel I'm not a burden . Annie goes up and beyond reassure myself I'm not, such a beautiful blessings and pleasure to have any representating your agency on my health care team. I believe this type service Annie provides too myself is very important skill especially dealing with someone my Age 57yrs old disabled woman cather placement and many other health problems . Having postive attitude keep pushing your self attitude you nerve know things life journey changes all the times. Please don't miss interpret me she's don't play like she holds a Dr degree. She stays in her lane as RN nurses, but her perfersonalism is quite comforting, We All know Not one Agency I ever met or worked with Claim to be Our Amazing Awesome God. Has ability to cure all illnesses and. The only in my spiritual beliefs is able permanently close my eyes and stop my heart from beating..Welcome me to God's home Beautiful ending Heaven ! Keep up your Amazing work quality services will always set you apart from other Health Care Agencies.
Read full reviewOct 21, 2023
- Google5/5
Very patience with my 90 years old mom. She enjoys the OT and PT and is very cooperative with them. She likes their visits. The Heatlth Aide Chong is great with my mom with showers. Having dementia, mom hates showers, but with Chong she loves it.
Read full reviewApr 27, 2022