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Key information
Mary's Help Home Health Services, Inc is a home health agency in Vallejo. Patients rate it 2 out of 5 stars in Medicare's survey.
Care on offer includes home health aide services, medical social services, nursing care, occupational therapy, physical therapy and speech pathology. It is certified by Medicare and Medi-Cal, and by Medicare since 2009. The nearest hospital, Sutter Solano Medical Center, which has an emergency room, is 2.4 miles away.
Inspectors have visited 2 times since November 2023, most recently on August 26, 2026. Regulators looked into 3 complaints in that time (2 unsubstantiated and 1 without a recorded outcome).
Rating and inspection report
Official rating
- Medicare patient survey2/5 · Below average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 550000539 · Active
Payment types accepted
Services
Details
Services
- For-profit ownership (corporation)
- State-licensed home health agency (California CDPH)
- Home health aide services
- Medical social services
- Physical, occupational or speech therapy
- Skilled nursing care
Policies
- Accepts Medicare
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3.1/5
Reviews
- Google1/5
My twin sister just had major brain surgery, and Mary’s Homecare was supposed to be here twice a week. In five weeks, they’ve shown up three pathetic times. Three. Every time I call, I get the same lazy excuse: “We’re still trying to find someone who services Rio Vista.” Then why are you taking clients here? Why are you offering services you clearly cannot provide? This is someone recovering from brain surgery—not a scheduling inconvenience. This agency has been a complete failure from start to finish—unreliable, unprofessional, and absolutely nowhere when my sister needed the care they promised. If you care at all about your family, stay far away from this agency. They are hands down the most useless, irresponsible, and unacceptable homecare service we’ve ever encountered. P.S. I could not make this post without giving them one star, they don't deserve even that!!! DO NOT USE THIS SERVICE!!!
Read full reviewNov 23, 2025
- Google5/5
Mary’s Home Health is great!. Clarita Rivero my nurse is excellent … she draws blood so well at my home which helps a lot. She communicates well my plan of care.She is caring and attentive and I want to keep up home health care..
Read full reviewAug 7, 2025
- Google5/5
Clarita R is a very nice nurse.shetreats me very well and very good in her job.she is kind and when I'm mad she listens and calms me down.I give her an A for excellent.she follows up what she leaves behind.
Read full reviewJul 18, 2025
- Google5/5
Best staff!!! Competent knowledgeable and they show up! Im in healthcare and the staff from OT, PT, nurses, Home health aides are best of any agency in last 5 yrs!
Read full reviewJan 6, 2025
- Google1/5
My father came home from the hospital with a wound down his entire forearm. The bandage was suppose to be changed every 3 days. We had to constantly call the office and ask where the nurse was. No one showed up every 3 days. It would be more like 5 days. Everytime I called the office they said they don't schedule the appointments. Each person was an independent contractor. They said all they could do was text them. After 2 weeks, they discharged him without any notification. He still had a bandage along his arm for 8 DAYS before we found they weren't coming anymore. I will never recommend them. They put patients life at risk.
Read full reviewAug 24, 2024
- Google2/5
I wish I could say our experience with Mary's Help was a good thing, but it really wasn't. The first nurse from them came to change the dressing on a midline catheter and managed to pull it out, requiring us to go to the ER to have it replaced. They came a few days later to draw blood and were incredibly haphazard, rushed, and didn't sanitize properly, on top of being late and non communicative. That blood draw either failed or didn't get sent to the lab, so we contacted Mary's Health and they did reassign a new nurse who came to draw blood two days later. Her technique was much better and more professional, however the results from that blood draw were sent to the wrong lab/PCP office, and now the care we need is being delayed past the weekend due to the mixup. The latter mistake is frustrating and potentially costly, but the behavior of the first nurse is absolutely unacceptable and dangerous. Communication was also difficult in general Please avoid this service if you are able.
Read full reviewMar 15, 2024
- Google1/5
If I could give this home health service zero stars I would. My father is in chemo treatment and requires at least weekly visits to change his bandages along with his stoma equipment. We have had to call every few days to make sure someone is coming and they regularly forget to provide supplies for his stoma. His bandages became infected as no one came one week to assist with changing them and I leave in another state and I have to call to see the status of his weekly appointment. The fact that my father is going through chemo treatment is stressful enough but to have to worry he may suffer from something completely avoidable like changing bandages and an infection is beyond careless. I wish our loved ones were provided more care and were a priority to this company.
Read full reviewMay 1, 2023
- Google1/5
Please avoid this agency, they are disorganize, lax in providing care timely, and the nursing care missed two severe infections in my relative. We changed home care agencies in the middle of my relatives rehabilitation because of her deteriorating status this agency failed to recognize and address. My relative is now thriving with another agency.
Read full reviewJul 20, 2021
Location
3469 Tennessee Street, Suite 101, Vallejo, CA 94591