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Key information
At Home Support Senior Care, LLC is a home care agency in San Bruno. It has been licensed since June 2016.
The nearest hospital, Peninsula Medical Center, which has an emergency room, is 1.7 miles away.
Care & pricing
Care available
- State license
- CA 414700045 · Active
Payment types accepted
Services
Details
Services
- State-licensed home care organization (California CDSS)
- Caregivers are registered home care aides with a state background check
- Caregivers screened for tuberculosis
- Caregivers complete state-required entry and annual training
- Continual Training
- Cooking and Special Diets
- Emergency Procedures
- Fall Prevention
- First Aid and/
or CPR - Hospice Care
- Interview Every Team Member in Person
- Reference Checks
- Sex Offender Checks
- Staff Driving Record Check
- Staff Drug Screening
- Staff Trained in Ethics
- Staff trained in memory care
- Bathing assistance
- Companion Care
- Companionship Services
- Dementia /
memory care - Dressing assistance
- Family Communication Services
- Full Service Agency
- Housekeeping Services
- Immunizations
- Incontinence care
- Meal Preparation
- Medication management and reminders
- Mobility & Wheelchair Assistance
- Non-medical care at home
- Outside hospice allowed
- Personal Care Assistants
- Residency Confirmation
- Stress Management
- Toileting assistance
- Transfer Assistance
- Transitional Care
- Validation Therapy
- Walking assistance
Activities
- Fitness Opportunities
Transportation
- Transportation Services for General Shopping
Policies
- Accepts Check Payments
- Accepts Credit Card Payments
- Accepts private pay
- Allows Patient Transfers
- Carries liability insurance, workers' compensation and an employee dishonesty bond
- Is Bonded and Insured
- Payroll Provided for Caregivers
Talk it through first
The best way to know if an agency is the right fit is to talk with them. Request a call to go over the care you need, how scheduling works, and any questions you have.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 2/5
Reviews
- Caring.com2/5
I am a current client of this provider
We're using At Home Support Senior Care. I've had lots of problems over the past few months with them. The morning shift is a little better. The problem is that they are constantly sending different people. There's a lot of last minute cancellations, even within ten minutes sometimes. "Nobody's coming and we don't have anybody to take care of your mom" and then really leaves us in a situation. Some of the people that they send don't do anything at all except sit around. Some of them fall asleep, some of them play on their phones, and sometimes they complain about the other caregivers not doing enough work and how good they are. It's just been a bunch of drama. The billing has been fine. They seem to send that on time, and it's every couple of weeks as to how they bill. They send a bill to my mom and she writes them a check. They need to hire some more ethical people that have a conscience and don't just decide "Oh, I have an emergency." I understand that people have emergencies, but three times in one week and then sending people who don't listen is not good. They don't train them well. Every time somebody new comes, I have to train them how to get in the house and what to do. It's annoying and that happens a lot. I would not recommend them again. If it were up to me, I would cancel their service, but my mother seems to like at least one of the caregivers who is taking care of her. Until that changes, we will still be using them unfortunately, but on a limited basis, only four hours a day.
Read full reviewMay 10, 2024
Location
1590 El Camino Real Ste K, San Bruno, CA 94066