Neogen Care Hospice Inc

Reviews and listings

What families and listing sites say.

Reviews

• Google2/5

  Warning: do not hire or use this company! The nurses were always great but not always available. Most of the time I have to fight to get a nurse to visit. And they did not supply most of the items I needed for my wound care. I finally changed to a different company. Very disappointed, the stress it cause me to get the care and supplies that my doctor prescribed. DO NOT USE THIS COMPANY!

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  Jul 22, 2026

• Google5/5

  Grace is such a big help in my recovery. Her comforting words (couple with all the meds i’m taking) are very valuable to me. She always gives me positive vibes.

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  Jul 10, 2026

• Google5/5

  Very lovely people at this company! Nurse Chris and Physical Therapist Chie were wonderful with my mother, and took a lot of worries off my shoulders. Highly recommend!

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  Jun 19, 2026

• Google5/5

  I wanted to share our recent experience with Neogen! Toni, wound care nurse has been detrimental in my father’s diabetics wound care. Thank you Toni for being the most knowledgeable and compassionate nurse! Neogen is lucky to have you and we were lucky to receive care from you.

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  Jun 12, 2026

• Google5/5

  I have had thee absolute privilege of being seen by Kathryn Russell for physical therapy as part of my home health care through Kaiser. Kathryn is a breath of fresh air exuding JOY as she ministered to me helping in my rehab making sure I knew how to move about safely especially when transferring from one apparatus to another. Her presence was comforting and she was so very professional in her knowledge and sharing of that information for me to carry throughout my week until her next visit. Kathryn is an absolute gem~ an asset to her patients and this company!!!!! Please hold on to her! Now if we could only "clone" her to bless even more rehab patients!

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  Jun 10, 2026

• Google1/5

  I had the worst experience going through this service. They’re a preferred vendor of Kaiser and my mom was assigned PT, OT, and a home health nurse through them. My mom was discharged from a skilled nursing facility and she was added to their system nearly a week later, but then it took over a month until she FINALLY received her services. The customer service was so god awful, I spoke with Dan and Mark every week typically twice a week to follow up on services, only to be disappointed and never receive a call back or have the order put in for my mom to receive her services. This set her behind severely when she desperately needed the services. I never write reviews and can be completely understanding when there are staff shortages, etc. but the combination of the lack of communication and major delay in services costed my moms health.

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  Jun 9, 2026

• Google5/5

  My dad got discharged from Kaiser hospital after having surgery. Grace was the nurse that Neogen sent for his post-op care. I have had nothing but a positive experience with Grace. She is very detail oriented, observant, and genuinely cares for her patients. Grace took her time to check on my dad and was not rushing through it just to complete the appointment. I could tell that she loves her job and enjoys being a nurse. I truly appreciated the care that she provided for my dad.

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  Apr 27, 2026

• Google5/5

  My 5 star review is for the nurse Vanessa in Riverside county. Vanessa has been kind, reliable, and professional in caring for my mom’s wound. She is quick to respond and has been warm and sensitive. I’m very happy to have Vanessa as my Mom’s home health nurse. Additionally, before Vanessa was assigned, we did have some issues with NeoGen’s scheduling, but Heather was wonderful in assisting with that as well.

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  Apr 17, 2026