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3215 Skyway Ct, Fremont, CA 94539
Medicare family caregiver survey3/5 · Average
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Suncrest Hospice is a hospice in Fremont. Families rate it 3 out of 5 stars in Medicare's survey. It is certified by Medicare and Medi-Cal, and by Medicare since 2013. The nearest hospital, Bhc Fremont Hospital INC is 3.2 miles away. Inspectors have visited 2 times since November 2023, most recently on November 19, 2025. Regulators looked into 4 complaints in that time (1 substantiated and 3 without a recorded outcome).
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What families and listing sites say.
I would like to share an experience I had with Suncrest Hospice. What I observed that Nurse Trisha was the only one who provided adequate time with the client. Other nurses visited the client for only 5-10 minutes. The Home Health Aide (HHA) Stacy was also attentive and did not expect assistance from the client’s private caregiver. However, the HHA Frankie was not fulfilling his duties. The most concerning incident involved the HHA Maria Orosco Gomez, who exhibited poor behavior towards the client. She arrived at the client’s house while talking on her AirPods and speaking in her own language. She did not even greeted the client and proceeded to remove the client’s blanket and clothing without any necessary supplies. Despite the client’s screaming of “COLD is COLD “ the HHA ignored the client and continued talking on the phone. The HHA failed to treat the client with dignity and respect. Furthermore, the HHA’s time report was inaccurate. She reported spending one hour with the client, but in reality, she spent less than 30 minutes on bed baths and less than 15 minutes on sponge baths. The photographs serve as evidence that Maria neglected to clean up the mess in the client’s house. Her actions demonstrate a lack of professionalism in leaving behind such a situation. She lacks the necessary skills to effectively work with elderly clients, particularly those with dementia.
Oct 31, 2026
Lorena Garbarino, Kendra Harvey, and Dr. Fahed Kamal were so exceptional to my husband and me.
Sep 13, 2026
Nursing staff and all disciplines are wonderful but this time I have to say—110%—it was their marketer Ivan. What an amazing, communicative, and supportive liaison. I truly couldn’t ask for someone better. Thank you, Ivan, for everything you do.
Feb 28, 2026
Our hospice nurse, Willam Hanna and Belen, our nurses aide were amazing with our mother. They were both supportive every step of the way. William checked In with us daily, and listened to all of our concerns and questions and guided us through the process without hesitation. We had a million questions daily, and sometimes asked them a few times over, and he never showed an ounce of frustration with us. He made this process so much easier, and we felt the support from him and his kindness and compassion every step of the way. Belen was incredible and so patient with my mom. The first day she met my mom, my mother was a little feisty and agitated, but Belen took it like a champ, and just smiled! She was so caring with my mom and attentive to her needs. We can’t thank them enough for their support.
Oct 4, 2025
My experience with Suncrest was incredible. It's not easy working in the hospice field, they're often overlooked in the grand scheme of the ordeal. They provide reassuring status updates, and they're there when needed most. I worked with Marjorie, and she goes above and beyond with everything she does. Providing late night answers, and checking in to see how I was doing as well. Her team mirrors here enthusiasm, and personality. They become the voice of reason in a somber atmosphere. I can't thank you enough for all your help Marjorie, your an amazing person, and rare these days with the compassion you exude in your work. From the bottom of my heart I thank you for being you!!
Jul 11, 2025
We picked Suncrest for our parent's hospice service because Rowena was so knowledgeable and responsive to our needs. She went right to work for us after a long detailed phone call. Whenever we feel unsure about things, she offered her helping hand. Even my parent's roommate at the nursing facility said Suncrest is much better than the service she has. Nurse JC is very responsive and caring. And Bao Yi our caregiver is so gentle when providing hygiene services because she understands the agonizing pain. We are so relieved and feel supported during this difficult time. As with anything there are kinks to be worked out, but we feel Suncrest is super responsive and has a can do attitude when it comes to problem solving. My family is very happy with the choice we made.
Feb 25, 2025
Our nurse, An H has been incredible to us. The best bedside demeaner with my Mother, teaches us all the skills in keeping Mom comfortable and always responsive and available to us. She's become part of our family. Suncrest has supplied us with all the support materials in quick response and good quantity. We've had several urgent nursing calls and their support has been spot on. Even through a difficult family time Suncrest has been a valuable asset to support our family. My sincere and high recommendations to them.
Jul 5, 2024
Suncrest stepped in when my mom was declining in her last season of life and they built a great partnership with my mom's memory care facility. They worked incredibly fast to get my mom set up with everything she needed to manage her care and comfort. Their team was wonderfully supportive with me and compassionate with my mom. They did an incredible job communicating with me regularly to keep me up to date on my mom's needs. I am extremely grateful for everything Suncrest did to offer the best care for my mom and for how easy they made the whole process for my family.
Aug 11, 2023
Tenzin is the personal care attendant for my 93-year-old mother. She is very efficient and caring. She is a saint and also helps calm my mom with her sweet disposition. Blessings to this organization!
Thankful B.
Mar 29, 2021
I am a past client of this provider
Suncrest Hospice San Jose was great. They provided tons of equipment, like a hospital bed, a side commode, a thing over the toilet that raises it up, a cart over the bed, oxygen, a wheelchair, and a lift. They brought all that within 24 hours. The girl that I worked with, she was awesome. They were very responsive. The doctor they sent out was fantastic. The nurses were good, and they were extremely attentive and extremely thorough. We were really impressed with them.
Jan 13, 2018