Vitas Healthcare Corporation of California

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  Nurse Michelle C. is absolutely amazing! She’s responsive, caring, and always brings such cheerful energy whenever she’s around. Our organization, Home Helpers, and hers share a mutual client in a senior community here in Concord, and it’s been a pleasure working with her. Michelle works seamlessly with both our caregiving team and the facility staff. She’s truly exceptional at what she does, and it’s clear she cares deeply about the people she supports. We feel fortunate to share a client and collaborate with her. Looking forward to continuing to work together!

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  Dec 4, 2024

• Google1/5

  I recently had a concerning experience with one of the Nurse Safi, who seemed consistently rude and short-tempered. For instance. She even behaved very rudely with my parents. She responded dismissively and appeared irritated. This attitude added unnecessary stress during an already emotional time.

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  Oct 17, 2024

• Google5/5

  Used Vitas for both my Mom and Dad. We had a great experience from the whole team. Thank you!

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  Jul 29, 2023

• Caring.com5/5

  I am a past client of this provider

  Vitas is the best healthcare I have ever had the privilege of using for our Father. They were kind and very knowledgeable and made sure we had everything we needed for our Father. Every nurse we had taking care of him was great. They listened and made sure that we were satisfied with his care. I would highly recommend them to anyone that needs Hospus for a family member. Our Father passed away peacefully. Thank you, Vitas!

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  Nov 12, 2022

• Caring.com1/5

  I am a past client of this provider

  Working with this hospice care was the worst nightmare ever! From day 1 they lied about meds being called in, tried to sell way too many products, and today a week after my Mom passed away, they called to send their condolences for my Father! Very unprofessional and I will never refer them

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  Jan 5, 2022

• Google1/5

  These people are so unorganized, it's scary. No one communicates with one another. They never have an answer for any question. It's always " I don't know, I'm not sure." Not sure if they hired these people from Craigslist, or indeed, either way, I would not recommend them AT ALL!!! NOT EVEN TO TAKE CARE OF A DOG...OMG

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  Dec 4, 2020

• Google1/5

  I feel they need to have all the details and plan in place when explain the care and the support. My mom sign up Thursday. We asked for 5 days a week and covering the weekend. Found out Friday no that can't happen only gave 3 days during the week. (not truthful and my mom is better using her own insurance to help and pay out of pocket. (no IV but says on the form 2nd option IV.) (said here a list you call them) .... social worker.... what a help.... I have used hospice in other states (this not a good program in the Vitas hospice)

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  Oct 10, 2020

• Google3/5

  Initial contact inexcusable. As a former hospice nurse I flew out to assist sister with care of her husband for last several weeks of his life. Request for nursing visit to review medications and plan of care as confusion regarding meds by family and symptoms not managed—Was refused visit by primary nurse on Friday following my arrival 24 hrs prior saying that her day to visit was on Tuesday and she was not going to make visit despite my request...I called again on Monday following start of morphine by me from emergency kit in home and was told once again that she was not coming until Tuesday —At which point I absolutely demanded a nursing visit to assess patient and review meds—visit subsequently made by evening nurse. At no point did nurse offer visit by on call or another nurse which is totally inexcusable. Nurse was subsequently replaced as primary nurse following my complaints to medical staff. Over following weeks when calls made to on all staff I must say they were appropriate and gave directions on care and medications and each time asking if visit needed to assess patient response and needs—-which is appropriate response by medical team.

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  Jan 5, 2020

• Google5/5

  We just worked with Vitas for my mom’s illness and passing. Best experience we could have had. Very professional and understanding. Eileen our nurse was outstanding! Highly recommend this company for your needs.

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  Sep 7, 2018

• Google2/5

  I chose Vita’s cause they were highly recommended and I have called them two different times in the late afternoon evening and they do not come for hours. I feel very unsupported and disappointed. Like we are alone in this experience. I truely thought we would have more guidance and support. Frustrated

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  Aug 6, 2018

• Caring.com5/5

  I am a past client of this provider

  VITAS Healthcare was very good. They seemed to be thorough and very caring. We had 24-hour care. If someone was running a little late, the person would stay until the other person came, but they were always within 10 minutes or so. We didn’t have a problem at all.

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  Jun 1, 2015

• Caring.com1/5

  I will not recomment Vitas hospice! Everything they told me when I signed up for my mother has been a complete mess. Nothing has been delivered as promised and Mom's pain has NOT been relieved. She is on morphine and methadone with no pain relief. I have asked and PLEADED for them to try another opiate, but all I get is that 'their protocol' is morphine and methadone! They have increased Mom's morphine - no pain relief. They doubled the dose of methadone to the point that Mom almost went into a drug indused state that I was afraid she would never come out of. When she finally woke up, she said she was in PAIN! Supposedly hospice is comfort care - to date (since 12-2-14 to today 12-4-14) she has had no real relief from her pain.

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  Dec 4, 2014