Santana Hills Healthcare Center

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  Staff is amazing. Any issues we have had with my father's health have been immediately identified and communicated. The staff is always present in the rooms to monitor their health and needs. We had to use other facilities closer to home before and he left sicker than he came in and had terrible hygiene.

  Read full review

  Feb 22, 2026

• Google5/5

  My Name is Tony Dang and I am a patient here and I would like to give my appreciation on this particular CNA named Edna Agarpao for her excellent work. She is always on time and never calls in sick and when she is working, she is never on her phone, but focusing on doing her job as good as she can. I wish there were more CNAs like her.

  Read full review

  Dec 6, 2025

• Google5/5

  This place is much better than I expected. The staff, including nurses, CNAs, respiratory and wound care teams, RNAs, and others, are all helpful, caring, and hardworking. They truly support both patients and their families and create a warm, reassuring environment. I would also like to highlight one especially outstanding CNA, Lourdes Zuniga. From the moment she began for my son, it was clear that she brings exceptional dedication and heart to her work. Lourdes always comes to work with a positive attitude and a warm spirit. Every weekday morning, my son needs assistance getting ready in his wheelchair. Lourdes always ensures he is ready on time and positioned perfectly, just the way I want before he goes to the dining room. She handles all of his morning care, such as giving him thorough showers, washing his hair with medicated shampoo, shaving him, and keeping him clean and comfortable throughout her shift. She is attentive, and always makes sure he is well cared for. Our family is deeply grateful for her outstanding work.

  Read full review

  Nov 17, 2025

• Google4/5

  Our son was a patient at A Grace Sub Acute for about six months before being discharged to our home care. The actual facility is quite crowded and in need of some refurbishing. However, maintenance was very quick to remedy anything that needed attention. What was really important to us was the care he received from the staff and they were attentive, friendly, and eager to help us any way they could. The CNA’s, LVN’s, and RN’s were very hard working, and very helpful explaining things to us. They always told our son what they were doing before they did anything. We felt he got good care. When it came time for discharge, Ray and Melissa worked very hard dealing with vendors and the huge hassle of insurance! We feel that our son received good care and made some friends among the staff.

  Read full review

  Aug 28, 2025

• Google5/5

  My dad was in Agrace for five months following his stroke. Initially, we were very hesitant to move him into this facility due to some concerning reviews. However, because of insurance limitations and his complex medical needs, we had no choice but to transfer him to Agrace. From the moment we walked in, we were met with warmth and compassion. The entire staff was professional, kind, and genuinely caring, which immediately gave us peace of mind about leaving our father in their care. Over time, they became like family—not just to him, but to all of us. The nurses, respiratory team, wound care specialists, and physical and speech therapists were all exceptional. They were attentive, responsive, and always went above and beyond to meet both our questions and my father's needs. If there is one area for improvement, it would be increasing access to physicians and specialty doctors for patients. Other than that, Agrace is truly a wonderful rehab facility, and we are grateful for the love and care they provided during such a critical time

  Read full review

  Aug 3, 2025

• Google5/5

  I have been a resident here since Oct. 2024 and have been thoroughly satisfied with the care that I received at A Grace. All the staff are very helpful and compassionate. I really enjoyed the activities and special events that are offered. The Rehab team have been very helpful with my road to recovery and gaining my independence back.

  Read full review

  May 22, 2025

• Google5/5

  My son has been at A Grace for a little over 2 years. He is there because of severe traumatic brain injury. After 3 months of hospital care, he arrived at A Grace still mostly unconscious, on a ventilator and feeding tube, with a very limited range of motion and with bedsores. The bedsores were treated and gone in a week. With good care, he was off the ventilator in a couple months and they were able to remove the tracheostomy tube not long after that. He started regaining consciousness soon after he arrived. It was a hard process on everyone as he was terrified, defensive, and yelling. Since then, effective medications have helped him be calm. He was able to get off the feeding tube recently, and now enjoys a meal and activities in main room daily. This is not to say there have not been any problems, but the results have been good overall with a difficult patient. What is more, they have a wonderful new administrator who is attentive to everything and is raising the whole level of care.

  Read full review

  May 2, 2025

• Google5/5

  My brother has been staying at A Grace going into 4 months now. The facility is better than what I expected. I read all other reviews and was a bit worried, but I was pleasantly surprised. The place is clean and they are continuously working to keep it up. The staff are very nice and attentive. A lot of the nurses and staff are going above and beyond to help my brother when needed. When my brother kept getting out of bed, I quickly got notified and they changed his routine to keep him safe, and added therapy to help him get stronger. Whenever there are something I needed, I could always address with the charge Nurse or Administrative and the issue will be addressed and resolved. Thank you so much for all that you do for my brother. He is slowly getting stronger and is on his way to recovery and go home soon.

  Read full review

  Apr 16, 2025