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Key information
Blue Oak Post-Acute is a 181-bed nursing home in Santa Rosa, part of Spyglass Healthcare. Medicare rates it 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 3 for quality of care.
Care on offer includes special treatment program. It is certified by Medicare and Medi-Cal, and has been since 1974. The nearest hospital, Providence Santa Rosa Memorial Hospital, which has an emergency room, is 0.5 miles away.
Inspectors have visited 85 times since November 2023, most recently on October 21, 2026. Federal inspectors cited 77 deficiencies in that time (2 actual harm and 75 potential for harm). State health inspectors (CDPH) cited 1 citation in that time (1 administrative penalty). Regulators looked into 105 complaints in that time (29 substantiated, 2 partially substantiated, 26 unsubstantiated and 48 without a recorded outcome). Medicare imposed 2 penalties totalling $36,892 in that time (2 civil money penalties). The state health department (CDPH) imposed 1 penalty totalling $25,000 in that time (1 fine). Medicare flags this home with an abuse icon.
From April to June 2026, each resident received 3.34 hours of nursing care a day on average, 0.46 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections1/5 · Much below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures3/5 · Average
- Medicare quality measures (short stay)2/5 · Below average
- Medicare staffing3/5 · Average
- State inspections7 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 181 beds
- State license
- CA 010000011 · Active
Pricing
- Average daily charge (Medicare cost report): $519 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Family council
- Licensed nurse on site 24/
7 - Medication administration by staff
- Mental health conditions accepted
- Resident council
- Special treatment program
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3/5
- 4.8/5
Reviews
- Google5/5
Everything was in good proper order security at front desk was proper. Staff looked like it was well supported. Patient looked clean and happy thank you.
Read full reviewSep 4, 2026
- Google5/5
This facility is excellent. The staff are attentive and approach each patient with kindness and understanding. The patients are well taken care of. I have absolutely no complaints. Would trust any of my love ones in the staff’s hands.
Read full reviewJul 31, 2026
- Google5/5
Went to visit my uncle today, I have to say this is one of the best facilities. Staff was so nice and I can tell my uncle is really happy and taken care of. Definitely recommend
Read full reviewJul 31, 2026
- Google5/5
My grandpa has been staying at this facility, and our family has been very grateful for the care he’s received. The nurses and caregivers have treated him with kindness, respect, and patience. They take the time to make sure he’s comfortable and well cared for, and they’ve always been willing to answer our questions. It’s never easy trusting others with someone you love, but this team has made us feel confident that he’s in good hands. Thank you to everyone for the compassion and dedication you show every day. We truly appreciate everything you do.
Read full reviewJul 31, 2026
- Google5/5
Walking into the facility, I immediately felt comfortable. I was warmly welcomed by the front desk staff and given clear directions on what I needed to do to visit my uncle. Everyone was friendly, professional, and made the entire process easy. This is a wonderful facility with an amazing staff who truly care about their visitors and residents. I highly recommend it!
Read full reviewJul 30, 2026
- Google5/5
The staff are very kind, nice, and always respectful. They offer amazing care and genuinely love the residents. I was hesitant at first but don’t regret a thing and have grown to love everyone there.
Read full reviewJul 29, 2026
- Google4/5
My mother has been placed there to get better. Unfortunately, she is stubborn and has not improved. Today, I was with her at the physical therapy session and saw how dedicated the PT team is to help their patients. It was good to see the compassion of the team towards their patients.
Read full reviewJul 2, 2026
- Google5/5
I went to see my dad for the first time at this facility today. The person at the front desk was welcoming, nice and very helpful. My dad’s room was well lit, clean and multiple staff came to check in while I was there visiting him. So nice to know he’s being well taken care of! ♥️
Read full reviewJun 14, 2026
- Caring.com2/5
There were direct care non English speaking employees speaking Spanish to each other while attending to residents. The kitchen also employs people WHO DO NOT speak any English. In an emergency evacuation setting the residentscwould be put at-risk due to non-English speaking employees. Licensing should get involved soon and very soon.
Read full reviewVisitor
Apr 22, 2022
- Caring.com5/5
I felt very safe as a patient at Creekside.
Read full reviewResident
Oct 4, 2018
- Caring.com5/5
I like that Creekside always has an actual registered nurse on staff. My dear friend was receiving antibiotics through an IV and the nurses displayed professionalism, knowledge, and cleanliness.
Read full reviewFamily member
Oct 4, 2018
- Caring.com2/5
I've looked at Creekside. What I didn't like about it was that they hired people that didn't speak English, and they didn't feed you well. They just didn't suit my requirements. The rooms were OK.
Read full reviewVisitor
Dec 28, 2014
- Caring.com3/5
I like Creekside because they seem to take the best care of my mom as they can. They have activities there, and although she is in a different circumstances, she is fine. They tried their best to keep her involved in the activities. The other residents seemed to really enjoy the activities, and I was also taking her twice a week to another facility for activities, but they could not deal with her any longer.
Read full reviewFamily member
Oct 16, 2014
- Caring.com1/5
My sister was a patient in the "behavioral rehabilitation" portion of this facility, and a year later our brother was a patient in the skilled nursing portion. We were very disappointed with the care they received in both parts of this facility. We witnessed individual patients being subjected to unspeakable abuse, particularly in the behavioral facility. Although many of the nurses were well-intentioned, the policies of the administration/owners of this center are totally focused on profit, and totally unfocused on what is best for patients. We were afraid to complain about what we experienced, because we were told that the administrator would make things even worse for us if we did. There were numerous medication errors, a lack of reasonable cleanliness, poor supervision and oversight of non-licensed workers, and rudeness/disrespect to concerned family members. I would strongly recommend that any potential patients for this facility should research other alternatives. There are obviously some better choices.
Read full reviewFamily member
Nov 21, 2011
Location
850 Sonoma Ave, Santa Rosa, CA 95404