Creekside Healthcare Center

Reviews and listings

What families and listing sites say.

Reviews

• Google1/5

  he treatment my husband received at Creekside Health Center was cruel, degrading, and inhumane. He is bedridden with a hip broken in three places, unable to walk or get out of bed on his own. He is completely dependent on staff for basic care. Instead of providing assistance with dignity, staff laughed at him after he had an accident he physically could not prevent. Mocking a disabled, bedridden patient is beyond unprofessional—it is abusive. No patient should ever be humiliated for a medical condition they cannot control. The facility itself is filthy, poorly maintained, and has a strong, unpleasant odor, which raises serious concerns about sanitation and infection control. The nurses we encountered were rude, dismissive, and openly disrespectful, treating patients as if they are an inconvenience rather than human beings deserving of care. This place shows a complete lack of compassion, accountability, and basic standards of care. Families trust facilities like this with their loved ones at their most vulnerable—and Creekside Health Center failed that responsibility entirely. I strongly warn others: do not place your loved ones here. What we witnessed should be investigated.

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  Jan 20, 2026

• Google1/5

  This facility provides extremely poor and degrading care. My husband was here yesterday and was treated with a complete lack of dignity and compassion. He has a broken hip in three places, is bedridden, and cannot walk or get out of bed. Because of his condition, he had an accident and needed assistance. Instead of helping him respectfully, staff laughed at him, which was humiliating and cruel. No patient—especially one who is disabled and vulnerable—should ever be treated that way. The facility itself is dirty, smells bad, and feels neglected. The nurses we encountered were rude, disrespectful, and dismissive, as if patients are a burden rather than people in need of care. This experience was heartbreaking and unacceptable. Patients deserve basic respect, cleanliness, and humane treatment. I would not recommend Creekside Health Center to anyone with a loved one who needs attentive or compassionate care.

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  Jan 20, 2026

• Google1/5

  My lady was there for breaking her ankle. They started off professionally then it was just lack off duty’s.People yelling at night ,patients walking into other patients room while they sleep. Dropped her roommate and they refused to say they dropped her.My lady clearly seen her feet knees and hands on floor .We left in middle of night.but it’s still better then the one by Nation burger !and that is only half of it 🤦🏻

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  Oct 4, 2025

• Google1/5

  Please beware place is very inpatient care residents scream all the time and they make u miss dr appts and procedures that need to be done it's horrible there

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  Nov 16, 2024

• Google1/5

  Understaffed. Patients ignored. Bare minimum services.

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  Apr 6, 2024

• Google1/5

  PLEASE BEWARE OF THIS PLACE!!!!!!!! Out of that whole facility there was only 2 women that were actually empathetic and caring with patients. This facility stole money and over charged for things they had no right to charge for, because they knew nobody could go in during the beginning of the pandemic. I called almost daily to speak with my grandmother since visiting was not allowed, but rarely was able to get anyone to take a phone to her. When I could speak with her they would put it on "speaker phone" so there was no privacy even when trying to help her with personal things. When I was able to visit she would occasionally have marks and bruises in areas that did not make sense but nobody would look into it and I was unable to get her out before covid. She ended up having a stroke in the facility and they not only did not get immediate medical attention they let her sit with nothing but an i.v for almost 5 days before seeking professional medical help or informing us. We had called during that time and told she was resting. By the time she was seen by a physician it was to late and the damage was done. She sadly passed away just 2 weeks later, and was only at creekside ( in a nonresponsive state) for the first 4 days of the month yet they still charged her for the entire month. This place had no remorse for their part in her death, and had no problem taking their full payment as well. If you are even considering this place please look up the many cases over the past few years involving everything from abuse to sexual assault. This facility needs to be shut down again and for good! If you have family there please find them any other place, I wish I had known of the horrors of this facility before our family and grandmother suffered at the hands of these careless individuals. This is by far the most inhumane facility I have ever come across, please please research it as the info from the previous cases I mentioned are all easily found and available now.

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  Apr 9, 2022

• Caring.com4/5

  Creekside Healthcare Center is a great facility. My mom loves it there. They got a good staff to resident ratio. They offer activities, and their food is great. They have a shared room and a private room. The facility is clean and the room is adequate, but it is just a little outdated. The staff is very friendly, and they take great care of my mom. She loves them all. My mom does not eat food that she doesn't like, and she likes all their food. They offer a good selection, and they have hot meals for lunch and breakfast. They have movie nights. They do bingo. They just go out and do things. They also take the residents to doctors' appointments, and they have dental and eye vision check ups that come in.

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  Family member

  Jun 21, 2021

• Google2/5

  I have been in 7 different skilled nursing facilities in the last year That Creekside is one of the worst at 1st I thought it was going to be fine because everybody was friendly I think they were trying to make a sale the food is horrible C in a step 1 do their jobs is just awful place to be trying to find somewhere else way gonna be treated with respect

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  Oct 26, 2020

• Google1/5

  was on hold multiple times. I just called to ask for the fax number and couldn't get that in just one min? i had to google this place since i only had the name of the health care. bad service over the phone.

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  Dec 12, 2018

• Caring.com4/5

  Creekside Healthcare Center was very clean, and they were very nice. The people seemed nice, and first impressions were nice. The rooms are clean, appropriate, and nice. They were double beds. It didn't have a smell, they were inviting, and they were not afraid to show me around -- which was a good sign. I actually stopped and asked a couple people who were sitting in a room "Are you happy here?" They were like "Yeah!" so I would give them a thumbs up for now.

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  Visitor

  Sep 30, 2016

• Caring.com1/5

  This Facility looks simple and clean and quite ok at the first glance. But it is one of the most chaotic places I have dealt with. They are very neglectful, the nurses are lazy and have a bad attitude, very polite to you at first when they want to enroll your parent. They skip distributing the med, they are completely insensitive to the needs of the elderly, the food is very poor, often two slices of cheap white toast with cheap lunch meet and sugary cheap juices, they are very chaotic and often don't communicate. The actual administrators, are not even located at the facility but make all the excuses. I can't warn you enough! If the wellbeing of your loved ones matter to you, don't leave them there, go look somewhere else.

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  Family member

  Dec 15, 2014

• Caring.com4/5

  Creekside Healthcare Center is a skilled nursing facility. They work with the patients, doing physical therapy and having different activities during the week. They care for them there, so they have free meds and 24-hour care. I like the way they try and interact with the patients a lot of times. It's a friendly atmosphere. They can work on some things like some of the dietary needs of the patients, maybe watch their salt intake sometimes and watch stuff that might run their sugar up or blood pressure. Just needs to be better communication between them and whoever is in the dietary section because sometimes they don't take care to serve the healthiest food. The sanitation is pretty good. I've never been there when it wasn't clean. The staff is good, too. Sometimes, maybe just a little short-handed. For the most part, they tend to do a good job.

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  Family member

  Aug 20, 2014

• Caring.com3/5

  I am a past client of this provider

  My father in-law had a stroke and then they sent him to Creekside which is a Kaiser approved center. I think nurses were caring but they didn't do as much as they could. They would have let him get up and not let him lay on the bed all the time. When we raised this problem to them they would ahead and let him up once in awhile but then if we stop saying it then they would just let him lay down. Also, one major concern was somebody hit him on top of his head and they claimed that he hit himself using his hard fingernails. I think the way that it was hit it was not that and both of his cheeks were sore. I was the one who felt the lump on his head. I looked at it and there was a spot of a lump and that is soft in the middle and a fingernail wouldn't do that. After that incident he was hospitalized and by the time that were in the hospital the lump on his head and the sore on his face seemed ok. He is still in the hospital now due to pneumonia. He was in a semi-private room back in the nursing home and we got a letter from the nursing home's attorney that they are kicking him out of the nursing home because of some Medicare issues. If we hold his room, they will charge us a big amount of money and I see no point in holding his room. If he's not there then he's not there. They could give him another room as they don't have much people occupying there. They really need to improve a lot with their facility and take care of their patients better. One positive thing I can say is that they have a young man there who took care of him wonderfully. He would talk to my father in law and make conversations with him every time he sees him and I really appreciated that but there are more people there who are not doing their job at all

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  Jun 30, 2012