Cupertino Healthcare & Wellness Center

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  STATAION ONE IS VERY FRIENDLY! The CNA STAFF IS AWESOME STAION 1 FABIOLA & Rajwinder kaur and the Nursing Staff NEDA ,SARA, CHLOE are all very professional and helpful with my medical needs the facility is very nice and clean.

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  Nov 5, 2026

• Google5/5

  I’ve been too many skilled nursing facilities. I was very pleased with the Care my father received at Cupertino Health And wellness.Everyone’s very compassionate, helpful and caring. A special thank you to Marketer Karina, and social services for helping me find a board and Care facility following discharge.

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  Oct 6, 2026

• Google5/5

  My name is Madelyn Jacobs i became a resident on September 16th 2026.at cupertion. When i had been talking to David an Erick over the phone the both of them was very nice. But once i got to the rehap everyone was very friendly like they had knew me for years. Erick was very polite and always checked in on me to make sure I was comfortable. David is very great person he really cares about his patients at the hospital/rehap. David is a wonderful person who focus on his patients an make sure they're all good. He makes sure you have what you need. Threr is not one day i went without. David making sure i was taken care of. Every day he came to work he was all ways dressed very neat an smell sooooo good. The best thing about cupertino was the fact that they let me bring my baby Remy who is a small maltese. Many other places did not allow for her to be with me. Here they helped with her care, feeding and walking her whenever she needed or I was in rehab. I am very happy with my stay here. Thank you

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  Sep 23, 2026

• Google2/5

  Most staff care their for patients, meds sometimes unavailable, not all personal items are included from paper forms to computer, mail sometimes arrives open, meals not always correct veggies over cooked, some business office staff, communication improvement, therapy/gym needs equipment rearranged for wheelchair access

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  Aug 29, 2026

• Google5/5

  To whom it may concern. I would like to let you know about my experience at Cupertino Healthcare, this is a place where you can come when you need good help, the staff is not here to just collect a paycheck. There a few very special employees at Cupertino Healthcare that have made my time here very enjoyable. First is Stephanie, you can tell she really wants to help. She is kind and always sees to it that things are in order, she deserves some kind of award. Chloe is another nurse who deserves to be recognized, she is unconditionally the sweetest nurse who always has a smile on her. Lastly is a very special employee who since I have arrived has gone out of his way to help me with many problems that have come up for me, his name is David. He has come to my rescue many different times without hesitation. There was an instance where I needed to get to the bank desperately to help my son who was stranded out of state to get some money. David drove me personally to the bank last minute right before they closed and without his help my son would have had no where to stay or anything to eat and would have had to sleep on the street. I was very tearful and frantic of the thought but David helped me ease my mind that day. There have also been many times where I go to David for help with other things such as package returns and even though he is busy he always stops and makes time to help me. All of these employees really deserve to be acknowledged for all of their good work and kindness. Sincerely, Florett James

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  Aug 21, 2026

• Google5/5

  I had a wonderful experience at Cupertino Health Care Facility. The staff was kind, professional, and genuinely caring throughout my stay. Rehab teams are fantastic they took the time to answer my questions, made sure I was comfortable, and treated me with respect. (Diana, Hanna, Nancy). The facility was clean, well-maintained, and created a welcoming environment. I truly appreciate the dedication and compassion of everyone who helped care for me. I highly recommend Cupertino Health Care Facility to anyone looking for quality care. Lastly, I appreciate Karina & Rehab Director for taking their time to check in with me before going home.

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  Jul 10, 2026

• Google1/5

  Not sure what planet these reviewers stay on but, it ain't this one. My mother's signature has been signed on various documents without permission. (Thanks Oliver) She recently contracted Sepsis from multiple UTI infections caused from her not being helped in a timely manner. Not too mention her blood pressure sky rocketing because she was receiving no meds for this particular issue. Her rehab payments were suspended by insurance because the clinic stopped rehabbing her legs three years ago for no reason. El Camino Hospital informed me the med list they received had 3 medications listed. None that would actually treat a UTI or High blood pressure. And nothing that would help with her diabetes. This place is unprepared during the PM shift and my mother has been to the hospital multiple times in the past few months. Why did I receive a call at 10pm about a bed sore? This place dropped the ball a long time ago and my mother almost died because of it. She can't talk now, maybe because she was sitting in a room with no contact or working television. Staff unwilling to take her out her bed so she was forced to stare at a wall all day. Social worker calling and asking about DNR paperwork she said wasn't available. Only to mysteriously be found when she is admitted to the hospital a few weeks later. And low and behold, it was not my mother's signature. 22590 Voss Avenue Cupertino CA is where you send your loved ones to turn into vegetables. Go visit the patio area and take a look yourself. Yes my mom came in talking just fine and asking me to bring her denny's all the time. She just needed help with leg injuries and now I might not have my mom around for my birthday in June. I messed up allowing her to stay here and I might have to pay for this mistake, for as long as I live.

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  May 26, 2026

• Google5/5

  Today is my first time visiting my brother living in the Cupertino Healthcare center. What impressed me the most was the staff there. From the front desk receptionist to nurses in charge, and other nurses taking care my brother. They all are very courteous, with friendly smiles, and very efficient in assisting us there. Also, the facility is clean and “warm”. Thank you Cupertino Healthcare center and its wonderful staffs. Please keep it up.

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  Nov 17, 2025

• Caring.com1/5

  My mom was only here for several hours. The staff did not pass along the cellphone we left for her. She advocated for herself and called us from a landline. She was freaked out and wanted to go immediately. She said it was super dirty, mildew smelling and the discharge person from Stanford hospital should no longer send anyone here. She said the food was stale cheap and not nutritious

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  Family member

  Aug 10, 2021

• Caring.com1/5

  My mother was brought to the facility only to receive antibiotics for 7 days. After my mom got all the antibiotics she needed, they kept her saying that she wasn't eating enough. Anytime my family or I tried to call the facility to talk to our mother, we could not get through. They said they were under staffed and there was no receptionist there on the weekends. They never returned calls, and only called when there was a problem with our mother. When I tried to get our mother out of there, they refused because they said our mother was to weak. To say the least, they basically starved our mother. In reality, they were keeping our mother so that they could collect the money from our mother's insurance. Our mother was only suppose to be at that place for 6 days. On December 26, 2020 they gave our mother two Covid-19 test, one was the rapid test. On December 29, 2020, someone from the facility called me, and said that the results from the Covid-19 test came back negative. Three month and five days after our mother arrived at the facility, our mother died in that facility! Then they had the nerve to say she died of Covid-19! If you really LOVE your loved ones, do not allow them to be admitted there! They are liars and terrible!

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  Family member

  Mar 10, 2021

• Caring.com4/5

  My sister went to assisted living, but the doctor said she needed more help. She was sent to Cupertino Healthcare, which is more of rehab and physical therapy, and there are a lot of different ages. The environment is different -- a lot in the 40s, even 30s and 20s. My sister is on the young side, so it also boosted my sister's confidence. She had to share a room with another patient, and there's not too much privacy, but it's very clean. The staff is very efficient and very friendly, and her progress is really good there. It's very close to a park, and it's more like a residential. It has a lot of open space, and it's more cheerful than other nursing places. They should improve on the quality of the food though. She has been there close to a month now.

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  Family member

  May 17, 2015

• Caring.com1/5

  On 10/8/13 my mother was to have an upper GI to be preformed at El Camino Hospital in Mt. View at one of the adjacent clinics. I spoke to my mother while in route at 12:36 pm. The Wellness center provided the driver with the incorrect address so there was a small delay with her timely arrival. At 5:32pm I received a phone call from a receptionist from the Wellness center asking me if I knew where my mother was. She proceeded to tell me the cant find her, that the driver went to pick up my mother from El Camino and the first time was told she was not ready they would call for pick up. That no call was received so the driver went back again a little later and the clinic was closed and know one would assist him and my mother was not answering her cell phone. So after the Wellness center was notified and also could not locate my mother they called me to ask her whereabouts. I live more then an hour way and she was in their care. I demanded to speak to a supervisor after being on hold for about 3-4 min i kept on the line but called from another phone and after I identified myself and what I wanted I was put on hold then..hung up on. Still on hold on the original call after about 3 more minutes someone unidentified came to the phone and said the supervisor was busy with an emergancy and could they call me back. I replied that not knowing where my mother was who is very ill, cant walk more then few feet without becoming winded and was put under anesthesia today is located is an emergancy. Since no one knows where she is I a calling the police and hung up. I tried to call my mother and one of my sisters several times before calling the Mt. View police when I got no answer I called the police to make a report. At 5:59 pm i got a voicemail from stating they found my mother I immediately returned her call she said that my mother was in recovery at El Camino Hospital in the main hospital because it was time for the clinic to close and my mother was not able to leave at that time. I advised thank you for the call but i was going to file a complaint and hung up (still no supervisor). Then at 6:08pm my phone rings and the director of nursing calls states to say that they my moms in recovery and the will get her when she is ready. I advised I am already aware but m still filing a complaint, she tries to continue to explain this away but i advise shes wasting her time the fact is you did not know the whereabouts of a patient. I also advised that my mothers should not be mistreated because of this and if so i would be filing charges and hung up. At 8:38 pm a staff member called to tell me that my mother was back at the wellness center. In a time where a patient came up missing and found dead at SF general you misplace a patient this is unacceptable and now they are requesting my mother "talk" to me because they are aware of my complaint. This is a hospital you work with regularly there should be regular procedures set to avoid this type of situation. I want to be contacted by the investigator and receive a copy of the complaint findings.

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  Family member

  Oct 10, 2013

• Caring.com4/5

  My grandmother has been living here for over 8 years now. She is almost 90 years old and I visit often so I do notice the quality of living here. The staff for the most part are very friendly and helpful. They smile when I enter and promptly help me when I'm looking for extra bed sheets, towels, or something else. The facility is also very clean, will clearly labeled signs at every hall and on every door. My grandmother is diabetic and also has high cholesterol, so her meals have special requests and specific instructions. She is to never receive juice with her meals; only hot water. She also needs to have her food blended so it is easier to chew and digest. There are many more specific meal requests we put in for her. Throughout the past decade, they have for the most part followed these guidelines very well, which is amazing. The facilities are good here as well. There is a fitness room with age-appropriate equipment. There is also a common room where daily activities are held, such as bingo or movie night. There's also a piano in this room, which sometimes prompts performers to come and play various songs for everyone. Overall, this place has a friendly and caring atmosphere and an effort is made to fill everyone's day with fun and a positive living experience.

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  Family member

  Mar 10, 2012

• Caring.com2/5

  Although the staff is friendly and the food is plentiful and served often enough, I am concerned about the level of care residents recieve in this facility. My grandfather often would go unwashed for days and more than once I've seen him wearing the same leisure clothes he was dressed in the day before. I myself clipped his toenails after realizing the staff had let them grow for months without doing anything. The rooms are clean, but very dark, and the facility is quiet for a nursing home.

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  Visitor

  Oct 14, 2011

• Caring.com5/5

  This facility is really nice and enjoyable. Grandfather stayed there for roughly 4-5 months. Always said good things about the caretakers. Plenty of activities for the people staying there as well. They were also very proactive when things got bad so we could get him the proper medical care. Overall I have nothing but good things to say!

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  Visitor

  Sep 1, 2011