Diamond Ridge Healthcare Center

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  Excellent staffs from the nurses, CNAs, administrators, Physical therapists, the chefs (good food by the way) & the cleaners. They all there to help the patients. Espcly Jade, Claire, Jennifer & MJ. Keep up the good work. Thank you

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  Oct 10, 2026

• Google5/5

  The facility is clean, snd the staff is helpful. When my wife and I got there to visit my cousin we wnt to his room and he wasn't ther, but a staff member was quickly able to help us find my cousin who was in physical therapy. Everyone there has been nice every time we have visited.

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  Sep 27, 2026

• Google5/5

  When I first knew my mom was going to a skilled nursing facility a nurse from Sutter Delta Hospital recommended Diamond Ridge. As considered son I did a little research on the facility in person. The first person I encountered was Zina Blackwood whom I have to say was very impressive in giving me a preview of what was to be expected. I then returned the day before my mom's arrival and spoke with Jade who gave me a tour of the facility and answered all questions I had. After my mom's arrival I have to say the care and attention that my mom has been receiving as well as keeping me posted on her progress as well as her concerns making sure I was aware of everything she was going through as far as doctor appointments or medication changes nothing was too small. I'd like to acknowledge the people that were instrumental in my mom's progressive rehabilitation are Jade whom I've seen each and every time I'm there which is just about every day makes everyone there feel like a VIP. Cindy is my go to girl every time I'm there and makes herself available when I need to talk to her. Zina is my liaison with who ever is on the floor and makes sure that me or who ever I'm dealing with at that time understands what needs to be done. Also I say enough about Jim and Alexis who have helped her with her therapy. Then there's MJ the social worker and her team that keep me informed through phone calls as well as when she knows I'm there MJ will go out her way to talk with me in person. I must say if attitude reflects leadership then Crystal is doing a wonderful job and should be very proud of these individuals I've mentioned. I appreciate you and thank you for all that you're doing and have done.

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  Aug 28, 2026

• Google5/5

  Diamond Ridge HC, actually surprised me. I saw plenty of nurses, the place was clean, did not smell like other places I been to. Is up-to-date, the people were friendly as well as the staff. The receptionist was courteous. This place looks well managed. Very clean.

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  Jul 31, 2026

• Google1/5

  My family member stayed here and it was the worst experience ever. They tore open her incision and them it got infected (moving her incorrectly because they didn't read her file), there was a few occasions when we showed up she was left in a soiled diaper for a few hours probably why she kept getting infections, they wouldn't give her, her mental health meds, and when the doctor released her to do physical therapy they stalled more than a month after the release was made to even start her therapy. This place might be good for someone who is independent but if their not please find them another place. Hearing other patients crying they have to go to the bathroom because they can't hold it anymore and the nurse just tells them to go in their pants that eventually they'll get to them and not knowing how long they let them sit in it

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  Jul 28, 2026

• Google5/5

  I visit Diamond Ridge patients once or twice a week. I rarely miss a week. There are plenty of administrators and even more staff. Friendly and attentive patient people work there. The food menus are expansive and it always smells like something good is cooking.

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  Jul 22, 2026

• Google5/5

  A great place with a great staff. The food is good. The place is very well keep up. Quail Lodge has many programs to keep the residences involved in their daily lives.

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  May 8, 2026

• Google5/5

  I paid a visit to your facility today and I must say I was very impressed. Your staff was very sweet and kind, and obviously make your residence safety and health their top priority. Everyone was very professional and made me feel like my loved one was in a safe and caring environment. I went home with peace of mind. Thank you.

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  May 4, 2026

• Caring.com5/5

  My mom is a patient. Jade from admissions has been so helpful and very nice. Everyone has been so friendly and attentive to my mom’s needs. I was able to take a tour which made me feel that it is a safe and caring facility

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  Family member

  Jul 18, 2025

• Caring.com3/5

  My brother is in Diamond Ridge Healthcare Center. To me, it's been working out well. He likes it. They give him a lot of physical therapy. So far, it's been pretty good. It's better than I thought it was going to be. It's clean and welcoming. Everybody is very friendly and welcoming. I really couldn't say anything bad about it because they treated my brother well. They make sure I'm informed about what's going on with them if anything happens. He cleans his plate. I haven't had any complaints from him about food. He enjoys his meals. The times that I have been there, there is always something going on, but I haven't interacted in any of it. He has been there when they've had activities, but not participating.

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  Family member

  Feb 8, 2024

• Caring.com4/5

  I went to Diamond Ridge Healthcare Center, but they have not called me back since then. It looked beautiful, but they won't return my phone calls. It looked clean and full of happy people. It looked like it was definitely our choice. We were very pleased during the tour, we saw all of the facilities, and some of the patients there. Everybody seemed happy and was interacting with each other, even though we were wearing masks of course. We were favorably impressed and wanted to pursue getting my father placed there. The staff seemed friendly and happy, and they were informative. It looked perfect, it was exactly what I wanted for my father. The rooms were for two people, that was fine, and all the people we saw looked happy and open, and seemed to be interested in seeing strangers walking around. It's tucked back behind the FireHouse and it's next to the Los Medanos Hospital, and that is about two blocks from where I live. That was perfect for me. The menus looked adequate.

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  Visitor

  Jan 30, 2022

• Caring.com5/5

  Staff members I have dealt with have been very accommodating to all my inquiries and concerns. Especially Social worker Evie and nurses Jerome and Areal. Thank You

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  Dave D. · Family member

  Oct 3, 2020

• Caring.com5/5

  I feel that this is the best center because when my wife first got sick we went to a member of centers and diamond ridge over all was truly the best care possible and if someone has a mother or father I would recommend diamond ridge as a place in my heart I feel that they have an amazing staff however there was one that stood out Carmella has been very instrumental and helping my wife and I feel like family she keeps us very well informed showing knowledge to particular subjects and situations God bless her. my wife enjoy the activities diamond ridge provide. bingo, Jingo and The Price is Right just to name a few and Maryann keeps herself very busy with her wonderful crocheting thank you diamond ridge Yours Truly Eric.

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  Eric M. · Family member

  Sep 15, 2020

• Caring.com5/5

  I'm now in Healthcare Center. It's very good and like a hospital with all kinds of medical treatments. They have physical programs and all kinds of games, too. They have plenty of staff members who are highly skilled and know how to do whatever they have to do. The food is good. Each individual gets what his or her diet requires.

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  Resident

  May 22, 2018

• Caring.com3/5

  My mom came from Diamond Ridge rehab facility in Pittsburg which I was not happy with. I just put in a complaint with licensing on how my mother was treated. When she was brought to the other facility, there was no mention in any medical report that mother had second to third degree bedsores on her behind. That's what really ticked me off. She didn't deserve that. Mother only had pureed food, and they were told at the beginning that she didn't like mashed potatoes, but they would give it to her almost every night. My feeling was there weren't enough persons there to handle the amount of patients that they have in the facility. They were overworked and could not take care of people the way they should have been taken care of. Most of the employees were very good. They tried under tough circumstances to do what they could do. There were some that were questionable. Overall, there were enough of them to handle the patients they have. That atmosphere seemed like Diamond Ridge was more concerned about the money than anything else. Her bedsores started there. When I went to see my mom, she was having trouble breathing, but no one there had noticed it. The nurse came, and they wanted to ship her to the hospital. When she got to the hospital, she was dehydrated. It is because they didn't give her enough fluids. When they rolled her over, they had put coverings on her behind. She had bedsores, and it just got worse. They never made any notation on any reports to the nurses or the doctors. It just got passed on. Originally, she was in a room with one other roommate. Then they moved her into a room for three people. They clean it from time to time. The personnel that were handling the patients were just overwhelmed with the amount of patients.

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  Family member

  Mar 12, 2015

• Caring.com2/5

  My stay at Diamond Ridge was terrible. The food was horrible, some of the beds were old, and it took me about a week before I got a bed that I could control myself. The people were very nice, and the facility looked nice. My mother stayed there for two-and-a-half years, and she really didn't complain.

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  Resident

  Dec 22, 2014

• Caring.com4/5

  I would recommend Diamond Ridge. It was clean, and -- according to my mother -- the staff was very friendly, and the health care was also very good. They did have a bunch of activities.

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  Family member

  Nov 22, 2014

• Caring.com4/5

  Diamond Ridge was a great place, but extremely expensive. My father-in-law was there for probably 35 days. He was basically in rehab, so they had them do some stuff with his feet, pedaling, doing stuff like that. But they're $8,000 a month. He could not afford that. The staff was fine, they were clean, and I like the location. It's a nice place, but it's too expensive.

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  Family member

  Mar 27, 2014

• Caring.com1/5

  STAY AWAY. 3 beds to a room, 1 bathroom for 2 rooms to share - NOT GOOD. Residents wandering hallways at all hours of the night, items missing constantly. You have to bring your own TV, pay for your own cable and phone. My mother was given a tranquilizer by accident. Never again will I allow my mother to go here.

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  Visitor

  Mar 15, 2013