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Key information
Driftwood Healthcare Center - Hayward is an 88-bed nursing home in Hayward, part of Mariner Health Care. Medicare rates it 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1992. The nearest hospital, Eden Medical Center, which has an emergency room, is 2.7 miles away.
Inspectors have visited 56 times since November 2023, most recently on September 24, 2026. Federal inspectors cited 31 deficiencies in that time (1 actual harm, 29 potential for harm and 1 minor or administrative). Regulators looked into 106 complaints in that time (13 substantiated, 5 partially substantiated, 23 unsubstantiated and 65 without a recorded outcome).
From April to June 2026, each resident received 5.04 hours of nursing care a day on average, 1.04 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare staffing4/5 · Above average
- State inspections2 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 88 beds
- State license
- CA 020000026 · Active
Pricing
- Average daily charge (Medicare cost report): $723 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (partnership)
- State-licensed skilled nursing facility (California CDPH)
Services
- Hospice care on site
- Hospice program
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1/5
Reviews
- Caring.com1/5
DO NOT EVER SEND ANYONE YOU CARE ABOUT TO THIS DIVE! Talk about neglect. These people are incompetent, rude, uncaring, and change the hospital doctor's plans in order to keep the patients there longer. We pulled my Mom out of there after 4 days. They lost her clothing, left her sitting on the side of her bed with a diaper around her ankles, took away her walker when she was supposed to have physical therapy specifically to walk more. When her or roommate would ring the bell to go to the restroom, they would yell at them and say they were busy so quit ringing the bell. They would rather have them in diapers than do their job. My Mom arrived being able to communicate and left there with severe signs of a stroke. She could not feed herself or talk coherently. They had not even noticed and said she was "fine" and doing "better". They had no idea. It was a filthy, loud facility and they took her nice bed and gave her a mattress about 2 inches thick. This place should be shut down.
Read full reviewFamily member
Feb 15, 2012
- Caring.com1/5
They look nice on the surface, but their health care is NOT good or very personal. They ignore patients, unless the family is present. Patients who are supposed to get up and walk every day (with assistance) or turned 3 to 4 times a day to avoid bed sores, they will be neglected! This is a truthful statement, I ought to know, they took care of my father-in-law.
Read full reviewFamily member
Oct 29, 2011
Location
19700 Hesperian Boulevard, Hayward, CA 94541