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Key information
Emmanuel Post Acute Care - Hayward is a 99-bed nursing home in Hayward. Medicare rates it 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1980. The nearest hospital, St Rose Hospital is 0.6 miles away.
Inspectors have visited 50 times since November 2023, most recently on August 6, 2026. Federal inspectors cited 54 deficiencies in that time (2 actual harm and 52 potential for harm). Regulators looked into 66 complaints in that time (11 substantiated, 10 partially substantiated, 21 unsubstantiated and 24 without a recorded outcome). Medicare flags this home with an abuse icon.
From April to June 2026, each resident received 3.98 hours of nursing care a day on average, 0.59 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare staffing4/5 · Above average
- State inspections6 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 99 beds
- State license
- CA 020000205 · Active
Pricing
- Average daily charge (Medicare cost report): $355 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Garden
- Hot Tub Spa
- Parking Lot
- For-profit ownership (corporation)
- State-licensed skilled nursing facility (California CDPH)
Services
- Hospice care on site
- Hospice program
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Dining
- Guest Meals
Safety and security
- Automatic sprinklers throughout the building
- Gated Facility
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English spoken
- Hindi spoken
- Spanish Spoken
- Tagalog spoken
Come and see for yourself
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3.7/5
- 3.6/5
Reviews
- Google5/5
We cannot highly recommend Emmanuel Post Acute and Rehabilitation Center enough. Our father spent three months here, and the entire team provided him with the highest level of dignified, loving, and compassionate care during his final days. The facility is clean, safe, and welcoming. From the nurses and nurse assistants to the translation support, housekeeping, and administration, everyone treated our father and our family with endless kindness and respect. Thank you for giving us peace of mind and making a difficult journey so much easier. Room 208A (April to July 2026)
Read full reviewAug 22, 2026
- Google1/5
I don’t like how they treat some of the staff members there
Read full reviewJul 23, 2026
- Google5/5
Clean and bright facility. Staff are nice. We had a good experience with my grandfather’s stay here.
Read full reviewApr 10, 2026
- Google5/5
I’m truly grateful for the care my loved one received at this facility. The staff were kind, patient, and always treated us with respect and understanding. It gave our family peace of mind knowing they were in good hands. Thank you for your compassion and support during such an important time.
Read full reviewApr 7, 2026
- Google1/5
I don’t know how people are giving this place such good reviews. My aunt was there and for a week no one came to clean her or wash her hair. My sister came to do it and the shower had a bunch of equipment in it so it was obvious it was never used. She said there was mold in it and she was worried my aunt would get an infection just by being in it. We also asked that she be moved because her roommate was crying and screaming so loud you could hear it through the facility. They said they couldn’t till the next day and couldn’t sedate the woman because the pharmacy doesn’t give orders until 11:30pm or midnight! That didn’t make any sense. Also, the lady wasn’t moved the next day or even the day after and she was still screaming. It’s a pretty nightmarish place. The one thing my aunt did say was that the staff was really nice to her so she didn’t want us to complain to anyone.
Read full reviewJan 4, 2025
- Google2/5
Deseo que el personal de esta clínica sea tratado con la calidad humana que atendieron a mi hermano.
Read full reviewSep 14, 2022
- Google5/5
The staff took great care of my mom and her last days. The nurse held my mom's hand as she took her last breath. I am so grateful for them.
Read full reviewMar 19, 2022
- Google5/5
New Ownership is AMAZING! Sincere compassion for residents and staff. Can’t wait to see changes being made in action, Bright future ahead!!
Read full reviewFeb 12, 2022
- Caring.com2/5
Slow response, poor air quality, understaffed. Don't bring your loved one here.
Read full reviewFamily member
Feb 12, 2020
- Caring.com5/5
Best Staff Loved the food My room was so clean I was in a few rehabs this was far the best
Read full reviewJennifer G. · Resident
May 15, 2019
- Caring.com5/5
My husband has been in Gateway for around a week. It is pleasant, I like it and he has no complaints with the food. The staff seems good. They have a schedule of activities. They have religious service, physical therapy, Bingo, movies and there seems to be something going on in the community room all the time.
Read full reviewFamily member
Jun 18, 2014
- Caring.com3/5
The look and the feel of Gateway, I want to say, is probably a little bit depressing. It was a very hard time for me and my family because we weren't prepared to do this with my grandmother. This place was understaffed. We did feel, at times, that my grandmother was being neglected in certain areas whether it was by food or changing. I don't know how they did their rounds about each patient but it wasn't the best experience. I know that there were certain nurses that were absolutely wonderful, helped her tremendously and then you had other staff that weren't so helpful and I don't feel that they did their job as well as others did. There are a couple of things that I remember about this place but the smell in there was horrible. You have patients in the hallways crying and I know that each patient has their own scenarios, their own diagnosis, their own issues but when you see this, it puts stress and it really does do a lot to your heart because you feel more uncomfortable that your grandmother has to be in a place like this. I don't have the best things to say about it. They had an activity room and sometimes they'd be doing cooking or watching a movie so they would wheel her into there and there were other patients in there as well. They changed from week to week or day to day so they did that for their patients. I found that a lot of times if you presented to them an issue or situation, it would always be pointing the finger to someone and most of the time, it was the case of they're understaffed, they're doing their best and when you have a high emotion situation like this, that's not good enough. I know it's difficult and I could only imagine being in that field and that position. I can only imagine how much workload they have but when you provide a place like this with an issue, you don't want to hear that it's because they're understaffed. I think the area that they would have to work on is accepting responsibility and ownership on whatever they felt to do or achieve.
Read full reviewFamily member
Feb 26, 2014
Location
26660 Patrick Avenue, Hayward, CA 94544