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Key information
Excell Health Care Center is a 99-bed nursing home in Oakland, part of David Johnson. Medicare rates it 5 out of 5 stars overall, the highest rating, with 5 for health inspections, 4 for staffing and 5 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1970. The nearest hospital, Telecare Heritage Psychiatric Health Facility is 1.3 miles away.
Inspectors have visited 28 times since November 2023, most recently on June 19, 2026. Federal inspectors cited 10 deficiencies in that time (1 actual harm, 8 potential for harm and 1 minor or administrative). Regulators looked into 31 complaints in that time (7 substantiated, 2 partially substantiated, 6 unsubstantiated and 16 without a recorded outcome).
From April to June 2026, each resident received 3.87 hours of nursing care a day on average, 0.49 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections5/5 · Much above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing4/5 · Above average
- State inspections3 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 99 beds
- State license
- CA 020000080 · Active
Pricing
- Average daily charge (Medicare cost report): $390 per dayNursing home
Other fees
- Medicare Part A days 21-100: $5,639 per month
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Dementia /
memory care - Diabetes management (glucose checks)
- Hearing or vision impairment support
- IV therapy
- Licensed nurse on site 24/
7 - Medication administration by staff
- Mental health conditions accepted
- Physical, occupational or speech therapy
- Pressure injury (bed sore) care
- Resident council
- Tracheostomy care
- Transport to medical appointments
- Visiting physician
- Wound care
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3/5
- 4.5/5
Reviews
- Google5/5
Excel is a wonderful place their director Ms Conway and their social worker Renee Sharma she is so amazing they pay attention to detail they have a wonderful staff this is my sister's second time being with them and I really really admire the cleansingness of the place and the attention
Read full reviewJul 15, 2026
- Google5/5
Initially I was reluctant to come to a SNF being with a bunch of strangers. From Carlos at the hospital to Jennifer welcoming me to the facility helping me feel comfortable and providing customer service daily on all of my needs, my anxiety started to go away as I started to meet more of the care team and especially the physical therapy team and Occupational therapy got me to walk within a matter of few weeks after having spinal surgery. The social worker Renee was very thorough and even made sure my home health was set up for continuation care when I get home. The team at Excell is beyond caring and this place is a hidden gem. I had such a great experience which allowed me to recover very quickly. Even the housekeeping lady Rosa kept my room always clean. So if you're considering for a loved one definitely consider Excell and don't judge it's book by its cover.
Read full reviewMay 12, 2026
- Google5/5
My friend has been in rehab at Excell for some weeks. First of all, they make every effort to make it possible for the patient to receive phone calls. My friend left to go to the hospital for an emergency procedure. When he returned he was in the same room and bed. I was surprised and pleased.
Read full reviewApr 9, 2026
- Google5/5
Today, March 19th, I was pleasantly surprised during my visit and would like to give a "big shout out" to Keisha and Anna Lynn who thoroughly cleaned, organized and set up my sister's room this week. I couldn't be more pleased and fortunately was able to let them know in person too. Leadership of Elma Conway, Administrator and Jennifer Choi, Admission Director responded immediately, assessed the situation, set up a plan of execution plus Jennifer followed up with me to ensure I saw the big difference on my next visit. Also, I would like to recognize the customer service, care and support we have received from nurse Vanessa and Sarai at the front desk. Thanking you all very much once again, Gerald
Read full reviewMar 20, 2026
- Google4/5
I was warmly greeted by the staff member doing check-in today. I find it odd that the other staff usually never look up at the guest or greet them; the only one who ever acknowledges people is the person on the end. Very off putting. However, the women who was greeting people today was very social and welcoming! I appreciated that. Overall, it appears that the care has been good. The place is always clean.
Read full reviewMar 2, 2026
- Google5/5
Words cannot describe my journey. With the assistance of Carlos, his patience and professionalisim couldn't have proved to be nothing but extraordinary. Wish I could give Excell 7 stars for the experience Ive had with this entire organization! My hat goes off to you.
Read full reviewJan 19, 2026
- Google1/5
This facility has serious management issues. Several people in leadership positions are related to one another, which creates clear conflicts of interest and a lack of accountability when mistakes happen. The focus seems to be more on generating revenue than providing quality care or supporting the staff who actually look after residents. I would never let any of my family members receive care here again. Families should ask careful questions about how this facility is run before choosing it for their loved ones.
Read full reviewNov 13, 2025
- Google5/5
The facility is very nice & clean. Staff is amazing, friendly & will help you to the best of their abilities. My mom stayed there for a month to recover from knee surgery (since her health isn't good). They did their best to accommodate her needs.
Read full reviewSep 5, 2025
- Caring.com1/5
PLEASE READ! My Mother was transferred to Excell Care Center from Highland Hospital. She was transferred to Excell to start her recovery with a brand new antibiotic. None of my family had been trained on how or what to watch for as far as side effects and this antibiotic had a lot of side effects. I was under the impression that my Mother was in this facility because there were trained people who would keep an eye out on her. Come to find out, all of her nurses are just as familiar as I am with her sickness and her new meds. Long story, terrifying story brief. 7days later, my Mom video calls me. She can barely hold the phone up and she's slurring her speech. She's able to squeeze out "help, come get me please" I tell my mom I'm on my way. As I'm on the road, I'm trying to call the recovery home to speak with anyone to give them a heads up about my Mom. **THIS REALLY HAPPENED** A staff answers at the front desk, I tell her about my call with my Mom and asked her if they can please go check on her. The women I'm on the phone with does not put the phone down. She takes a glance at my Mom and says "I'm looking at her now, she's just fine" I knew she wasn't. I said "Ok, well I'm on my way. Almost there. Please have her signed out. She'll be checking out today. The nurse sounds upset with me on the phone. I hang up, pull in at 2 - 3mins after talking on the phone. As soon as my sister and I pull into their parking lot, we can see my mom with her hand tapping her widows near her bed in hopes that she would get my sister and i's attention. She did! So, my sister and I fought with nurses to get the release, rushed our Mom to highland hospital to arrive and be told that she was having a stroke. Idk what everyone looks for in elderly homes but what I do know is this ain't it. Please, don't bring anyone you know or love here. It was harmful. My Mom almost died.
Read full reviewFamily member
Aug 19, 2021
- Caring.com5/5
I like Excell Health Care Center a lot. It seemed like every time there was somebody in the hallway in a wheelchair, a staff member would come and get them. They wouldn’t just go bobbing into the hallway. Whether it’s a medication question or my mom has been pushing the button, they come right away. They are very clean; they kept offering to give her a bath. Her roommate had passed away when she was there, and they handled that really well, too, to prevent trauma in my mom. The food was good, and they gave her a second. When she wanted a little bit more meat, they would give her more.
Read full reviewFamily member
Oct 31, 2015
Location
3025 High Street, Oakland, CA 94619