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Key information
Golden Harbor Healthcare Center is a 99-bed nursing home in Hayward, part of Spyglass Healthcare. Medicare rates it 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1975. The nearest hospital, Eden Medical Center, which has an emergency room, is 1.7 miles away.
Inspectors have visited 35 times since November 2023, most recently on March 23, 2026. Federal inspectors cited 66 deficiencies in that time (1 immediate jeopardy, 55 potential for harm and 10 minor or administrative). Regulators looked into 29 complaints in that time (5 substantiated, 3 partially substantiated, 8 unsubstantiated and 13 without a recorded outcome). Medicare imposed 1 penalty totalling $22,777 in that time (1 civil money penalty).
From April to June 2026, each resident received 3.87 hours of nursing care a day on average, 0.54 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)4/5 · Above average
- Medicare quality measures4/5 · Above average
- Medicare quality measures (short stay)3/5 · Average
- Medicare staffing3/5 · Average
- State inspections3 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 99 beds
- State license
- CA 020000112 · Active
Pricing
- Average daily charge (Medicare cost report): $341 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Activity room
- Arts room
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Garden
- Kitchenette
- Library
- Movie room
- Outdoor common space
- Private bathroom
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Music program
- Outdoor programs
- Resident run activities
- Scheduled daily activities
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Concierge
- Family support services
- Hospice care on site
- Hospice program
- Housekeeping
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Move in coordination
- Non-ambulatory care
- Special diets (diabetic, renal, pureed)
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Professional chef
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
Transportation
- Transportation and parking
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.6/5
Reviews
- Google5/5
I honestly couldn’t be happier with my experience at Golden Harbor Healthcare Center! From the moment I arrived, everyone made me feel welcomed, comfortable, and cared for. The staff were incredibly kind, friendly, patient, and accommodating. You can truly feel that they genuinely care about their patients and go above and beyond to make sure everyone feels supported. I’m so thankful for the excellent service, professionalism, and compassion shown throughout my experience. Every interaction made such a positive difference. Thank you to the entire team for making this such a wonderful experience. I highly recommend Golden Harbor Healthcare Center!
Read full reviewNov 3, 2026
- Google5/5
my mother was admitted here in July for a hip replacement and she improved immensely! The admin Ryan and his team was very involved and made us feel welcome and the care was wonderful. Thank you!
Read full reviewNov 1, 2026
- Google5/5
My uncle has been receiving excellent care at Golden Harbor Healthcare . He was admitted after a major surgery with a feeding tube. The Administrator Ryan is very very good at making things work well and at making sure the patients feel welcome and well cared for. The Director of Nursing Lina is extremely Professional , Approachable and very friendly . Very helpful, excellent work always. Every staff member- Doctors, Nurses Paul, Ana , Juliet, Irene, Mae, Gwen and the rest of the Nurses has shown genuine care and professionalism . CNA Teresa, Lupe,Nobia, Rage and all of the cna show compassion and attention to my uncle. Wound Care Verge is very excellent! Physical Therapist are excellent. They approach each session with patience, encouragement , and deep expertise , helping my Uncle again regain strength step by step.Physical Therapist team Anisha, Ethan, Erie, Ashley, Socorro, Sam and Sha has shown genuine care and professionalism. They have an excellent Social Worker Miriam and her Assistant. Both are very knowledgeable, organized and approachable.They will help you all the way . Thanks Sonny and team and Abby and the Admission Team for a job well done on a timely manner. Respiratory Therapist My and Natasha Thank you so much for taking care of Uncle on Saliva Suctioning and Oral Care A lovely Receptionist with a nice smile and warm greeting. All of the other people working at Golden Harbor Healthcare work amazingly well as a team. BEING HERE WAS A VERY VERY HEALING EXPERIENCE. As Thanksgiving approaches , I want to thank Golden Harbor Healthcare Team and wish you all a joyful and restful holiday. I highly recommend Golden Harbor Healthcare to anyone searching for a nursing facility for their love ones..
Read full reviewOct 27, 2026
- Google5/5
Excellent Staff. Starting in Front Reception - Person at the desk always greeting with a smile. Facility is bright, clean and odor free. Social Worker and Her staff are just above and beyond, bringing us to the nursing and CNA staff. Wirds just don't them justice. They are the point of contact for your loved ones and they are aware and very professional in their jobs. I having nothing but words of praise for everyone involved in my love one's stay at Golden Harbor. Highly recommend 👌 👍 👏 🙌
Read full reviewOct 8, 2026
- Google5/5
Thank you, thank you, thank you! From the bottom of my heart, thank you Ryan for the peace of mind your staff has given me and my family surrounding my uncle’s care. We were nervous about making such an important choice, but within the first week, we observed the diligence of the nurses and we knew we had made the best choice possible. The administrators did a great job keeping an open channel of communication with our family, so we really did sleep better at night knowing that Randy was recovering. Many thanks, once again!
Read full reviewSep 8, 2026
- Google5/5
I’d been searching high and low for a safe, clean and reputable place for my dad to recover from a recent fall and hospital stay. Ryan was incredibly helpful in making us feel confident about choosing Golden Harbor. They were attentive and supportive his entire stay. If you’re looking for quality care look no further!
Read full reviewSep 7, 2026
- Google5/5
Golden Harbor Center in Hayward is filled with so many wonderful people who would truly appreciate a friendly face and a little companionship. If you’re looking for a meaningful way to spend part of your day, consider stopping by to visit, share a conversation, or simply bring some joy to someone who may be feeling lonely. A little kindness and human connection can mean so much. ❤️ Definitely a special place worth supporting and visiting.
Read full reviewAug 15, 2026
- Google5/5
This is my husband's second time at this facility, and following his recent below-the-knee amputation, we knew immediately that we wanted to return to Golden Harbor for his rehabilitation. Given the high standard of care he received during his previous stay, it was an easy decision for our family to choose the center again, as we felt confident that he would be in the best hands possible during such a critical period in his recovery. We’re so grateful for the amazing care Golden Harbor provided during both of his stays. Dr. Rampall demonstrated exceptional clinical expertise and precision in addressing my husband’s medical needs. His proactive monitoring and clear communication provided our family with profound reassurance..Keep the praise for Miriam and Angie, as their administrative and emotional support has made this difficult situation much easier to manage. Having them both around has honestly made a really tough situation so much easier to handle.Ryan, the facility administrator, maintained regular contact with my husband throughout his stay and demonstrated exceptional thoughtfulness by personally providing him with a pair of wheelchair gloves .Gieselle, at the front desk, has been a lifesaver, helping me with his DoorDash orders and checking in on him during his OT and PT sessions. Plus, Alice, the head Nurse, was instrumental in maintaining open lines of communication regarding my husband’s medical journey. She consistently reached out with timely updates whenever his medication regimen was adjusted or his test results changed, ensuring I was never left in the dark. Her proactive approach to keeping me informed gave me immense peace of mind and helped us feel like true partners in his recovery process. Darling and Loupe, the CNAs, were outstanding. They took such pride in ensuring my husband was clean and comfortable; I always felt he was in good hands. Even though I was there every day, being able to trust both of the ladies with his care just made everything so much easier for me. Verg, our dedicated wound care specialist, provided exceptional attention to my husband’s wounds. Under her professional watch, he remained free of any infections or complications throughout his recovery. We are truly grateful for her expertise and the diligence she showed in his daily care. Lovejoy and Dan were vital to his daily routine, ensuring medications were administered on time and glucose levels were monitored with great detail. They were proactive and attentive to his care. Physical Therapy & Occupational Therapy: Ethan, Ashley, Anisha, and Erin provided exceptional therapy. Their expertise and patience were instrumental in my husband’s recovery. Specifically, Erin and Ethan taught him essential sliding board and transfer techniques, giving us the confidence and skills needed for his transition toward independence. We’re so grateful for how patient they were—it’s made a world of difference for his recovery. Alma and Tanveer, our CNAs on the other side of the building, were always supportive and checked on my husband regularly. Their consistent kindness and presence provided him with great comfort, and we truly appreciate the warmth and dedication they brought to his recovery every day. I visited daily and always felt welcomed by Gieselle or a hello from Angie and Miriam. Their warmth and positive attitudes significantly improved my visits, and I sincerely appreciate the supportive environment. I would highly recommend Golden Harbor for your loved ones' needs, whether it is long-term or rehabilitation; you will not be disappointed. To show my appreciation, I crafted personalized tote bags for the staff who supported my husband during his recovery. The gratitude, compassion, professionalism, and dedication the staff has shown our family, which they foster for patients and families during this challenging time.
Read full reviewAug 11, 2026
Location
442 Sunset Blvd, Hayward, CA 94541