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Key information
Golden Heights Healthcare is a 102-bed nursing home in Daly City, part of Golden SNF Operations. Medicare rates it 5 out of 5 stars overall, the highest rating, with 4 for health inspections, 4 for staffing and 5 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1968. The nearest hospital, Ahmc Seton Medical Center, which has an emergency room, is 0.5 miles away.
Inspectors have visited 44 times since November 2023, most recently on September 9, 2026. Federal inspectors cited 22 deficiencies in that time, none rated as having harmed a resident (19 potential for harm and 3 minor or administrative). Regulators looked into 89 complaints in that time (8 substantiated, 2 partially substantiated, 7 unsubstantiated and 72 without a recorded outcome).
From April to June 2026, each resident received 4.14 hours of nursing care a day on average, 0.78 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections4/5 · Above average
- Medicare quality measures (long stay)4/5 · Above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing4/5 · Above average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 102 beds
- State license
- CA 220000053 · Active
Pricing
- Average daily charge (Medicare cost report): $514 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Arts room
- Barber /
salon - Furnished
- Garden
- Telephone in room
- Walking paths
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Resident run activities
Services
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Hospice care on site
- Hospice program
- Housekeeping
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Move in coordination
- Non-ambulatory care
- Resident council
- Special diets (diabetic, renal, pureed)
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4/5
- 3.1/5
Reviews
- Google1/5
Seems Like the nurses are overworked here. The nurse, who handled my mom who just had surgery on both legs, dint listen to a word and kept pulling roughly and telling (yelling) my mom to move. She can’t move yet!!! To change poopy diaper, took 15 mins! If we don’t proactively asking every 5 mins, it might have taken longer…sigh.
Read full reviewNov 1, 2026
- Google5/5
My loved one had a wonderful experience with Golden Heights in Daly City. The facility was very clean, and the staff showed such compassion and respect toward my family throughout their stay. I also loved seeing the special Mother’s Day celebration they put together—it was a sweet and thoughtful gesture that meant a lot. Highly recommend.
Read full reviewMay 31, 2026
- Google5/5
Excellent care and outstanding staff! Everyone was kind, professional, and attentive. The team went above and beyond to ensure comfort and provide quality care. We are very grateful for their compassion, dedication, and support. Highly recommend this facility!
Read full reviewMay 30, 2026
- Google5/5
Golden Heights Healthcare truly stands out. The staff is exceptional, professional, compassionate, and always welcoming to residents and families alike. The environment feels warm and supportive, and the facility is consistently clean and well maintained, both inside and out. The location is also very convenient, just off the freeway and within five minutes of the nearest hospital, which provides great peace of mind. It’s clear that resident care and comfort are top priorities here. Highly recommend this facility to anyone in need of skilled nursing services.
Read full reviewMay 29, 2026
- Google5/5
I can’t say enough good things about Golden Heights Healthcare. What makes this place special is the people. The staff truly care about the residents and treat them like family. You can feel the compassion the moment you walk in. The nursing team, caregivers, therapy staff, and everyone in between work so hard and always go the extra mile to make sure residents are comfortable, safe, and cared for. There is so much kindness, patience, and respect shown every day. What I appreciate most is how much heart there is here. The staff are attentive, communication with families is thoughtful, and residents are treated with dignity. It’s not just about providing care — it’s about creating a place where people feel supported and valued. The facility is clean, welcoming, and has a warm atmosphere that makes a difference. It gives peace of mind knowing loved ones are in such caring hands. I would absolutely recommend Golden Heights Healthcare to anyone looking for a place where compassion and quality care truly come together.
Read full reviewApr 27, 2026
- Google1/5
All the photos I’ve seen online show a clean facility, but that has not been my experience. If you look more closely, many areas are dirty and dusty. I rarely see cleaners maintaining the rooms, as most of the attention seems focused on the lobby. To management: please ensure that janitorial staff properly clean and mop the room floors on a regular basis. Additionally, many staff members appear unhappy in their roles. When greeted, they often do not respond. A basic level of respect and professionalism would greatly improve the experience for everyone. If conditions do not improve, I will document the issues with photos and report them to the appropriate health department. This is especially concerning for individuals with health conditions. I hope to see improvements soon.
Read full reviewApr 8, 2026
- Google5/5
My partner was sent to Golden Pavillion initially after he fractured his hip and was released from the hospital to the skilled nursing facility. When I first went to Golden Pavillion and saw the bed my partner was laying in I got horrible flashbacks from childhood when my elderly great grandmother died in a skilled nursing facility from Parkinsons and old age. I saw my partner in the bed and I lost it because I thought he would die like my great grandmother. I talked to the administrator of Golden Pavillion and she graciously had my partner moved to Golden Heights which is a smaller facility. He also had issues with some of the other residents at Golden Pavillion who didn't seem mentally stable for various reasons. Golden Heights has been taking great care of my partner and always relay messages to him when I call on days I wind up not being able to visit. He is doing physical therapy 5 days a week and he really enjoyed staying up late talking with his roommate who was there for about a month before he was discharged. My partner has a bed by a sliding glass door so he gets lots of sunshine and he was someone who hadn't been to the doctor for at least 10 years because he doesn't trust doctors. He has done a complete 180 on his opinion of doctors. He has bonded with many of the nurses and staff. He is getting really good care from Golden Heights and I want to thank the administrator of Golden Pavillion for helping him get relocated to Golden Heights. She is a very kind woman and never got upset with me when I initially didn't want my partner to be at Golden Pavillion because the beds there look like the ones my great grandmother died in when I was a small child. She was a caring consumate professional who really cares and found a great solution for me and my partner moving him to Golden Heights.
Read full reviewDec 13, 2025
- Google4/5
My mom has been at Golden Heights for the past 9 months. She was first admitted for short-term rehab after a fall and hospital stay. Because of her injuries and inability to live independently, she transitioned to long-term care at Golden Heights. At first, it was a tough adjustment for her—especially since she doesn’t speak much English and is hard of hearing. But over time, with the staff’s attentive care, she has settled in. The team has always been responsive to our questions, whether by phone, email, or in person, and they show genuine concern for the residents. For our family, it brings peace of mind to see Mom gradually become comfortable in her surroundings, and we are grateful for the care she receives.
Read full reviewAug 27, 2025
- Caring.com4/5
My grandmother stayed at St Francis Heights Convalescent. It was clean for the most part, and the management was pretty responsive. The social work department seemed understaffed. The rooms are pretty small, so it’s hard to navigate with a wheelchair. The physical therapy department was pretty good, the cost was OK, and it was reasonable for what you're provided. Some of the nurses weren't that friendly, and when I needed an update on how my grandmother's doing, they'd just say, "She's fine." They should be specific other than "She's fine." It would help if the staff is friendlier, especially for the family.
Read full reviewFamily member
Nov 25, 2016
- Caring.com4/5
My aunt is recovering from an operation at this facility and I visited her recently. She had very good things to say about her stay. There is plenty of staff, so help is available when needed, and the staff are cheerful and friendly. And she praised the cleaning crew in particular, who she says are meticulous. The facility does seem clean and well maintained, though a bit old. It is conveniently located very near Seton Hospital. My aunt reports that the food is good, but not great. About the only negative I noted is that the facility is a bit noisy. The tile floors carry a lot of sound, and the public address system is loud and used frequently. But all in all, a pretty good place.
Read full reviewFamily member
Nov 22, 2012