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Key information
Hayward Gardens Post Acute is a 75-bed nursing home in Hayward, part of Pacs Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 4 for health inspections, 4 for staffing and 5 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1969. The nearest hospital, Eden Medical Center, which has an emergency room, is 1.5 miles away.
Inspectors have visited 38 times since November 2023, most recently on September 22, 2026. Federal inspectors cited 23 deficiencies in that time, none rated as having harmed a resident (21 potential for harm and 2 minor or administrative). Regulators looked into 34 complaints in that time (7 substantiated, 6 unsubstantiated and 21 without a recorded outcome).
From April to June 2026, each resident received 4.34 hours of nursing care a day on average, 0.72 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections4/5 · Above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing4/5 · Above average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 75 beds
- State license
- CA 020000062 · Active
Pricing
- Average daily charge (Medicare cost report): $731 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Activity room
- Arts room
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Garden
- Kitchenette
- Library
- Movie room
- Outdoor common space
- Parking Lot
- Private bathroom
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Music program
- Outdoor programs
- Resident run activities
- Scheduled daily activities
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Concierge
- Family support services
- Housekeeping
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Move in coordination
- Non-ambulatory care
- Special diets (diabetic, renal, pureed)
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Guest Meals
- Professional chef
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
- Gated Facility
Transportation
- Transportation and parking
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- Cantonese spoken
- English
- English spoken
- Mandarin spoken
- Spanish Spoken
- Tagalog spoken
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1.3/5
- 4.5/5
Reviews
- Google5/5
The Hayward Gardens is exceptional and I'm glad that I chose this place for my mom to stay at temporarily while she heals and gets her strength back. The staff is beyond amazing and I feel like they truly care about their residents. They communicate everything very well with my mom and I and the facility is very clean. The staff is very professional and always answer's any questions I have and they never make me feel like a burden.... I could keep going they're just so many good things to say. - Sarah Pacheco
Read full reviewOct 29, 2026
- Google5/5
Everyone of my mom’s nurses and cns were excellent. Michael the head cook made special dishes for my mom and made me guest meals twice! Also all of her Physical and Occupational Therapist were fantastic. I can’t remembered both of the bingo and coffee social ladies but they made all the patients feel so welcome. Teresa from admitting was very pleasant!
Read full reviewOct 14, 2026
- Google5/5
Mother has been in several Nuring/Rehab Centers and thus is by far her favorite! Food is plentiful and tasty. The staff is friendly & engaging. Just a great experience!
Read full reviewOct 13, 2026
- Google5/5
had a very positive experience with Hayward Gardens Post Acute. The customer service was excellent, and the staff were friendly, professional, and helpful throughout our experience. We truly appreciated the care and attention we received. Thank you to the entire team for making us feel welcomed and supported. Highly recommended! Hamid rahmati
Read full reviewOct 7, 2026
- Google5/5
My relative recently stayed at Hayward Gardens Post Acute, and I can't say enough good things about Nurse Omar. He was always kind, professional, and incredibly attentive. He treated my mother in law with genuine compassion and took the time to keep us informed and answer our questions, which gave us so much peace of mind. It's clear that he truly cares about the well being of his patients and goes above and beyond to make them feel comfortable and respected. Thank you, Omar, for your outstanding care and dedication. Hayward Gardens is fortunate to have someone like you on their team.
Read full reviewJul 19, 2026
- Google5/5
I had to take my mother in last week, and she can be a tough patient. She doesn’t like hospitals, she gets nervous, and she has a tendency to get snippy with everyone involved. Despite her acting like her usual self, Nurse Omar helped her to relax, feel comfortable, and made the process as easy as it has ever been for us. His patience and kindness made this far and away our best trip we’ve ever had, and moving forward, she will specifically request nurse Omar in the future. Thank you so much for making our visit as painless and enjoyable as possible, Nurse Omar!
Read full reviewJul 14, 2026
- Google5/5
Nurse Omar made such a positive impression during my aunt's stay. He was always professional, compassionate, and genuinely kind, and you could tell he truly cared about his patients. He treated my aunt with respect, was attentive to her needs, and always had a calm, reassuring attitude that meant a lot to our family. It's not easy to find healthcare professionals who combine skill with such a caring bedside manner, but Omar does exactly that. Overall, our family had a positive experience with the facility. The staff worked hard to create a welcoming and supportive environment, and it was reassuring to know my aunt was in good hands. We’re grateful for the care she received.
Read full reviewJul 14, 2026
- Google5/5
Staff at Hayward Garden Acute Care provided a caring and professional environment for our Family. Cristobal and Bernardo shared a common goal. To take the best care of all of their patients. They do an outstanding job. Everyone from the receptionist to the administrative staff showed an exemplary concern for her needs. The nurses and wound care specialist played a vital part of her recovery and we will be forever grateful. Although we spent a lot of hours accompanying our loved one. We felt confident leaving. Knowing she would have compassionate care in our absent. The facility is pleasant on the inside and out. Hair dressing and personal needs are met.
Read full reviewNov 20, 2024
- Caring.com1/5
Windsor Gardens Care Center in Hayward neglected C.C. and left him unatended for over a week.He was supposed to do therapy and now he is not walking nor moving his feet. He was walking before. He wasnt fed properly and became anemic , he got a open wound bed sore within 8 days. THIS IS HELL! DO NOT TAKE YOUR LOVED ONES THERE. He got Covid there. THEY DIDNT TELL US THERE WERE Covid patients there.
Read full reviewBia L. · Visitor
Nov 29, 2020
- Caring.com1/5
Windsor is really a substandard Nursing facility. As previously mentioned, the Physical Therapy is Awesome there. The food, room, etc. are less than desirable. My mother received cold food at times and some that was unrecognizable. She experienced theft on more than one occasion. There isn't outings for the residents. The call light is continuously overlooked because they are understaffed The management never really is responsive to any complaints. It's just swept under the rug. There was even an incident where she had bruises that were unreported. When I confronted them, they said she was older and prone to bruising. This place is not a place you want to send your loved ones to. Let my experience lead you to investigate a better place.
Read full reviewFamily member
Feb 12, 2019
- Caring.com2/5
Care at this facility was poor. Call bells went unanswered for up to 20 minutes. Only canned fruits and vegetables were providedand on one weekend my dinner consisted only of a chicken salad sandwich. Meals were either cold or lukewarm. The best department in the facility was physical therapy/occupational therapy. The PT/OT staff worked hard to help clients to improve their physical and occupational skills.The housekeeping staff were friendly but did not do a thorough job when it came to keeping the facility clean.
Read full reviewResident
Oct 3, 2014
Location
1628 B Street, Hayward, CA 94541