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Key information
Northvine Postacute Care is a 62-bed nursing home in Santa Rosa, part of Rmg Capital Partners. Medicare rates it 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 4 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1971. The nearest hospital, Providence Santa Rosa Memorial Hospital, which has an emergency room, is 1.7 miles away.
Inspectors have visited 89 times since November 2023, most recently on October 20, 2026. Federal inspectors cited 43 deficiencies in that time (1 immediate jeopardy, 2 actual harm and 40 potential for harm). Regulators looked into 119 complaints in that time (23 substantiated, 11 partially substantiated, 23 unsubstantiated and 62 without a recorded outcome). Medicare imposed 1 penalty totalling $17,940 in that time (1 civil money penalty).
From April to June 2026, each resident received 3.84 hours of nursing care a day on average, 0.37 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections1/5 · Much below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures4/5 · Above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing3/5 · Average
- State inspections10 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 62 beds
- State license
- CA 010000064 · Active
Pricing
- Average daily charge (Medicare cost report): $354 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4/5
- 3.4/5
Reviews
- Google5/5
great layout of the facility, smells good and friendly team members
Read full reviewOct 20, 2026
- Google5/5
Great staff. Nursing team is very professional and always ready to help
Read full reviewSep 10, 2026
- Google1/5
This facility is trash , I came in to the facility 6/18/26 around 11:30am to bring my friend food and I see the Mexican guy from the front office walk into the other facility smoking his vape around the facility and inside the facility which is crazy because all the people are sick in here when I asked to speak to the manager the staff said he wasn’t there . Then one of the residents told me the guys name is Ramon . He is smoking in the facility that is very disrespectful and outright disgusting around sick people who are trying to get better . I definitely wouldn’t bring any loved one here because who else knows what is going on and I am contemplating on calling the state due to this abuse and negligence from the staff .
Read full reviewJun 20, 2026
- Google1/5
Was speaking to my mother tonight. Mid sentence she wasn’t making sense. I called the facility. Not sure what nurse I spoke to, soon as she answered the phone, she had attitude. Refused to give me her name and hung up on me. As I’ve been told, they don’t have supervisors, anyone on staff to handle poor bedside manner or anyone to handle if your parent has had a stroke. 911 should have been their go to. Do NOT have your parents go here.
Read full reviewJun 10, 2026
- Google5/5
I had an excellent experience with the admissions office. Shahil was outstanding to work with very professional, respectful, and genuinely helpful. He provided clear information, was patient with all my questions, and made the entire process easy to understand. It’s rare to come across someone this knowledgeable and courteous. Great overall experience
Read full reviewMay 26, 2026
- Google5/5
I’ve spoken with many post acute centers and Shahil was by far one of the most professional and knowledgeable people I’ve spoken to. He was extremely helpful, polite, and took the time to answer all of my questions thoroughly. He made the process feel smooth and left a great first impression. Excellent customer service from the admissions office.
Read full reviewMay 26, 2026
- Google5/5
A great layout of the facility and smelt very fresh unlike other facilities. 10/10 of cleanliness. must tour the facility.
Read full reviewApr 29, 2026
- Google1/5
If I can, I’d give this facility a Zero. Got yelled at by the nurse for asking them to check my suegras blood pressure. After them calling us to come and see what’s wrong with her, when that should be their job. We were being ignored and no one was helping us. My mother in laws nurse kept walking around talking on the phone instead of helping us out. We had to take her to the ER ourselves. They were letting her go through her episodes for 2 days now without doing anything about it. They didn’t know she was diabetic nor knew she needed help with speech therapy because she had a stroke. When a facility like that is meant to help patients. So are they just not doing their jobs ?? Did not want to give us any of the higher ups information only giving us excuses that they are not allowed too when I know that’s false. We’ve already had an incident happen the first few days she got there involving abuse which of course they brushed off and made it seem like she was hallucinating when she’s never had that symptom before. This facility is trash. They Tried to discharge her because we ask if they can check her blood pressure. This is not okay. We’re supposed to trust them with our loved ones and instead they take advantage. Do not recommend this facility to anyone.
Read full reviewOct 12, 2025
- Caring.com4/5
Santa Rosa Convalescent seemed very friendly and inviting. It was an older and simpler place. The mother of my son-in-law was just placed there. She was very welcomed. They were joking with her, and she liked the people there.
Read full reviewFamily member
Jan 17, 2018
Location
446 Arrowood Dr, Santa Rosa, CA 95407