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Key information
Palo Alto Post-Acute is a 66-bed nursing home in Palo Alto, part of Spyglass Healthcare. Medicare rates it 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1971. The nearest hospital, Lucile Salter Packard Children's Hsp at Stanford is 1.1 miles away.
Inspectors have visited 42 times since November 2023, most recently on October 6, 2026. Federal inspectors cited 47 deficiencies in that time, none rated as having harmed a resident (45 potential for harm and 2 minor or administrative). Regulators looked into 63 complaints in that time (2 substantiated, 24 unsubstantiated and 37 without a recorded outcome).
From April to June 2026, each resident received 4.24 hours of nursing care a day on average, 1.18 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections3/5 · Average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing3/5 · Average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 66 beds
- State license
- CA 220000425 · Active
Pricing
- Average daily charge (Medicare cost report): $698 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1.5/5
Reviews
- Caring.com1/5
Rooms are not what you see in the pictures. Food is awful, lost 20 lbs. It seems that they are short staff and take forever for anyone to come when you do the call button. Can be 5 minutes to over an hour. Had a roommate. That full out of bed twice. Was in this place from Oct 2022 to Jan 2023. Never want to go into a reh place again after being in this place. The only good thing was the pt. staff. and speech therapy.
Read full reviewResident
Jul 1, 2023
- Caring.com1/5
I spent one night here until my primary told me to leave due to lack of procedure knowledge. The food is incredibly horrible. Was brought there from the hospital by ambulance who put me in my room. Waited 3 hours before anyone came to see me. The staff claims to be short handed but its hard to believe when i press my call light and i can hear the staff outside my door talking and laughing and slowly walking in my direction, and after 20 to 30 minutes they show up. Pressed my call button at 5am for my roommate, took 45 minutes till someone showed up. Finally saw my assigned doctor the next day at 6:00am where he didn’t want to answer any questions and told me that we’ll talk on Monday, this was Friday. Total time spent with me, 3 minutes. This was something out of a bad horror movie and I wouldn’t send my worse enemy there.
Read full reviewResident
Jul 18, 2022
- Caring.com1/5
Poorly staffed, isolating, ill trained staff, tried to hold father hostage because understaffed to discharged, poor food, no meaningful rehabilitation, staff did not appear to treat father as a “person”
Read full reviewJanet Z. · Family member
Dec 2, 2019
- Caring.com1/5
The food is insipid,unimaginative,boring......Something needs to be done. The patient is unable to eat....I am not sure how he is expected to recover if he does not get the proper nutrition...
Read full reviewJan 21, 2017
- Caring.com1/5
I went to Palo Alto Sub-Acute & Rehab Center because it was recommended to me by the hospital, and that one I ended up crossing off my list. The staff working there was pretty OK. I had fallen a few times, and then I also had knee surgery, so I was there and I did not really have a choice. I did not like the food at all. In fact, I lost 20 lbs, and a friend of mine who was also there described it as sour food. We both did not like the food; it was really bad. People ate in their rooms. "Come on, give me a break; get us out of our rooms." Security there was good. They had activities, and they put out a calendar. They had Bingo and a couple of churches visiting. I had problems with the communication, and I found this problem in every nursing home that I was in.
Read full reviewResident
Oct 16, 2014
- Caring.com4/5
I like the facility's individualized care plan for their residents meaning everyone has different cases, different situations which they have their own needs that requires specific care.
Read full reviewVisitor
Nov 10, 2011
Location
911 Bryant St, Palo Alto, CA 94301