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523 Hayes Ln, Petaluma, CA 94952
Care from $16,822 per month
Medicare overall rating2/5 · Below average
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Ridgeway Post Acute is a 79-bed nursing home in Petaluma, part of Pacs Group. Medicare rates it 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality of care. It is certified by Medicare and Medi-Cal, and has been since 1997. The nearest hospital, Petaluma Valley Hospital is 2.3 miles away. Inspectors have visited 69 times since November 2023, most recently on October 8, 2026. Federal inspectors cited 63 deficiencies in that time (3 actual harm and 60 potential for harm). Regulators looked into 70 complaints in that time (7 substantiated, 11 partially substantiated, 20 unsubstantiated and 32 without a recorded outcome). Medicare imposed 3 penalties totalling $32,280 in that time (3 civil money penalties). From April to June 2026, each resident received 4.08 hours of nursing care a day on average, 0.44 of them from registered nurses.
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What families and listing sites say.
My grandmother was in Windsor Care Center of Petaluma. She was in skilled nursing. She was there when she had hip surgery recovering. I'm trying to get her back over there as well. It's not as fancy as the other place, but it was clean and the staff was very helpful. My grandmother suffers from memory loss and they were very attentive. She was very limited because she had just had hip surgery but from what I saw, they had a lot to offer. On that aspect, it was good.
Lisa · Family member
Mar 27, 2022
I have been living at Windsor Care Center of Petaluma for about a year and a half, and I'm very satisfied with it. I find the staff very helpful, and I'm very pleased. We have roommates with three in a fairly good-sized room. We have a lovely outside area, like a patio, and the view is quite beautiful and enjoyable. The maintenance of the exterior could be a little better, though.
Barbara · Resident
Apr 30, 2018
My mom just became a resident there, so far she's happy. But, getting the aids to answer her call took 30 mins ! After talking to some of the aids, she's told there under staffed. And she needs to call the front desk if she needs help, I've heard good and not so good about this place. My mother in law passed away at this place, she was only there 4 days before she passed. And I heard not so good things after her short visit, so I hope they get it together. They don't want me coming there and seeing my mom getting crappy care in any way, they will do something about it. I will do what I can to make things right.
Nov 29, 2016
The staff at Windsor Care seemed to know what they're doing, and they have enough aides for all the residents there. They're just very good. Regarding the rooms, some of them have two residents in one room, but they're big enough to be very comfortable. The food was good.
Visitor
Jan 19, 2015
CareScout has given Ridgeway Post Acute a rating of 5.5 out of 10 based on a proprietary scoring system. CareScout uses an index of 6 metrics to evaluate the quality and consistency of care of any given community for which we have data.
Ridgeway Post Acute is located at 523 Hayes Lane, Petaluma, CA 94952, just 0.9 miles away from Westside Optometry.
Ridgeway Post Acute
Ridgeway Post Acute is a Nursing Home community in the Petaluma area. Windsor Care Center Of Petaluma stands as a beacon of comprehensive care and vibrant community living. Nestled in the picturesque environment of California, this large senior living community is renowned for its exceptional medical services and a warm, welcoming atmosphere. With a focus on ensuring the well-being and comfort of its residents, Windsor Care Center offers a range of health care services. These include 12-16 hour nursing, a 24-hour call system, and supervision, as well as personalized assistance with daily activities such as bathing, dressing, and medication management. The facility also extends its care to non-ambulatory individuals, ensuring that every resident receives the support they need. The center is conveniently located near essential services and amenities, making it an ideal choice for seniors who value accessibility and convenience. Just under a mile away is the Evergreen Health Rehabilitation Center, providing quick access to advanced medical care. Nearby, Westside Optometry and CVS Pharmacy, both within a short distance, offer essential healthcare services, ensuring that residents have all their medical needs met without hassle. In addition to its medical offerings, Windsor Care Center is surrounded by a vibrant neighborhood that enhances the quality of life for its residents. The area boasts a variety of cafes and restaurants, such as Java Hut and Brewsters Beer Garden, perfect for leisurely afternoons and social gatherings. For those who enjoy the outdoors, the community features beautiful walking paths and outdoor common spaces, encouraging residents to stay active and engaged with nature. The community is rich in amenities that cater to diverse interests, including an arts room, game room, library, and a state-of-the-art fitness room. Residents can participate in scheduled daily activities, movie nights, and music programs, fostering a lively and engaging environment. The presence of an emergency alert system and transportation services further ensures the safety and convenience of its residents. Windsor Care Center Of Petaluma is not just a place to live; it’s a community where residents can thrive, supported by a network of care and surrounded by a neighborhood that offers both tranquility and vibrancy.
Windsor Care Center of Petaluma
Windsor Care Center of Petaluma is a premier skilled nursing and rehabilitation facility, providing patient-centered care in a warm and comfortable environment. Our goal is to help our residents increase their independence and reach their highest level of functionality. We provide a wide range of rehabilitation services with a focus on taking a proactive approach to recovery. Our services include physical, occupational, recreational, and speech therapies, advanced wound care, antibiotic therapy, respiratory and pulmonary care, pain management, and post-surgical care. On site, we offer social events, a range of indoor and outdoor activities, bedside TVs, and restaurant style dining.
523 Hayes Ln, Petaluma, CA 94952