Rossmoor Post Acute

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  I give Ross more a 10 plus they have the excellent food that they're not known for but they do have high-speed food they have high-speed Burgers they have for lunch they have great omelets for breakfast they have great dinners I mean we have Bingo here which is something is kind of unheard of we have people here they're old some of them are young we've all had accidents breaking legs we have excellent therapy traffic I've never had therapy this much in my life I'm not I came in here no muscle tone no nothing not for the last 10 years back into my body and all I can say about Ross Morris they're really super people I gave them how I could Kudos on every nurse and doctor and person I met and the night nurses the day nurses the afternoon they were all great they're all played they are pretty Charming hard-working dedicated employees that are here to help the patients get better and I can't stand bad because this is my second time here in the last 3 years and believe me the first time was doing covid-19 and that was a complete flop that you couldn't do anything but now the place is immaculate is high speed it's just really really Top Notch I can't give it if I can give something higher than I would I just don't know any higher just I even have Eva here who's my paperwork Pusher getting me out of here and and letting me out of here today I've been here for about 3 weeks no I've been here for about since September 15th and they really treat you good they working to death on physical therapy but they take good care of you and the food is God I couldn't eat this good in the restaurant if I try it I'll be paying 4050 per meal if if I was in the restaurant any like this and I got to be honest with the coffee is really good you have cold coffee you have iced coffee you have warm coffee with cream or sugar and they're just really great people do yourself a favor if you have to come into a nursing home come into this one thank you

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  Nov 4, 2026

• Google5/5

  The service at Rossmoor Post Acute is very good. Everybody is very helpful and kind. The food is great. The therapy department are very helpful and nursing are very respectful and kind but I’m glad I can go home. Thanks to all staff of Rossmoor Post Acute.

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  Oct 24, 2026

• Google5/5

  CNA Miraflor is very efficient, caring and she makes you feel secure and she have a loving personality under all that. Rossmoor post acute is the best facility that I have been the most. The room is clean and my family always come to visit because of the environment.

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  Oct 6, 2026

• Google5/5

  I highly recommend Rossmore postacute because it is truly the best place for everyone the facilities clean, and the front desktop and nurses are all wonderful throughout the day. Every nurse CNA physical therapist in the rehab department provides excellent care being here has given me the absolute best experience a special mansion goes to Ruben, Brianna, Jen, Christopher, and Ava for helping me schedule all of my appointments.

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  Sep 29, 2026

• Google5/5

  I’m getting good care and sensitive to my personal needs. Helpful PT and OT. They’ve been terrific, better than I expected. some concerns with pharmaceutical response. The nurses are the best. Good room and I am very well rested. Everything has been very good and I absolutely recommend the facility. I’ve been in 3 different ones and I didn’t get the quality of care that I have here

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  Sep 16, 2026

• Google5/5

  Staff was welcoming, attentive , responsive and thoroughly professional in caring for my wife. They were always ready to respond to any special needs and the occupational and physical therapy were first rate. We couldn’t be more pleased with the nearly four-week experience at Rossmoor Post Acute.

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  Jul 22, 2026

• Google5/5

  We brought my mother-in-law here on our dime 🪙 for recovery from a vascular issue. The reviews were pretty good and it was semi-affordable. Well good news was my wife’s 93 year old mother is enjoying her treatment by the staff and the food. Her mood has really improved. So far we’re very pleased after va 4-days.

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  Jul 14, 2026

• Google5/5

  My recovery from knee replacement surgery at Rossmoor Post-Acute was a wonderful experience. From Hana’s smooth admission process to the immaculate and comfortable private room, everything was handled with care. Special thanks to RN Naria, the nursing staff, Vania, and Fabiora for their exceptional professionalism and warmth. As a Rossmoor resident, I highly recommend this facility to anyone seeking quality rehabilitation."

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  Nov 19, 2025

• Caring.com1/5

  Dangerous. Understaffed: management is to blame. My elderly parent stayed at Manor Care, at least 2 separate occasions between bouts of time at John Muir, during the Thanksgiving/ Christmas/ New Year season. MC was understaffed which was DANGEROUS b/c my elder was recovering from bypass surgery AND acquired a large bed sore @ JM. The bed sore would often come in contact with fecal matter if the bandages weren't changed at least 3x/ day. MC failed to do this and my elder had to be transferred back to JM with complications from hygienic neglect. It's maddening that JM allowed my elder to go back to MC to "recover." Had to be resourceful and moved my elder to a top notch facility in SJ through personal connections. MC lost my elder's personal belongings between the confusion of moving between JM and MC. No one was held accountable. Also, they failed to rehabilitate my elder - take them out of bed to walk at least 2x a day, as my elder had to learn to walk again. JM did this, but MC let my elder lay in bed with no recovery exercises.

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  Molly P. · Family member

  Jul 21, 2021

• Caring.com1/5

  I went to this place around 12:30pm to visit a patient there. Of course no visitor was allowed and I had to call the number as directed on the sign. I called the number and rang the bell and no one answered nor came out until 10 minutes later. It was cold out there. The lady who came to the door later did not say sorry. I wish they are more welcoming and friendly. Too bad. Very disappointed.

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  Visitor

  Nov 9, 2020

• Caring.com4/5

  I was at Manorcare Health Services. It was pretty good. They're very clean and they were very careful about not spreading germs. They kept the place clean. The people gave excellent care. The staff was very friendly and very cooperative. I ended up getting a private room, which was very nice. Even the people that came and cleaned the rooms were friendly. It was a good environment. The food was good. If you didn't like what they were serving, they would give you an alternative. They also provided wheelchairs, and for the training, they used equipment that they had there. They had very good occupational therapists. All of that was very good. They had a full calendar of activities. They had movies, bingo, games, and exercise classes. They had people come in to sing or perform, and they cooked. You can have your meal in your room or you can go out to the one of the activity rooms. They had a main dining room; you can always go down there during mealtimes. The staff members were all very friendly.

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  Resident

  Oct 2, 2018

• Caring.com4/5

  ManorCare Walnut Creek is excellent. They did very good physical therapy and were very attentive to our personal needs. I would recommend them.

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  Family member

  Feb 14, 2018

• Caring.com4/5

  My father stayed at ManorCare, and it was good. It had the same problem that most skilled nursing facilities have. Their staffing ratio is about fifteen to one. There were a lot of buzzers that were unanswered. That was probably very typical, but it was very clean. He had a nice room, and the food was pretty good. They had a top quality physical therapy. It was a good experience.

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  Family member

  Jul 29, 2015

• A Place for Mom2/5

  Be very cautious.

  Communication between staff and family is very difficult. My Mother has been there for 2 days and I am very concerned for her safety. There have been omitted meds, meds given that should not have been, lack of knowledge and understanding of one of her conditions, which while rare, they should have some knowledge of it. I have called and been on hold then "disconnected" 7 times in 2 days. The nurses do not return your calls when you leave a message for them to do so. The night aide she had last night was "rough" but Mom didn't say anything because she didn't want to make her mad. I will go first thing tomorrow and if things aren't better I will find another place where she can do her rehab in safety.

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  Family member

  Jun 28, 2015

• Caring.com5/5

  I stayed at ManorCare, and it was excellent as it had more machines and more things to do in the therapy department. It was clean, and the rooms were nice. The food was OK.

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  Resident

  Dec 28, 2014

• A Place for Mom1/5

  NON-RESPONSIVE TO PATIENT CALLS FOR HELP

  Today, my friend, a patient at this facility had to call me at my home to help her to get care from the staff at this hospital because for more than 20 minutes her call to the nurses station was not answered. It was only after my contact with the facility that the patient received the personal care she called for. The patient is not a resident but is there for rehab after a hip replacement surgery. I'm in touch with the office of the ombudsmen and will escalate this issue all the way to the State of California if the facility does not respond and resolve this (and other issues) to satisfaction. I left a message for the director of nursing 5 hours ago and have not received any response. I will update this post (if it is an option) with results of complaint.

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  Family member

  Jan 30, 2014

• A Place for Mom2/5

  Lack of Comminication

  That was horrible. There was very much a lack of communication between staff. Between the nurses and the rehab there was no communication at all. The food was horrible. It's a different kind of setting than an assisted living or even a hospital so it's kind of hard to compare but I just didn't feel that the care was there. She didn't gain anything there. She may have actually taken a step back from being at the hospital.

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  Unhappy F. · Family member

  Oct 24, 2013

  Verified
• A Place for Mom4/5

  Attentive and Friendly Staff

  My mother has only been there since Friday and so far she seems happy there. The staff seems attentive. She hasn't been seen by a physician yet - that is supposed to happen soon. The staff is friendly and the facility seems clean.

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  Family member

  Sep 30, 2013

  Verified
• Caring.com1/5

  If I could give this place no stars I would. I had to have an ambulance come and rush my mother to UCSF because she gained 10 pounds of water weight in two weeks. This was due to the staff not providing my mother with a heart healthy diet/low sodium. Then the doctor for almost one week did not change her meds chart with the new meds from her primary care doctor (who did not have privileges). She was close to death by the time I got her out. Lucky for us UCSF was able to bring her back and we found a more suitable place for her.

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  Family member

  Feb 8, 2013

• Caring.com2/5

  I would say the staff was horrible. They weren't on top of what was supposed to be happening with another family member that ended up there. So they made a lot of critical mistakes since day one. Overall, they weren't caring. It was more like a business rather than a health care facility. It felt that way to me, very much business-oriented.

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  Family member

  Aug 24, 2012