San Pablo Healthcare & Wellness Center

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  Very clean facility, and an awesome staff. Very attentive with the patients, nursing staff is always caring and providing for the patients.

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  Oct 28, 2026

• Google5/5

  My experience here at the San Pablo health and wellness center has been a real growth spurge and knowing and meeting all these different personalities, and degrees of frequencies and energies. I have learned so much about people and myself; some people I wouldn't have normally have met, say the most teachable things to me. Boots on the ground, information for life. I learned the tools that work for me. The therapy department has been a lifesaver and they have helped me into my reentry into everyday life. The facility has helped me with my health, my healing and my humor.

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  Sep 22, 2026

• Google4/5

  The Staff at San Pablo Healthcare really care. My husband was there for rehabilitation and received kind, careful and understanding care. As his spouse, I was treated with the utmost respect. I recommend them.

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  Jun 24, 2026

• Google5/5

  All of the staff are very proficient & caring! They go over the top tending to your needs! Super Star Staff & my guardian angels! I will never forget how they all helped me through the most traumatic times of my life! Love them all! San Pablo Healthcare & Wellness Center will be given the Highest Recomemdation *** 1

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  Jun 4, 2026

• Google5/5

  I was greeted at the door by a very nice young lady who helped me fill out the form for entry into the facility. I came to visit an old friend, and when I got to her room, she was being cleaned up by a nurse. When I finally was able to go into the room, my friend looked very nice and clean, and the room was very tidy.

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  May 12, 2026

• Google3/5

  San pablo healthcare and wellness center has good nurses and bad nurses, the same for the CNA's but mostly good especially if they find out you're not mentally disabled, these type of places try to treat people like they're mentally disabled, but I had to let them know that im mentally stable & only physically disabled, but worse part about this place is the food, it's terrible, especially if you're diabetic, you'll be lucky to get your food hot & they dont give you enough food & if you're allergic to some kind of food you might get it anyway, they offer you no snacks & you need that if you're diabetic. It's loud most of the time & the have an insect problem flies & gnats. Some the workers prefer to speak in their own language when they conversate in front of you which i didn't like & wifi terrible

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  May 12, 2026

• Google5/5

  I’ve been at San Pablo Healthcare & Wellness Center for a bit now, and it’s been a relief. The staff are patient and on top of things, the food is honestly pretty good, and the building always looks tidy. I leave visits feeling glowing. This is such a wonderful place. The staff is truly amazing. This place is like a Bee hive very well organized.

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  Feb 12, 2026

• Caring.com3/5

  My mom moved into San Pablo Healthcare & Wellness Center. The staff is great. The facility is just older and rundown. It's three people in one room. They serve three meals a day. The same stuff that was on the floor by Monday is still on the floor, so it's not good. Right now, it's being paid for by insurance.

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  Family member

  Jun 17, 2023

• Caring.com5/5

  My husband is at San Pablo Healthcare And Wellness Center. The people I have spoken with seemed very helpful. I can't go in, so I don't know what anything looks like inside. The outside is not good. The part facing the street is fine, but the sides need work. There is a garden in the front. They have activities, but he is in the red zone with Covid, so he can't mingle with anyone yet. With his dementia, he does not join in activities. He does not last long, he only lasts a matter of minutes, and he walks away and onto something else. His focus is just not there. He seems to be progressing, so they must be doing something right even though I cannot physically see it. The staff has been attentive, helpful, and they call me back if I can't speak to them on the first call.

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  Family member

  Feb 14, 2021

• Google1/5

  This place is harable after being there for 3. Months I've seen. People die in there. From injuries people fall. From. There beds wheel chairs. N the food was never fresh. There was like 3. Times were they tried to put poison. In my food because. I had. Called the unbusman on them n reported them to the. Nursing bord. There. Was alot of sick people. There. Some had sedufth from the food I even caught. Gang. Green. From. Being there. This is some of the. Nasty uncooked food they served. Us there. They even served margaritas every last. Friday of every month

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  Nov 23, 2016

• Caring.com1/5

  My father was a resident at this facility for several months, and I absolutely would not recommend this facility to anyone. Care: Most of the CNAs at this facility were nice people. However, there were a few bad apples, and I would never want anyone to be subject to them. In fact, one of the other residents told me, "Watch out for (name protected), she's nice to your face, but she's mean." When my father was under the care of this particular night shift CNA, I would come to visit in the morning and I found my father drenched in urine. She would simply shrug that he didn't want her to change him. Really? Every single night for weeks on end? The other night shift CNAs were able to take care of my father just fine. Additionally, these CNAs appeared to do the minimum required amount of care. I would show up in the morning to find that my father had slept all night in a wheelchair, out in the hallway, instead of in his bed. And covered in drool. From the amount of drool on his shirt, it was obvious that he had been sitting there all night, and no one even bothered to put a towel under his chin, or wipe the drool away. My father also got a got on the side of his arm because the CNAs would leave him in his wheelchair for hours unattended, and didn't properly protect his body from arm on the wheelchair. Cleanliness: This facility usually smelled awful, which is a sure sign that the facility is not being cleaned properly. The bathrooms in the residents' rooms were filthy. They often lacked soap, gloves, and paper towels. I understand that it is difficult for the maintenance staff to clean every single bathroom every single day, but that's a poor excuse. The facility should be able to provide clean bathrooms for their residents. Billing: This facility will try to squeeze every penny they can from residents and their families. If improper care and lack of cleanliness wasn't enough to make you run away from this facility, inaccurate, scammy billing should convince you. My father was discharged over a year ago, and we just received a bill for $800 from the facility. The bill says that the insurance company refused to pay the bill, and when we inquired with the insurance company, it turned out that the bill was never even filed. Additionally, the bill lists a "specialty bed" as one of the items that my father supposedly received. He never received a special bed--he was given the same crappy bed that all the other residents received, and when we inquired about the item listed as "specialty bed", we were told that they list other equipment under "specialty bed" and could not tell us specifically what the charge was for. I am considering this fraudulent activity. After receiving the bill, we immediately called the facility and asked for a more detailed bill. They agreed to send it over, but after two weeks, they still have not sent it. However, they did send us a notice saying that they want the money within 7 days. Do not send your loved ones to this facility. It is run very poorly, their billing tactics are fraudulent, and your loved ones will not be taken care of.

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  Family member

  Nov 14, 2014

• Caring.com5/5

  They're really good over at San Pablo Healthcare Center. Everything is good. I have no complaints with them. They do good with the care and the food. The rooms are nice; they're spacious. Sanitation was good also. I like the friendly staff.

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  Family member

  Aug 14, 2014

• Caring.com4/5

  I currently reside here. After being here for a few months I can honestly say that the overall care here is good. Most of the staff are not Anglo but the care more than makes up for the small language barrier.Thyey are kind and attentive. When I came in I had bedsores, they new what to do and I healed up. I am long-term and will give updates. I like it here.

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  Resident

  Dec 19, 2013

• Caring.com1/5

  This is not a skilled nursing facility. After open heart surgery my mother went for Rehabilitation. She was to be walked every day and to shower everyday. I came 3 times a day at different times. They did not recognize my mom was going into congestive heart failure. Something they were supposed to be looking for, especially in an Open Heart patient. I brought it to their attention, but nothing was done. Until my mom was so sick drowning in her fluid, sodium level dangerously low and she slipped and fell. It took them 2 hours to let me know. I went there as soon as I got the call. I had to get them to call the ambulance and the Charge Nurse that was on duty at the time of the fall. Was gone. I almost lost her. Horrible care.

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  Family member

  Aug 3, 2012

• Caring.com1/5

  I went to visit my Aunty after her openheart surgery. Her care there was awful . The response time from the staff was slow. She had a bad fall and the staff took to long to let her daughter know what and why she fell. The noise level was bad. I would never stay or put anyone at this center.

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  Family member

  Aug 2, 2012

• Caring.com1/5

  For a loved one trying to support a resident long distance, my ease of access to the resident, (a medical necessity for him) has been extremely frustrating for the last 4 weeks.

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  Family member

  Oct 8, 2011