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4367 Concord Boulevard, Concord, CA 94521
Care from $14,440 per month
Medicare overall rating4/5 · Above average
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Stonebrook Post Acute is a 120-bed nursing home in Concord, part of West Harbor Healthcare. Medicare rates it 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality of care. It is certified by Medicare and Medi-Cal, and has been since 1990. The nearest hospital, John Muir Medical Center - Concord Campus, which has an emergency room, is 2.7 miles away. Inspectors have visited 34 times since November 2023, most recently on July 30, 2026. Federal inspectors cited 28 deficiencies in that time (1 actual harm, 24 potential for harm and 3 minor or administrative). Regulators looked into 35 complaints in that time (3 substantiated, 1 partially substantiated, 2 unsubstantiated and 29 without a recorded outcome). Medicare imposed 1 penalty totalling $12,735 in that time (1 civil money penalty). From April to June 2026, each resident received 4.62 hours of nursing care a day on average, 0.67 of them from registered nurses.
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What families and listing sites say.
My father was a tall man, he was admitting for rehabilitation. My Dad had his leg amputated. His nurse came to about his armpit. She drop him, probably weight and height issue. He past shortly. I pray this problem does not happen to your love one. Or that staff will speak up if unable for task and ask for HELP.
Family member
Dec 8, 2020
I visit my mother almost every day. I am not sure how heavy and difficult the assignment is for the staff but for sure negligent and ignorance are very common. It is not unusual to see resistance in a wheelchair in the middle of the hallway calling for help and nurses aid passing them and totally ignoring them. It seems like they became totally blind and deaf. Even the nurses at the nursing station who sitting at the computer act like they don't hear it. Or perhaps they believe attending to the resident's needs is not their priority. Call bell goes on for a very long time before someone to answer it. When u ask a question regarding u loved one care and their attendance they do not hesitate to lie or cover-up in order to look good. It is so sad to see their in traction with residents when they have been changing their soil's clothing. Very rough and rude. I totally understand that it is a very difficult job and a great shortage yet it is heartbreaking to see ur family suffering as a result.
Sizi · Family member
Nov 23, 2019
The staff is not as attentive as describe when first choosing this facility. My mother had the same top on for 4 days before I asked them to change her. She also had to call out numerous times for a bedpan. She finally called me on my cell to ask for my help. This is not even close to "quality" care. They are understaffed with CNA's. Never again will I recommend this place.
Kiwigirl · Family member
Aug 27, 2019
We had a tour at Stonebrook, and the first thing we noticed upon arriving is that the whole place is spotless. This made us feel this is the right location for our mom. The atmosphere was very cozy and relaxing. There was no tense feeling that we got. The entire staff greeted us with a smile and made eye contact, which even confirmed more that this would be appropriate location. They made us feel comfortable. The whole place was outstanding.
Visitor
Mar 7, 2017
My dad was at Stonebrook Healthcare Center for two weeks for his rehab. Overall, the experience was extremely poor. He was not well cared for, not bathed as per schedule, nor fed as well. The care was extremely poor. When my stepmother tried to move him, they told her that he cannot go back to the hospital. The whole thing was a bad experience. It’s an older facility and dark but nice.
Family member
Jan 18, 2016
Mom Got Mixed Up With Other Patients
I put my mother there because they were supposed to be the best but that was really bad in hindsight. I didn't think it was terrible when she was there but a looking back on it, it was not good. She was there for rehab and they never once got her out of bed so that was terrible. They had her confused with other patients - that was really bad. I had to sit down and the woman was trying to update me on my mom and I kept trying to interrupt her because she wasn't talking about my mother, but she insisted. She said my mother came in weighing 300lbs. My mother was never 300lbs. Who are you talking about?
Daughter · Family member
Oct 11, 2013
VerifiedVery Positive
It was great. We’ve had two loved ones in there; one a while ago and more recently, my great aunt. It was very positive. The care was good from what I saw and I was there every day.
Carrie · Family member
Sep 27, 2013
VerifiedRight now my friend is at Stonebrook and it's a good nursing home. They were great. I love the staff there. I have no complaints about this facility, they are fantastic. The nurses are very friendly and very caring.
Visitor
Aug 10, 2013
I visited 5 facilities and the one that I wanted the most for my mother was Stonebrook. It was excellent and I would give it a 5-star rating for everything. But I couldn't get her in there. Instead, I opted for a facility that is closer to my home, so it's easier for me to go there everyday.
Visitor
Mar 29, 2013
I've had a lot of experience with Stonebrook Convalescent, and I really, really like it. It's an excellent skilled nursing facility. It's especially good for anyone going for rehab. Physical therapy, occupational therapy, speech therapy are all excellent. It's not a fancy facility. It's older and plain. But it's clean, light-filled, and airy. And it's well kept up. They do a nice job of decorating for the holidays, too. Meals, including vegetarian meals, are good. The entire staff is knowledgeable, attentive, involved. The docs pay close attention. And the patients do well: They progress and go home. The only downsides: It's hard to get in, and parking is a nightmare.
Eastbaygcm · Visitor
Jul 28, 2011
Call [number removed] to reach a resident at Stonebrook Healthcare Center..
Stonebrook Healthcare Center | Nursing Home | Concord, CA 94521 | 2 Reviews
Stonebrook Healthcare Center in Concord, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice. A Place for Mom has scored Stonebrook Healthcare Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Stonebrook Healthcare Center has 2 reviews with an average "overall experience" of 2.8 out of 5.