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Key information
Vasona Creek Healthcare Center is a 148-bed nursing home in Los Gatos, part of Pacs Group. Medicare rates it 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality of care.
Care on offer includes an Alzheimer's program, occupational therapy, physical therapy and speech pathology. It is certified by Medicare and Medi-Cal, and has been since 1980. The nearest hospital, Good Samaritan Hospital, which has an emergency room, is 1.8 miles away.
Inspectors have visited 116 times since November 2023, most recently on October 27, 2026. Federal inspectors cited 54 deficiencies in that time, none rated as having harmed a resident (54 potential for harm). State health inspectors (CDPH) cited 1 citation in that time (1 class B). Regulators looked into 226 complaints in that time (29 substantiated, 2 partially substantiated, 110 unsubstantiated and 85 without a recorded outcome). The state health department (CDPH) imposed 1 penalty totalling $3,000 in that time (1 fine).
From April to June 2026, each resident received 3.79 hours of nursing care a day on average, 0.42 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections3/5 · Average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures4/5 · Above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing1/5 · Much below average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 148 beds
- State license
- CA 070000153 · Active
Pricing
- Average daily charge (Medicare cost report): $872 per dayNursing home
Payment types accepted
Room type
- Private roomNursing home
- Private roomNursing home · Private bathrooms with showers
Daily life
Details
Facilities
- Activity room
- Arts room
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Garden
- Kitchenette
- Library
- Movie room
- Outdoor common space
- Private bathroom
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Music program
- Outdoor programs
- Resident run activities
- Scheduled daily activities
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Alzheimer's program
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Colostomy /
ostomy care - Concierge
- Dementia /
memory care - Diabetes management (glucose checks)
- Family council
- Family support services
- Feeding assistance
- Hearing or vision impairment support
- Hospice care on site
- Housekeeping
- Incontinence care
- Insulin injections
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Mental health conditions accepted
- Move in coordination
- Non-ambulatory care
- Outpatient services
- Palliative care
- Physical, occupational or speech therapy
- Pressure injury (bed sore) care
- Resident council
- Respite (short) stays
- Special diets (diabetic, renal, pureed)
- Transport to medical appointments
- Visiting physician
- Walking assistance
- Wound care
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Professional chef
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
Transportation
- Transportation and parking
Policies
- Accepts managed care plans
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
- Accepts private pay
Languages spoken on site
- English
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3.5/5
- 3.2/5
Reviews
- Caring.com1/5
The rooms are all shared. When my mom was there, she didn’t even have a privacy curtain for 2 days. The tv didn’t work well. The worst part was the care. They didn’t change her dressing on time. They gave her food that was not diabetic friendly. Sometimes they didn’t even have a commode. Would not recommend ever.
Read full reviewFamily member
Mar 14, 2025
- CareScout5/5
I had the privilege of having my mother stay at the nursing care home for a two-week period, and the experience was nothing short of remarkable. The facility exuded a sense of comfort and professionalism from the moment we arrived. Kumar, an employee at the care home, stood out with his exceptional care and compassion. His kindness and attentiveness towards my mother's needs were truly heartwarming. He took the time to ensure she was comfortable and well-cared for, going above and beyond his duties. The nursing care home itself was immaculately clean and well-maintained, creating a safe and welcoming environment. The staff demonstrated a high level of professionalism and expertise, ensuring that all residents received the attention and care they deserved. I can confidently say that my mother received top-notch care during her stay, thanks in large part to Kumar and the dedicated team at the nursing care home. I would highly recommend this facility to anyone in need of compassionate
Read full reviewFeb 15, 2024
- CareScout2/5
This review is for anyone who is looking to send their loved one to this facility. I can honestly say that if my family was not there to advocate for my grandmother and physically be there to see how the staff treats their patients, I don't know what would have happened to her. Thankfully, God literally sent an angel to watch over my grandmother through the caring, thoughtful and determined roommate she had. She personally saw the neglect that my grandmother received and contacted my mother every time she was not there. Please please fight for the care and well being of your loved ones. Do not assume there are in the best care at this facility. If you are African American or a person of color fight even harder. We do not have a voice at this health center and I will be more than happy to personally speak to anyone who reads this about the MANY specific experiences that my family endured. The two stars are for the OT'S and PT's that assisted with my grandmothers recovery. Thank you!
Read full reviewJan 3, 2023
- Caring.com4/5
My friend is in Vasona Creek Healthcare Center. It's very clean and organized and he's getting very good care and he's very happy. His room is crowded, but maintenance and upkeep are excellent. The staff is very nice, very capable, very friendly, and caring. I've not seen a dining area, but he seems to enjoy the food and they cater to his taste.
Read full reviewFamily member
May 29, 2022
- Caring.com1/5
I would never let my Aunt go back to that place! U can buzz the buzzer wait 45 minutes, no one shows up have to go to nurses station to get help, everytime i came my aunt just on the wheelchair no one comes by to help even to sit up to eat..they didnt help with her dentures until i brought to attention. Teeth was kept in drawer..some people would get lunch in time and others hust waiting for their cna to get bk from break..one time i found my aunt asllep on chair and cna sitting on her bed watching something on her phone...nice looking place but help n food sucked!
Read full reviewFamily member
Sep 6, 2019
- Caring.com5/5
As you pull up the driveway you notice space. Most others are crammed right up to the street. Feels expansive. The fountain in the front. Old people outside that are visiting with family or getting a little exercise wheeling about. Family member staying there. The whole place is bustling with energy. You can feel the positively encouraging voices of the staff. People everywhere in various states of healing. Susan C. and Juana are on the spot, patiently giving great care. You can check out many other places but I doubt you will find better. Family member has been for 2 days and already significant improvement.
Read full reviewVisitor
Aug 14, 2019
- Caring.com4/5
Vasona Creek was clean, and the rooms were OK. The staff members was just doing their jobs, and I guess they were friendly.
Read full reviewVisitor
Jun 10, 2016
- Caring.com3/5
Vasona Creek is a rehabilitation, and it was referred by the hospital my husband was in. The staff was OK, but it depends also who takes care of the patient. One of the nursing assistant didn’t take good care of my husband, and I had to tell the manager that I don’t want her to take care of my husband. He was originally moved into a private room, and it was quite nice, I think they are remodeling the entire facility and I think the room she stayed in was already remodeled so it’s very nice with bathroom but they only have a shared living room. The dining area is kind of a hallway and they have under that area the people eat and its OK. I saw bingo games going on, movies, and arts and crafts. If you are in a private room that’s good, but if you are in a two people room, some rooms do not have their own TV and these patients cannot do too much and the TV is one thing they can enjoy.
Read full reviewFamily member
Oct 28, 2014
Location
16412 Los Gatos Blvd, Los Gatos, CA 95032