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Key information
Victorian Post Acute is a 90-bed nursing home in San Francisco, part of Pacs Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 4 for health inspections, 3 for staffing and 5 for quality of care. It is certified by Medicare and Medi-Cal, and has been since 1967. The nearest hospital, California Pacific Medical Center- Van Ness Campus, which has an emergency room, is 0.5 miles away. Inspectors have visited 22 times since November 2023, most recently on September 30, 2026. Federal inspectors cited 8 deficiencies in that time, none rated as having harmed a resident (7 potential for harm and 1 minor or administrative). Regulators looked into 45 complaints in that time (3 substantiated, 2 partially substantiated, 10 unsubstantiated and 30 without a recorded outcome). From April to June 2026, each resident received 3.83 hours of nursing care a day on average, 0.56 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections4/5 · Above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare overall rating5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing3/5 · Average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 90 beds
- State licence
- CA 220000077 · Active
Pricing
- Routine inpatient charge per patient day (cost report proxy): $21,576 per monthNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/7
- Medication administration by staff
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4/5
- 4.6/5
Reviews
- Google1/5
I was here for 3 days for rehab after a serious car accident. They got me up once in those 3 days for about 15 minutes at my request. The rest of the time I was left laying in bed. I begged my surgeon to get me released home, which he did. Longest 3 days of my life. Very poor attention from the staff. Might be an ok place if you are bedridden, cognitively impaired, and in diapers, which I wasn't. I wouldn't recommend this place to my worst enemy.
Oct 5, 2026
- Google1/5
I would hope not to need a rehab hospital again but if i do need one I will definitely not go here. I am not aware of a private room. There were three beds in most rooms. No privacy whatsoever. Food was basic and bland. I give the facility a one star rating because the staff and therapists were very kind and professional.
May 1, 2026
- Google1/5
The pictures online look good. But once you go there is day and night. The attention to detail None. Needles to say attention to the patients. People come and go they don’t know the health issues of the patients. The attendants are nice and they seem to care but they have many beds to take care of. There seems to be no management or a manager but some nurses seem to be nice not all of them. If the family members are not on top of them they don’t seem to care about the patients. I would not recommend this place to anyone nor have a family member there.
Feb 21, 2026
- Google4/5
I was sent here for rehabilitation after a fall, resulting in a break to my humorous. Upon entering on my first day, I was very happy to find a bright clean facility. This proved to be very true and the two months I was here someone was constantly cleaning somewhere in this facility Every minute of the day. Physical therapy and occupational therapy is provided at this facility, by a very dedicated skilled, warm and motivational ,staff that Gently, continually Encourages patients To participate to regain what was lost do to injury prior to arrival. Everyone on this team is skilled and knows what they’re doing. The care/ nursing staff has also been fantastic. Willing to listen and chat as time allowed. I was especially pleased with the Certified Nursing Assistant assigned to me Monday through Friday. Positive joyful, willing to take care of me no mater what the task required. Food is institutional and balanced. Someone on the kitchen staff bakes and one meal per day had cake, pie, cobblers, a real treat. VPA also has the very best coffee Ive ever had at a medical facility.
Jul 30, 2025
- Google4/5
We are very grateful for the excellent care my grandma receives at Victorian Post Acute. She requires regular dialysis treatment, and the staff here consistently ensures she is well taken care of, both to and from the center. The administrator is incredibly knowledgeable and welcoming, which gives us great peace of mind. While there is some room for improvement, such as making the bathrooms cleaner and reducing clutter in the hallways, the overall care and attention provided are commendable.
May 27, 2024
- Google5/5
My mother's stay at Victorian has been far better than I anticipated. This was my mom's second stay at a rehab center, and I never wanted to have mom stay at any nursing facility since my experience at the previous facility was disappointing. However, I have been very appreciative of all the staff here at Victorian. They have been considerate, optimistic, kind and pleasure to deal with. Since we have been here more than 2 weeks, my mother and I both feel at home. Prestige has fabulous staff, especially Housekeeping, CNAs, nurses, therapists, kitchen staff. This is the cleanest facility. I toured a few more in the area and chose Victorian, this facility is the cleanest of all and smell free. Housekeeping Supervisor Eliza always attended to my mums needs whenever I approached her for linens or simply the room to be cleaned while mum was out for appointments. If I have to use a rehab facility again, I would be here. On top of all this, the place is kept so clean. Thank you, Victorian for making my mother's stay so nice and comfortable.
May 22, 2024
- Google5/5
I just want to give a shout out to the awesome staff here who took care of my grandfather. I was skeptical of nursing facilities because let’s be honest, they don’t have the best rep. However, I experienced the complete opposite as the facility itself was clean(from the patient room, to hallways and bathrooms). Never did I feel that my grandpa was neglected. The staff was beyond exceptional. I was able to speak to nurse Tasha for any concerns I had about his stay and care. Thank you for being so kind and compassionate towards my grandpa. 5 stars to you and Victorian Post Acute!
May 21, 2024
- Google5/5
First I would like to say how wonderful Victorian Post Acute was for my dad. He was there for Physical Therapy for a month. Everyone was so awesome and helped my dad to get better and walk again. What I was really impressed about was how clean the facility was! I was amazed from when I walked in the door how fresh and clean everything was. I came to visit him often and every time I came, the housekeepers always had the room clean and fresh. I had the pleasure of meeting Eliza a couple of times and she and her team always took care of our requests. I would say that they went out of their way to help my family. I would definitely use Victorian again in the future if needed. Thank you everyone!
May 21, 2024
- Caring.com4/5
Victorian Post Acute (Kindred Nursing) is small, but nice, clean, and well run, and my father is liking it. The rooms are clean, nice, and small. He's in a two-bedroom, and he is being taken care of because he has MRSA right now. He has all of his medications, he seems happy, and everyone looks happy. He hasn't been there that long, but they've addressed all my issues so far. It doesn't have a horrible odor. There are people playing music, and they have games. He will be there for 20 days, and he will get occupational and physical therapy.
Kim · Family member
Jul 16, 2019
On listing sites
Kindred Nursing and Healthcare - Victorian
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.