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Key information
Westwood Post-Acute is a 258-bed nursing home in San Jose, part of Links Healthcare Group. Medicare rates it 2 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 5 for quality of care.
Care on offer includes an Alzheimer's program, occupational therapy, physical therapy and speech pathology. It is certified by Medicare and Medi-Cal, and has been since 1978. The nearest hospital, Kaiser Foundation Hospital-Santa Clara, which has an emergency room, is 2.8 miles away.
Inspectors have visited 105 times since November 2023, most recently on September 17, 2026. Federal inspectors cited 87 deficiencies in that time (2 actual harm and 85 potential for harm). Regulators looked into 169 complaints in that time (18 substantiated, 2 partially substantiated, 53 unsubstantiated and 96 without a recorded outcome). Medicare imposed 2 penalties totalling $31,936 in that time (2 civil money penalties).
From April to June 2026, each resident received 4.55 hours of nursing care a day on average, 0.86 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections1/5 · Much below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing3/5 · Average
- State inspections8 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 258 beds
- State license
- CA 070000135 · Active
Pricing
- Average daily charge (Medicare cost report): $501 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Activity room
- Arts room
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Garden
- Kitchenette
- Library
- Movie room
- Outdoor common space
- Private bathroom
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Music program
- Outdoor programs
- Resident run activities
- Scheduled daily activities
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Alzheimer's program
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Concierge
- Dementia /
memory care - Family support services
- Housekeeping
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Move in coordination
- Non-ambulatory care
- Outpatient services
- Physical, occupational or speech therapy
- Resident council
- Special diets (diabetic, renal, pureed)
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Professional chef
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
Transportation
- Transportation and parking
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.2/5
- 4.3/5
Reviews
- Google5/5
I would like to express my heartfelt gratitude and give an outstanding review to Myladee at Westwood Post Acute for the exceptional care and assistance she provided to my aunt. Myladee went above and beyond to make sure my aunt was well taken care of. Her kindness, patience, compassion, and dedication truly made a difference during a time when our family needed reassurance and support. It is comforting to know that someone genuinely cares and treats our loved one with such respect and understanding. Her professionalism, attentiveness, and willingness to help did not go unnoticed. People like Myladee are truly an asset to the healthcare community. Caring for others is more than just a job; it takes a special heart, and she has certainly shown that. Thank you, Myladee, for everything you have done for my aunt. We are truly grateful for you! Westwood Post Acute is fortunate to have someone like you on their team. You deserve all the recognition and appreciation for the wonderful work you do!
Read full reviewNov 4, 2026
- Google5/5
We have peace of mind knowing that our grandfather is in good hands at this facility. We truly appreciate the kindness, care, and hospitality of the staff. Thank you for making him feel comfortable and well cared for!
Read full reviewNov 4, 2026
- Google5/5
I was impressed with the staff as they greet the visitors as we arrive. The Attend that is taking care of my husband is very kind and understanding of his needs. This is a clean facility and very welcoming. His attendant Encourages him to go for a walk in the wheelchair outside, which he enjoys very much. He enjoyed his meals in his room yesterday and we will go to the dining room On Friday.
Read full reviewOct 16, 2026
- Google5/5
We truly appreciate the wonderful team at Westwood Post-Acute for their compassion, teamwork, and dedication to our patient’s care. A special thank you to Regine and Kay, our case managers, for their excellent communication and coordination in ensuring a smooth, safe discharge. We also sincerely thank social workers Betzy Matet and Mai for their support and collaboration throughout the process. It’s a pleasure working with a team that genuinely cares. Thank you all for your partnership and for making a difference in our patients’ lives!
Read full reviewOct 15, 2026
- Google5/5
They have the best staffs who give exceptional care! I'd say they deserve not just a shout out a raise too 😉 Kay, Regine, Betzy, Matet, Mai, & Regina, keep doing what you do! Thank you! Know that I appreciate all the help, care, & assistance you gave. You all rock!
Read full reviewOct 15, 2026
- Google5/5
We had a great experience coordinating with Westwood Post-Acute. The nurses and staff provided excellent care for our patient throughout her stay. Everyone was helpful, professional, and attentive to her needs. A special thank you to Regine, the case manager, who coordinated and managed our patient’s care throughout her stay. When it was time for discharge, she made sure everything was well organized, including the necessary paperwork, medical supplies, and arrangements for a safe transfer back to our facility. Her dedication, communication, and attention to detail made the discharge process smooth and stress-free. We truly appreciate the teamwork, support, and excellent coordination provided by the entire Westwood team. Thank you for taking such good care of our patient and helping ensure a safe and well-coordinated transition back to our facility.
Read full reviewOct 15, 2026
- Google5/5
The most amazing facility in this area. State of the art rehabilitation center for the elderly. Greater customer service experience of my life. HIGHLY recommend this place for anyone looking for a safe environment for their family members to be looked after by medical professionals.
Read full reviewOct 9, 2026
- Google5/5
A post from my friend! I am writing to express my deepest gratitude to the incredible team at your facility during my brother’s recent acute stay. A special thank you to the Administrator Mr Alex Palmer, and the Case/Social Worker, Ms Regina Dela Cruz, who truly set the standard for the entire floor. When we had a complex question regarding the care plan, Ms Regina stepped in immediately to guide me. She assisted with everything I asked and went above and beyond to manage my brother’s insurance, healthcare, appointments, transportation, and discharge supplies. Meanwhile, Mr Alex, ensured everything behind the scenes ran seamlessly. He is incredibly friendly and approachable, making us feel like family by showing genuine empathy not only to my brother but to all the residents and patients at the facility. Their exceptional leadership is clearly reflected in the rest of the staff. The RTs and Charge Nurses – Ara, Christina, Ate Mila, Smruti, Nurses and LVNs – Dioleta, Grace, Asma, Katrina, Melanie, Annie, Brisa, Sean, Jay and Eric were absolute rockstars. They were highly knowledgeable, quick to respond to medical needs, and excellent at communicating vital updates to our family. Wound Nurse – Czar and Andrew who took care of my brother’s wound incredibly and ensured it’s clean and healed properly. Working hand-in-hand with them were the CNAs - Richard, Dominic, Reyna, Rosalia Jenifer, JunKing, Lan, Aida, Armand, Emmanuel and Esoleese, who provided the most tender, dedicated bedside care. They kept my brother clean, comfortable, and always preserved their dignity with a warm smile. Even during their busiest shifts, they made sure all of my brother's needs were met and consistently helped him clean before their shift ended. From leadership to the front line staff, every single person worked as a flawless team. Thank you all for making an incredibly stressful situation so much easier to bear. You are true blessings to the healthcare field. With Sincere Appreciation, Maria May Mattson Jerome S. Alipio
Read full reviewSep 16, 2026
- Caring.com5/5
My wife moved to Westwood Post-Acute. The care is excellent 24 hours a day. They're attending to her and taking care of her needs. It is quite large. The rooms are clean. The layout is very easy to get around. They have a large patio area that is very nice for my wife to sit in her wheelchair. They have all kinds of activities. My wife is not happy at all with the food.
Read full reviewFamily member
Aug 19, 2024
- Caring.com5/5
My mother-in-law is in Amberwood Gardens. They are very good. The staff is wonderful. They really know her, and they pay the residents a lot of individual attention. They find ways to bring her out of her room and join the activities until she gets used to it. They took her along on the outings that they do, and she loves going out with them. They attend to her needs. They do her nails for her. She has a wonderful aide that really helps her with showering. She has an on and off skin condition, and they help her attend to that. They are very supportive. She is sharing a room at the dementia unit. The dining room is kind of plain, but it is adequate, and the people get to sit together; there are 4 to 6 people to a table. The food seems very good and very adequate. She says she likes it, and she's gained probably 10 pounds since we brought her there. We are thrilled because she is eating and she likes it. They do lunch outings once a month. Every day they have activities in the activity room; sometimes it will be bingo, sometimes it will be drawing or doing a little exercise thing, and she likes that. They do current events, and they seem to do a lot with playing music.
Read full reviewFamily member
May 27, 2015
- Caring.com4/5
Amberwood Gardens is the only one available. Actually they were talking about having to look at the Central Valley area to places we would never be able visit my dad. They were releasing him, but they could not release him back to his home. This facility is the first one that came up. The staff was incredibly kind and caring. They seem to enjoy their job. They have been great. They have kept in contact with my sister who is the primary contact. We have no complaints as far as being kept abreast. I try to visit my dad almost every other day, and the facility always looks clean. I'm pleased with that aspect for sure.
Read full reviewFamily member
Jan 18, 2015
- Caring.com3/5
Physical Therapy dept. is caring and well-trained. They provide very good service, but more time should be alotted there. Beware of a certain caregiver, S. Menendes. She comes to your house and spends 3 hrs "pretending" to sort the medications, but she carelessly doubles the meds and hides magazine she reads.
Read full reviewFamily member
Jul 30, 2011