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Key information
White Blossom Care Center is a 153-bed nursing home in San Jose, part of Pacs Group. Medicare rates it 2 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 5 for quality of care.
Care on offer includes occupational therapy, physical therapy and speech pathology. It is certified by Medicare and Medi-Cal, and has been since 1977. The nearest hospital, Santa Clara Valley Medical Center, which has an emergency room, is 0.5 miles away.
Inspectors have visited 87 times since November 2023, most recently on October 26, 2026. Federal inspectors cited 42 deficiencies in that time (1 immediate jeopardy, 1 actual harm and 40 potential for harm). State health inspectors (CDPH) cited 1 citation in that time (1 class AA). Regulators looked into 117 complaints in that time (14 substantiated, 32 unsubstantiated and 71 without a recorded outcome). Medicare imposed 2 penalties totalling $97,052 in that time (2 civil money penalties). The state health department (CDPH) imposed 1 penalty totalling $120,000 in that time (1 fine).
From April to June 2026, each resident received 3.99 hours of nursing care a day on average, 0.61 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections1/5 · Much below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing2/5 · Below average
- State inspections7 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 153 beds
- State license
- CA 070000120 · Active
Pricing
- Average daily charge (Medicare cost report): $773 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Colostomy /
ostomy care - IV therapy
- Licensed nurse on site 24/
7 - Medication administration by staff
- Outpatient services
- Palliative care
- Physical, occupational or speech therapy
- Pressure injury (bed sore) care
- Resident council
- Wound care
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 2.6/5
- 3.9/5
Reviews
- Google1/5
BAD Experience, Administraton & Social Worker, Ana, crappie, no help, on top if the patient has no Family member, they decide to change their insurance to MEDICARE, don't care if patient goes on debt because co-pays. If a patient has to be in single room, they setup in a share rooms. They stay unattended for hours, dementia or lack of mobility. Is crowded. If you complaint, the administration, trespass you. The sister facility Canyon Springs same way, New Social Workers quit... because they exigent Policy to legaly Conserve abandoned individuals.
Read full reviewNov 2, 2026
- Google2/5
Xmas leave for matter of times,lite stayed on longer then 20 mins the receptionist Maria deuces is excellent very friendly and helpful greets every individual who walks thru door if I had a problem Maria fixed it and fast I also had a day I returned from Diyalsis in my port started bleeding and nurse left me wen I found her she returned to my room stated if that happened again I would have to wait til next nurse to come ion shift then another time I have a 51/50 for those who don’t know sueacidal n the nurse gave me scissors n told me open my meds.great activities program and great social workers the physical therapist Roberto aka Jordan excellent person helpful n knows his job the driver Hector always wiling to help great person the cna Bev would make us Laff n very helpful also cna Dulce very helpful nrespectful loving there jobn
Read full reviewOct 9, 2026
- Google5/5
Maria Duenas is one of the most awsome caring and attentive employees here me being a returning patient for my rehabilitation needs she always goes above and beyond for all the patients and long term residents here! She is just part of the amazing staff here. Therapy department is great also they don't rush you they allow you to go at your pace so you don't become overwhelmed or discouraged. The Nursing staff in the AM shift make it so easy for people to feel comfortable and make it easy to settle right in.. my over all experience here this time has been Wonderful I can't thank the staff enough for thier dedication to the facility and assuring everyone here has a great recovery here at white blossom.
Read full reviewSep 19, 2026
- Google1/5
Do not leave your loved ones here! Patients with Alzheimer’s are being left alone to roam and even forgotten in bathrooms. Other patients were also found in wheelchairs lost in the sidewalk parking lots. They also encourage them to create habits what weren’t there before instead of being dependent. This place should investigated asap.
Read full reviewAug 29, 2026
- Google1/5
No good food provided to the patients. All food looks gross and alot of patients do not want to eat it. As well some of the CNA are rude or not helpful. Some of the items in the rooms are broken not repair. Some rooms need new painting and bathrooms toilets are yellow from the inside and have a bad smell. This center need updated renovation. Some of the nurses are not friendly. The tvs in the room don’t work properly
Read full reviewMay 20, 2026
- Google5/5
Awesome facility! Anna Jiwon and Vivian are amazing the social services team. They are very responsible with Their patients! I couldn't recommend a skilled nursing facility anymore than White Blossom care center but especially the social services team!
Read full reviewMay 7, 2026
- Google3/5
The reasons for three stars as follow: One of the star is for CNA name TG (Thank God), things are different when he is on his day off. TG is a very nice gentleman with caring heart and well trained! He should be recognized and awarded! One of the star is for the PTA (Physical Therapy assistant) Randy and Jose. Those two gentlemen also very well trained with patience and technique. They truly care of the patients they work with. One of the star is for the OT (Occupational therapy) Madison and Bonnie. Those two young ladies are the fresh air of the gym when they are around. They chat with patients to understand their needs and issues and encourage them to improve. Their knowledge of OT can really help their patients in their everyday life! No star for the administration. The entire facility needs upgrades and better maintenance. No star for the social services workers. They promised a lot but delivered not much. Need to constantly track them down if you want things to get done!
Read full reviewNov 14, 2022
- Caring.com2/5
My mother was in White Blossom Care Center. They're supposed to have full service, they provide you with medication. If you're wearing a diaper, they clean you after all that, and bring your meals. She would go hours pushing the bell, nobody would come, that's with a soiled diaper. They missed her medication by eight hours, so they came and gave her the next batch of medication because they had missed her entirely. They were always late giving her medication. They were supposed to bathe her, they never did. They were supposed to wash her hair and they never did. The food was terrible. It was like prison food. I guess if you went to prison, it'd be similar. They didn't clean often enough. Things were breaking, not working, call buttons would malfunction, and nobody would fix it for days. They had diaper pail in the bathroom that stunk. It didn't fill, so it made the room stink horribly. The general cleanliness was poor. Some of the staff were excellent, but that was far and few in between. There was just not enough staff. The was a need to get more staff, clean, remodel, and get better quality food.
Read full reviewFamily member
Feb 27, 2022
- Caring.com3/5
My uncle stayed at White Blossom Care Center. The care was not consistent. Depending on who you got, you would get good care. It wasn't consistent throughout the staff. Also, they never returned your calls, whether it was the social worker or anyone else on staff. The administration people also are included in that. There was one time where I actually had to go down and sit in the lobby in order to get a conversation going with the social worker. I don't know that that was a fault of the social worker staff or a fault of the communication inside the facility, like their voicemail and things of that nature, so that I was disappointed in. Additionally, they wanted to keep him longer than he probably should have stayed. I almost felt like it was for financial purposes because I was asking to take him out a week before he was due to be released. I had viewed his physical therapy session and he was doing very well. I didn't understand the reason for keeping him, but they were insistent, and so I had to be insistent on having him released. He was there and his catheter was never changed, and it needs to be changed once a month, and it was obvious that it was not in good condition. They emptied the bag, but they never changed the actual catheter. On top of that, he went in with a glucose monitor that was attached to the back of his arm and it needs to be changed every two weeks. They never took it off of this arm and they never questioned it. Those two things just made me question the actual care he was getting. Depending on which nurse you talk to, you got different levels of support. The care is inconsistent, and that I was not happy with. He was getting physical therapy because he was weak in his legs, but he also was coming off of fighting a bad UTI. He needed to be in a facility to recover because there really wasn't anyone at home that could watch him. The facility was clean for the most part. They're welcoming at the front desk. If you find the right people to talk to, they are very knowledgeable and comforting, especially the social workers, but I believe that they're just so busy, they can't really follow up, and so you have to be the one to follow up. He was eating, and the food was adequate. They have a really good physical therapy gym and I think that was the best thing I saw. They also have long-term housing. There's skilled nursing, like if we wanted my uncle to stay there, I think it looked like they had that available. It's rehab and long-term if you need it. Everything looked adequate. The pricing was fair. I know that Medicare picked up a good chunk off it.
Read full reviewFamily member
Jan 9, 2022
- Caring.com1/5
The actual condition of the 3-person rooms look nothing like the photos! It's likely that they may have 10+ years ago, because the linens and furniture hadn't changed. Any cleaning, or general upkeep clearly stopped soon after photos were taken. Once in the room, I was consumed by a thick rancid ambient smell. My meal was delivered before I had laid down, and I became even more disgusted. The water and OJ were in nasty plastic tumblers that didn't look clean at all. They were covered by disposable lids that were too small, so the straws came already installed , or else the lids would have fallen off in transit. There was a gross sandwich that looked like it had been made hours ago, then left in a bin until served. I took a bite but immediately spit it out. Next came the 20 minute screaming match between two employees right outside the room. I checked myself out, against medical advice, because I felt I was probably only hours from contracting something new from the filthy environment around me.
Read full reviewResident
Nov 12, 2021
- Google5/5
I have been wanting to write this review for a while as the staff and facility really impressed me! As you can see, the place is so clean and everyone was so kind and welcoming giving a warm ‘good morning’ in every hall I walked through. Facility smells great and everyone was dressed in different color scrubs so you knew each persons role. Their care team is knowledgeable and really gave me a sense of security when selecting the right place. Thank you!
Read full reviewFeb 29, 2020
- Caring.com4/5
White Blossom Care Center is OK. They know how to do their jobs, and the quality of the work is performed as expected. The people are very nice. They have physical therapy as well as a medical team. The staff is very good. The food is OK but nothing fancy. There are activities available for people who want to participate in them.
Read full reviewFamily member
Aug 15, 2016
- Caring.com4/5
My father was treated well. The nurses, cafeteria staff, and assistants are pretty responsive and nice. Anytime we needed thickener, cups, spoons, extra bowls, medicines, pain reliever, snacks, water, and so forth we were accommodated within 5 to 10 minutes if a nurse was non-occupied. The only negative thing I did not like was the in between shift changes of nursing staffs. For a good hour in between my father and adjacent patients could not get any help to change sheets and assistance to go to the bathroom. I suggest checking with the nursing staff for their shifts so that if you have family members that can fill in the gaping hour, it would alleviate any remorse for your kindled love one in between. Additionally if the patient needs assistance he/she must press a staff alert button wired to the bed wherein there is no audio sound or chime, only a light that visually comes on outside of the patients room. Hence if no staff is around during this time to see the light, chances are no assistance will be rendered immediately. Otherwise I am quite happy that my father is recovering comfortably from here in the WB facility from his weakened heart & kidney conditions and surgery from nearby O'connor hospital. FYI, make sure to ask your insurance provider and case worker carefully if your loved one is fully covered and also to explain in detail the progression in health your loved one must show as the WB facility manager will review every 2-3 weeks in coherence with your case worker and insurance for continued coverage. There have been cases I've heard where rehab patients end up either paying for deductibles or hefty collection payments. Overall I would say I am satisfied as me and my family visit our father every day as it has been a full month now. The staff are still professional and friendly. Parking can get full. Be prepared to park on the street and possibly even across the street. Be cautioned! Every 3rd Thursday of the month there is street sweeping, hence avoid parking patrol citations on these days of the month. Hope this helps!
Read full reviewVisitor
Oct 16, 2015
- Caring.com2/5
My mom stayed at White Blossom Care Center. When my mother was in the hospital, the doctor told me about this place. The staff was alright, but the place was too depressing. That's why I didn't let my mom stayed there more than two days. It was really depressing. There were four beds to a room and in front of hers, there was a big lady without clothes and that was upsetting to my mom. The room was a very small place that was divided by like drapes. The facility was not a happy place to be. I stayed there the whole time because I didn't feel like my mom was safe in her bed because they didn't pay too much attention to her. It was not a nice place really. They need to improve on more supervision and visiting her more often.
Read full reviewFamily member
Oct 6, 2014
- Caring.com1/5
my aunt was there in recent months she had a stoke. They wdid not do toileting because of "safety issues" they did not do any kind of strenthing exercises. when she came home she was maximum assist. after 2 days with me she became moderate assist. and after a week s with me she can pull herself up they are not traainded to take care and rehabilitate stroke patients.
Read full reviewFamily member
Feb 14, 2013
- Caring.com4/5
White Blossom is a surprisingly nice facility from the looks of things. Prior to visiting my grandfather, I had thought that most of these facilities would be drab and depressing. It was quite the opposite. The decor was bright and lively, the patients were out and about doing things, and the staff was cheerful. The building had several large common areas that were connected to the rooms where patients can sit and get fresh air and talk to one another. They even have a valet parking service. The rooms themselves were fairly large, but my grandfather's in particular was shared with two other people. I don't know if the home places patients based on personalities, but the other patients in my grandfather's room were of similar types, and they got along well. This really helped my grandfather not feel lonely when we couldn't be there for him. The food appeared good, but my grandfather claimed it was inedible. It's a toss-up if this was due to the food, or due to his weakened appetite. The only negative that I would give to White Blossom is that their staff does not want family members assisting a patient with things like visiting the restroom. However, this is understandable, since my grandfather was hooked to an IV at the time. Overall, it was a good place for him to recover in, and I'm sure he wasn't too put off by the experience.
Read full reviewFamily member
Aug 21, 2012
Location
1990 Fruitdale Ave, San Jose, CA 95128

















